One of the best and essential online shopping platforms I use for daily groceries, especially for Asian ones. Delivery lead time is short (the next day) and the delivery packing is always professiona... See more
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Delivery is very efficient. However, it seems like there is a lack of products and restocking takes a while. Overall, I'm happy enough to become a member, it's great.
Joybuy is a great shopping platform. My order arrived the very next day, and all the products were packaged very well. Some regular prices are similar to those in supermarkets, but Joybuy often offers... See more
Delivery speed is super fast and staff is really nice, enjoy the service and shopping experience. one area can be further improved is the out of stock rate, you can improve the availability a lot.
Company details
Written by the company
Bij Joybuy draait alles om een uitstekende winkelervaring: kwaliteitsproducten, snelle en betrouwbare levering, scherpe prijzen en klantenservice die altijd voor je klaarstaat. We werken samen met bekende merken, verzenden direct vanuit onze locaties in het Verenigd Koninkrijk en de EU, en gebruiken slimme systemen om je bestellingen snel te leveren. Joybuy is momenteel in de testfase in het Verenigd Koninkrijk, Nederland, Duitsland, Frankrijk, België en Luxemburg, ter voorbereiding op de volledige lancering in het VK en Europa. Don’t just buy, Joybuy.
Contact info
Netherlands
- support@joybuy.com
- www.joybuy.nl
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Super fast
Super fast! i just order in the morning, and same day my order is delivered at home. Items looks good and completely. Highly recommended this company.
Excellent prices, Super fast delivery. Bad website
Excellent prices, very fast delivery. Website needs a lot of refinement. Very clunky, difficult to search.
May use AI-assist with repliesRead more
Warning don't buy electronic products…
Warning don't buy electronic products from china. Warranty is a joke.
Reply from Joybuy
Best and essential online purchase platform
One of the best and essential online shopping platforms I use for daily groceries, especially for Asian ones. Delivery lead time is short (the next day) and the delivery packing is always professional that all goods (including frozen foods) are always in perfect condition on arrival. That's why it's an essential platform for me, as I keep coming back!
Keep it up, JoyBuy!
amazing service
THEY’RE NOT LYING WHEN THEY SAY “NEXT…
THEY’RE NOT LYING WHEN THEY SAY “NEXT DAY SHIPPING” WILL DEFINITELY BE ORDERING FROM HERE AGAIN!!!
HIGHLY RECOMMENDED!!!
Hello
Hello
Be very careful when your order a dish-washer with installation.
I paid 149€ for that and I was left alone with a door that cannot open completely after installation
Dynalogic just told me this is not included in the installation even if the description on joybuy site mentions « quick test of the dish washer and fixing of the door opening «
I made a complaint to joybuy whose answer is just « I am sorry » or « it’s the third party not us »
So now I am afraid of how joybuy will help me in case of problem with the dish washer in the future.
I wouldn’t recommend then this kind of purchase through joybuy as they just leave you alone with your problem. On the phone joybuy told me pictures would be requested to see for the future installation and also an appointment for the day I am available : none of that was done
Reply from Joybuy
Efficient, but availability..?
Delivery is very efficient. However, it seems like there is a lack of products and restocking takes a while. Overall, I'm happy enough to become a member, it's great.
This company shows a high level of…
This company shows a high level of professionalism in different aspects.
happy when I know about joy…
I am so happy when I know about joy buy,because I am from Asia and I find asian food here , the service by joy buy very good,I love it thank you joy buy
Fast delivery and fair price
They delivered at the same day, very fast and also offered a best price for a product.
The fastest delivery ever and best…
The fastest delivery ever and best quality very friendly service and also free delivery and return!
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