Rentumo.nl Reviews 

I had a good experience with Rentumo customer service. Aisha was helpful and handled my issue professionally. I appreciate the support and the solution they offered. Thank you!

I had an issue with my Rentumo account and reached out to customer service for help. I really appreciated how understanding and professional they were when handling my situation.

They listened to my concerns, responded kindly, and helped me get the matter resolved. It was reassuring to feel that my concerns were taken seriously.

Thank you to the Rentumo customer service team for your help and support. I appreciate the way my case was handled.

Rentumo has a range of houses to choose from and you can try the initial discount price to see if it works for you. I had some challenge and reached out to the customer service. They were quick to respond and Damian helped me out. Thanks Damian for your prompt replies.

They charge you even after you cancel…
They charge you even after you cancel your subscription. Scum of the earth company. Rot in hell.

I have since gotten my refund and while it was clearly communicated, they are LIARS. I literally canceled it TWICE. Once during the 4 days for €4 trial period, and then after a pop-up PATHETICALLY begged me to stay by offering another 7 day free trial, I canceled it in that period too. And guess what? Still got charged.

Also the FAQ page even has outdated information claiming there’s a 14 day free trial when their greedy asses actually are charging you €4 for 4 days then €40 a month after the fact. Pararius and Huurwoningen are much better sites that don’t charge GREEDY amounts like 40???? euros. Every single other site I’ve used charges significantly less and doesn’t fraudulently charge you money even after you cancel the trial during the trial period.

The fact that they charge first for that 4 days trial period then offering the free trial AFTER you’ve already paid them is so predatory. It means they have your bank information and are able to still charge you after you cancel during that new trial period. Which they did to me and many others here.

AND they threaten to send a debtor after you if you try to get your money back from your bank. Thankfully they also issued a refund so I didn’t have to pay them twice for their horrible useless ugly site but still, really??? KYS!!!!

Literally the only saving grace of this worthless greedy evil site that takes advantage of desperate people is that Damian (maybe the only customer service employee they seem to have???) responds in a reasonable time and is amiable. But they don’t address their fraudulent charges in the customer service responses they just say “you need to cancel within the free trial” WHICH EVERYONE WHO HAS BEEN SCAMMED BY THEM HAS. So they just try to gaslight you as if you’re in the wrong when really, they’re just scum of the earth and human garbage.

Also, the site itself sucks. The layout is ugly and looks cheap, and it just is not as professional or polished looking as other websites. Stay far away from this useless, greedy, scamming site.

And again, Rentumo, rot in hell.

I would especially like to thank Damien for the outstanding customer service.

Although my subscription had already renewed and refunds are normally not provided, Damien took the time to review my situation and made a kind exception by refunding my last payment.

He was friendly, understanding, professional, and responded very quickly. I truly appreciate the excellent support I received.

Thank you, Damien, for going above and beyond to help. It made a real difference, and I highly recommend Rentumo based on this experience!

Damian was amazingly helpful and solved my problem in less than hour. Thanks for the great support

I had some big issues with my subscriptions. Damian replied to me as soon as possible and the problem was solved efficiently. I am more than satisfied with his work!

Could identify many options for rent. Would have helped to be traded a discount in the subscrition with other sites where from Rentumo obtain informations.
Customer service from Rentumo (Damian) very friendly and professional in the approch (thumb up!).

Total cheaters, no one ever finds a house. Just extorting money from people. All the good reviews are paid ones, don't bite the bait. Stay away.

Safe web site with a lot options. Great help. Quickly support.

Was super fast and supportive resolved my issues

Damian helped me a little with questions about subscription

The website accumulates a lot of different offers and advertisements of relevant rooms and apartments, I love the design as well’

After speaking with Damian from the Rentumo team, I found the customer service of Rentumo to be exceptional, timely, and responsive. Due to these qualities of the Rentumo team, my questions and concerns were adequately addressed, and I was satisfied by the responses of the team. Further, I would highly recommend to reach out to the service desk with important inquiries, and you can expect an answer to bring you ease and a good experience! Thank you for your quality customer service Rentumo!

It was okay, it could have been beter. I didnt get much things to look at. But the site and houses that i got to look at wear great.

Great site for finding a place for yourself

good time was

I contacted Rentumo customer support regarding an issue with my account. The support team responded and assisted in resolving the situation. I appreciate their help in handling the matter.

i really appreciate the help I got from Rentumo support team today. i couldn't get the cancellation to work on my phone, but after reaching out, Carmen(very understandingly) sorted everything out for me in no time and very on point. Really happy with how they handle their customers!

My matter was dealt with efficiently and in good time by customer services.