Rentumo.be Reviews 

Excellent customer service! My case was handled with professionalism, kindness and understanding. Thank you for taking the time to review my situation and for finding a fair solution. I really appreciate your help.

Signed up for a short 4 day stint and paid. After this, they automatically change your registration to 30 days, and take 40 EUR automatically from your account. They do not stop until you notice, and cancel. even then, cancelling is made very difficult, many steps to follow, and even when it seems like you have finalised it, there is an additional page and button to click AGAIN to finalise it. I realised that they had automatically taken 40 EUR from me, and I tried to cancel. It didnt go through. I cancelled the automatic payment from the side of the bank. They then started to send me aggresive emails telling me to pay, no I hadn't, because I didn't want the service! They increased to 2 months not paid, I tried to cancel again, and this time asked the online service person to check that it had gone through, which it had. I have now received 2 letters from "intrum" demanding that I pay for a service that i didn not want. Rentumo have purposefully made their model like this so that people pay for 30 day registration without knowing. Rentumo then make it very difficult to cancel, with an over complicated process online. This is sneaky and underhand, and I wonder how much money they have tricked out of people!!

Some time ago I signed up for the trial and used the platform without any issues. Later, I encountered a problem related to my subscription, which was confusing to me regarding the rules. I contacted customer support and explained my situation. They reviewed my case and helped resolve the matter. I appreciate their help and the quick response from support.

Customer service responded quickly and helped me resolve a billing issue.

I really liked the customer service they provided, they helped me as soon as possible, and they were kind

Rendumo was the only one where i was able to find an apartament that looks nice and that are not too expensive
And the customer help is also Amazing,they answer quick and if you come across a problem,they will for sure help you as soon as they can

This is very good service with easy navigation on the website. The email newsletter also helps a lot.

Highly recommend, they answer to emails very quickly

The best team ! They can understand every problem !

Friendly and helpfull info desk.
They do what they promised.
Would for sure make and account when i'm looking for Immo again.

Good, i liked the appartements

I was helped very good en very quickly. Good service!

Good interaction with servicedesk. Many offers.

Great customer service!

Quick response and solution to the problem I was experiencing.

Good customer service from Rentumo.be. They listened to me when I didn’t understand how their subscription works and explained everything to me. You can look for a nice apartment or house too 👌🏾

Good website , you can contact the landlords.

High-level customer service, quick response to questions

I was very happy with the customer service as they immediately redirected me to the person responsible. Also a good website to potentially rent apartments!