Wallapop Reviews 13,889

The vendor sent the wrong but was willing to give up on the items but Wallapop requested I sent them back to the vendor and provided a return label. When I provided the return label to the post office... See more

WALLAPOP is awful. They allow scammers to permeate their system. A fraudulent vendor sold me a fake product that was not as advertised. I produced screenshots and documented evidence to illustrate th... See more

Like everyone else, a bad experience. Their customer service is entirely useless and despite providing clear evidence that I didn't receive what I was supposed to receive, they didn't return my... See more

Lo dé peor cuando confirmes la recepción del paquete pero muy pronto veas que no está en bien condiciones. La plataforma no te permite hacer reclamación aunque tienes todo el derecho. Te quedas... See more

The moment i've registered and put my items on sale, 3 different scammers wrote me! But fortunately, i got lucky to use Wise, as it prevented transaction to one of 3 scammers i was talking to! Neve... See more

Worst rubbish site I ever tried to sell...Just opened account tried to put up for sell an item..until i got to the garbage part " where you want your item to be seen" or something of that effect .I... See more

I created an account and topped up my wallet with my Card. Then suddenly I couldn't login anymore and contacted support. They told me that I violated terms without telling me what I am accused of doin... See more

I bought an item which was advertised as good condition as soon as It arrived I fitted it to the machine stuck on one program unusable scrap intact tried to contact the owner quiet a few times No... See more

SCAM platform. I was selling used bike parts with 100+ 5 star reviews Then I bought 1 pair of shoes which were the wrong size and sold them again on the platform, the buyer accused me (wrongly on to... See more

Worst buying experience in my life. I’ve created an account with wallapop and ordered a PlayStation 5. It all happened in Spain. A few hours later I wasn’t able to login to my account by ANY MEANS. My... See more

Terrible experience. I bought a Samsung Galaxy Watch 5 Pro and received a completely different item. Despite providing evidence, my claim was denied, and to make things worse, Wallapop even closed my... See more

Bought a monitor and was broken when it arrived, and Wallapop sided with buyer (I even provided them with photo and video proof). Tooks weeks to get an answer for the dispute and then they sent... See more

Bought item that was poor quality and not as described. Logged a complaint, no response from Wallopop or seller. Terrible service, esp as you pay for buyer protection. Don't buy anything you can't co... See more

Used similar apps in a few countries and cna confirm that wallapop is worst app ever. I've got deactivation of my account with about 10 sold/bought items and average rating 5.0. With NO explanat... See more

I have been scammed by a seller who took my money and falsely advertised the item. It was very misleading. I have tried to escalate a complaint with Wallapop seeking their help and support but there i... See more

Terrible customer support. They hide contacting them in the support pages, and when you do, they cant accept BBVA accounts for payouts due to an error even they dont understand, or they say that you... See more

Don't use wallapop they ask me the personal details I wrong to write and they ask me the verification and how much I have for to lying me but I don't write how much I have and verification they follow... See more

3 out of 8 of the wifi extenders I have acquired from Wallapop were not working. I flagged this to the seller who committed to send new ones and asked not to rate him. After a month o have not receive... See more

Registered to try and sell my e-scooter. I am quite sure I did not violate any community rules, but my account got blocked right away without any notification from them. Tried to come back after 3... See more

Totally untrustworthy. I used it for the first time to buy some bedding. As soon as it arrived I had a message from wallapop asking me to confirm it was delivered correctly - it was, so I clicked... See more

I sold a product with inPost on 24/03 and as of today 14/04 it has still not been delivered. There is no way to talk to customer service. There are only FAQs that say you will only be able to conta... See more

I purchased a table that arrived with missing pieces, and I sent them photos and videos to show the issue. Unfortunately, they decided not to take any action. While I believe most people on Wallapop... See more

I have been using Wallapop for more than 6 months, had 5-star rating and made couple of sales and purchases here, but my account was blocked. The support told me that I violated the payment rules, but... See more

I had bought several collector products from this platform. I had issues with adding a credit card, but after several tries, I finally could do it. I had several issues making purchases too. Toda... See more

En Wallapop Spain se revirtio una compra con tarjeta de 548,58 E y se me descontó el sado pero nunca volvio el desembolso a mi cuenta, Wallapop tras múltiples reclamaciones dice que se devol... See more

They closed my account without any reasons. I was looking to buy a bicycle, so I wrote to a few customers, otherwise, but the fact that I have non spanish number - I have no idea why I got banned =... See more

They do not assume responsibility for errors. I've had to receive a package in a 4h window and after this 4h window I need to work, I work on spot so if I can't be there at the time the... See more

Never had one sale with it. Also I am from Italy, but I only got messages from spanish people, despite I specified clearly that I did not ship abroad. And I received a lot of spam/abusive messages in... See more

Unbelievable stupidity! I sold an item and send it with shipping lable provided by wallapop. Tracking number with ctt express is DA019993731PT. The item appears on their system as undelivered... See more

UPDATE. My money came back a few days later but again with no sign from Wallapop. Thay never notified me with any problem with the order, they silently removed it from my profile. I made a payment... See more

Wallpop close the email conversation after providing me misleading information about the return process. They deleted my messages in the App to Block me from further request. STILL WAITING THE PROPER... See more

I have collected a parcel on the 4th of december and the item is broken. I have a proof of collection. Wallapop´s rep Silvia doesnt even bother to read what I wrote. Blandly tells me that I coll... See more

A horrible experience since I started using the app. The moment I was sending message to a seller to discuss details, I was logged off and could not re-enter the account. I kept mailing the custome... See more

I was scammed on an item. I paid the purchased insurance with Wallapop - I created a return and sent the item back right away. Wallapop is not returning my money. They say that item cannot be deli... See more

I was locked by their system two times during the last two days when I just wanted to contact seller about their product. As a result i was looking bad to those sellers and they banned me so I lost... See more

My order hasn’t arrived and I have not received any refund. On top of it, it’s impossible to get into my account. I thought maybe the issue was my password so I tried to reset it several times but I’v... See more

Not a serious business. I asked why I can not log in any more. And they refuse to answer. They answer with a generic message. Basically: you can not log in any more because you ca... See more

Tried a few times to use wallapop. Have had two good experiences purchasing, and one selling. The rest of my purchases have been failures. Sellers reject the purchase or worse try to engage in scams.... See more

Yesterday, June 1st 2024, I signed up to the service to sell a phone in perfect conditions, but which I no longer needed due to upgrade to a superior model. Apparently, at 10 p.m. last night, a hy... See more

I’m extremely disappointed with Wallapop’s customer service and handling of my account. My account was suddenly deactivated with no clear explanation. They claimed I violated “payment regulatio... See more

I had a truly disappointing experience with Wallapop. I bought an item listed as “brand new with tags”, but what I received was a completely different product — damaged and clearly used. I im... See more

Never trust on them, pure bullshit

Walapop is awful. I recently sold a sewing machine, I received 2 offers, BUT DID NOT ACCEPT EITHER, as someone had already contacted asking me to come and see it. I sold it to this person. They have n... See more

I bought an item listed as "new" with Wallapay. It wasn't new and was quite badly damaged. Unfortunately Wallapay's TnC say that something described as "new" but which is not, is not covered by thei... See more

Stay away from Wallapop. I got scammed for almost 500 EUR as a seller. If buyer makes a video when product alledgedly does not work, Wallapop will approve a return. Then a scammer puts garbage in a bo... See more

Goods sold as good condition but arrive none working and not as described, the protection is none existent Wallapop do nothing to protect you as the buyer against Scammers. Update: Wallapops own cu... See more

Why are you stopping my YouTube videos for your dumb ass ads, 1 star.