The products for the most part are good and I'm satisfied. The first product that is in acrylic, I thought the picture would be embedded in the acrylic. However, the picture is pasted on the back of... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have ordered multiple products from them and was always satisfied with the results. They promise a guaranteed fit and they fulfilled this even though I ordered the wrong size (youth instead of unise... See more
Company replied
There was an issue with delivery but after the great help from the service department i got my package. If there was a half star i would give it. The item i bought is better than advertised my kid lov... See more
Company replied
Deceptive advertising! Made in USA is boldly featured on the website; LIE! The printing might be done here, but the shirt was made in Nicaragua. A 3-star was given only because the shirt appears to be... See more
Company replied
Company details
Written by the company
Printerval.com is an online marketplace, where people come together to make, sell, buy, and collect unique items. There’s no Printerval warehouse – just independent sellers selling the things they love. We make the whole process easy, helping you connect directly with makers to find something extraordinary.
Contact info
8 The Green Suite Suite A, Dover, DE 19901, 19901, Dover, United States
- support@printerval.com
- printerval.com
3.6
Average
104K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don't shop here
Don't shop here. Very low quality hat I bought. Ships from overseas. Takes 2 to 3 weeks. Hat and shipping materials smelled bad. They have bad reviews everywhere. Tried to return for refund. Been ignored so far. Really bad and almost dangerous idea to shop with printerval. You've been warned. 😩
August 13, 2026
Unprompted review
Reply from printerval.com
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We have just replied to your enquiry via email. Kindly check your inbox (and spam/junk folder if needed) for our response.
If you have any further questions, please feel free to contact us again at support@printerval.com. We’re always happy to help.
Best regards,
Printerval Team
Do not use them!
Do not use them! Item doesn't look anything like the website. I've been requesting an exchange or return since 08.28.2026 and they will not respond.
The promise on their website is that you can make an exchange or return within 14 days and they do not honor that.
August 28, 2026
Unprompted review
Reply from printerval.com
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.
Please be assured that this is not the level of service we aim to provide.
To help us resolve this matter as quickly as possible, please call us: +1 339 666 1686 or +1 478 666 1686 with your order number and relevant details. We will prioritize your case and work with you to find a satisfactory solution.
Thank you for your understanding, and we hope to have the opportunity to make things right.
Best regards,
Printerval Team
I was charged but there is no confirmed order…
I was charged for a purchase but the order did not register. As a consequence, there is no confirmation of my purchase but my credit card has been charged for the item.
I have contacted Printerval about this error but have received no useful response. In my last email, I requested that the order be canceled and the purchase charge be refunded but, again, there has been no response
April 12, 2026
Reply from printerval.com
Dear customer,
We’re sorry for the frustration this situation has caused.
We have checked our records, but unfortunately, we could not find any previous emails from you regarding this issue. We have now sent an email to matt17562@gmail.com to assist you directly.
Please check your inbox, as well as your spam or junk folder, and reply to our email with the relevant details so we can investigate the charge and resolve this issue as soon as possible.
Best regards,
Printerval Team
Not As Advertised
Fool us once, fool us twice, there’s no third time. Bought two items from Printerval and both items were not as advertised. One showed a display case for a glass. The other was a jersey cheaply made a sized way too small. A 3XL was more of a large XL or tight 2XL. Material was so thin you could see through it.
May 26, 2026
Unprompted review
Reply from printerval.com
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE.
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at support@printerval.com. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
Impossible to return items
Impossible to return items. Multiple emails they take days to respond and are now ignoring my emails again
I want my money back but they make the return process so long winded and difficult!!! Terrible customer service and care. Avoid at all costs
September 3, 2026
Unprompted review
Reply from printerval.com
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE.
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at support@printerval.com. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
Adorable back pack
Although the shipping was long, the product is beautiful. My daughter loves her backpack. Also, the customer service at this company is amazing! All my questions were answered really quickly and kindly. I highly recommend this site!
August 27, 2026
Unprompted review
Reply from printerval.com
Hi there,
Thank you so much for your kind review.
Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.
If you need any assistance, feel free to contact us via support@printerval.com or call us: +1 339 666 1686 or +1 478 666 1686. We are here to help with all of your concerns.
Sincerely,
Printerval Team.
Delivery came late after my event was…
Delivery came late after my event was over which I needed the item for it.
Never open the package immediately ask for a return label taking 8 days and still no respond with a return label I think this company is hesitant to give a refund, even though their policy give 30 days to return.. WARNING.. Be mindful to order things from this company.
August 27, 2026
Unprompted review
Reply from printerval.com
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.
Please be assured that this is not the level of service we aim to provide.
To help us resolve this matter as quickly as possible, please call us: +1 339 666 1686 or +1 478 666 1686 with your order number and relevant details. We will prioritize your case and work with you to find a satisfactory solution.
Thank you for your understanding, and we hope to have the opportunity to make things right.
Best regards,
Printerval Team
Photo and descriptions different, ignored when complained
Scam site, ordered a product and it 2as delayed (apparently their courier not paying the sites that I collect from).
The gnomes plaque arrived and was totally different from the image. The photo of me and my wife, I looked OK but I thought I had a new wife when I looked at her photo - totally different person.
I complained on 2 counts. No reply. On my 3rd email chasing and no reply.
Avoid, avoid, avoid
August 29, 2026
Unprompted review
Reply from printerval.com
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We have just replied to your enquiry via email. Kindly check your inbox (and spam/junk folder if needed) for our response.
If you have any further questions, please feel free to contact us again at support@printerval.com. We’re always happy to help.
Best regards,
Printerval Team
Printerval is a scam website - do not buy!
Printerval is a scam website, scraping the internet and selling stolen PDF patterns from well known (and not so well known) quilt pattern designers. Their response is that they are just a market place and have no control over the sellers. I believe this to be false. However, if they ARE a marketplace, then they need to vet the sellers better and not allow stolen merchandise. Please only purchase quilt patterns from the designer, or reputable quilt shops you know and trust.
September 3, 2026
Unprompted review
Reply from printerval.com
Dear, Sirs!
Thank you for your feedback and we understand your concern here.
We are a third-party website where artists upload their designs and get connected with theres.
If you find any infringement designs on our website, please contact us via legal@printerval.com. We will review your report and take action accordingly.
For further information about DMCA and Intellectual Property Policy, please check this link: https://printerval.com/dmca-n12.html
We appreciate all contributions and comments of users and theres. Feel free to reach us if there is anything we can help with.
Sincerely,
Printerval Team
I’ve now tried to purchase 4 different…
I’ve now tried to purchase 4 different times from this company. Each time they charged my card and then cancelled a few days later. I did finally receive a credit but it took over a week so my money was tied up for 8 days on each order. I would definitely not recommend this place. I called the customer service line and they are real people but talk like they are reading a script and don’t help you at all. Take my advice and buy from another website. This place is a scam!
My reply to theirs…why do I have to write a bad review to have someone finally respond. I’ve sent numerous emails and no reply. I call the number you provided with my previous review and I could barely understand them and they couldn’t answer any of my questions. I felt like I was talking to a wall. They kept just saying your order was cancelled. I was the stupid one for trying it again when you would send me a sorry coupon. I’ll stick to other trustworthy websites. I really hope you guys get shut down soon. Your reviews don’t look promising anyway.
September 2, 2026
Unprompted review
Reply from printerval.com
Hi there,
We’re truly sorry for the frustration and inconvenience you experienced, especially after attempting to place an order multiple times.
We understand how disappointing it is to have your orders canceled after payment and then have to wait for the funds to be returned. While refunds may take several business days to appear depending on the payment provider or bank, we understand that having your funds unavailable during that time is frustrating.
We also sincerely apologize that the assistance you received from our customer service team did not meet your expectations. Your feedback is important to us, and we will use it to improve both our ordering process and customer support.
If there are any outstanding issues with your payments or orders, please contact us at support@printerval.com, and we’ll be happy to review them.
Best regards,
Printerval Team
Item was nothing like the website image…
Item was nothing like the website image - overpriced tat be careful when buying won’t offer me a refund upon return of item
Followed on from your reply to my review please refund order #UK02669036 in full as promised and I will update my review to reflect this
August 4, 2026
Unprompted review
Reply from printerval.com
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE.
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at support@printerval.com. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
Never received order
September 3, 2026
Unprompted review
Reply from printerval.com
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We have just replied to your enquiry via email. Kindly check your inbox (and spam/junk folder if needed) for our response.
If you have any further questions, please feel free to contact us again at support@printerval.com. We’re always happy to help.
Best regards,
Printerval Team
This website is full of scam sellers…
This website has multiple scam sellers (at least half a dozen) that have stolen my original work and are posting it as their own products. When I have attempted to contact Printerval's legal team to have the copyrighted materials taken down, they have not replied to me. Please, if you see a product you like, skip this site and purchase directly from the designer elsewhere!!
September 2, 2026
Unprompted review
Reply from printerval.com
Dear, Sirs!
Thank you for your feedback and we understand your concern here.
We are a third-party website where artists upload their designs and get connected with theres.
If you find any infringement designs on our website, please contact us via legal@printerval.com. We will review your report and take action accordingly.
For further information about DMCA and Intellectual Property Policy, please check this link: https://printerval.com/dmca-n12.html
We appreciate all contributions and comments of users and theres. Feel free to reach us if there is anything we can help with.
Sincerely,
Printerval Team
Received wrong size and was asked to…
Received wrong size and was asked to send pics .has been two week of trying to return and cannot get any communication from them. THEIR EASY RETURN IS NOT EASY.. I wish I never came across these people. Worst customer service I have ever exsperienced, do yourself a favor and dont waist you time with these people.
August 30, 2026
Unprompted review
Reply from printerval.com
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE.
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html
Please let us know which solution you choose to solve this case and email us at support@printerval.com. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.
You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team
Rip off needoh
Ordered a nee doh Advent calendar which is advertised as being 34 days of squishy squeezy gift ....what was inside is 24 plastic hanging pictures of items not related to dee doh
September 3, 2026
Unprompted review
Reply from printerval.com
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We have just replied to your enquiry via email with solutions. Kindly check your inbox (and spam/junk folder if needed) for our response.
If you have any further questions, please feel free to contact us again at support@printerval.com. We’re always happy to help.
Best regards,
Printerval Team
very disappointed with the purchase
very disappointed with the purchase, if I had known a DIY kit would be sent I wouldn't have bothered and plus the photo is much darker than photo I sent.
September 3, 2026
Unprompted review
Reply from printerval.com
Hi there,
Thanks for your feedback, and we’re sorry to hear about your experience.
We have sent a support email to your email address. Kindly check your inbox (and your spam/junk folder if needed) for our response.
If you have any further questions, please feel free to contact us at support@printerval.com. We’re always happy to help.
Best regards,
Printerval Team
I purchase a personalised cake topper…
I purchase a personalised cake topper or a birthday. firstly the image is stuck on with dirty finger prints on the back and shockingly the over side is a frosted covering with a sticker plastered across it and neither can be removed to show the image. The item is a very heavy plastic that is NOT suitable as a cake topper as advertised. I am now in the process of asking for a full refund for this shockingly bad item. It also arrived 5 days late
September 2, 2026
Unprompted review
Reply from printerval.com
Hi there,
Thanks for your feedback, and we’re sorry to hear about your experience.
We have sent a support email to your email address. Kindly check your inbox (and your spam/junk folder if needed) for our response.
If you have any further questions, please feel free to contact us at support@printerval.com. We’re always happy to help.
Best regards,
Printerval Team
The worst ever company I've ever…
The worst ever company I've ever purchased from, I received the wrong order and have made endless emails regarding this !!!! They never get back to you..The worst experience I have ever had buying online..don't do it people!!
June 16, 2026
Unprompted review
Reply from printerval.com
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We have just replied to your enquiry via email with solutions. Kindly check your inbox (and spam/junk folder if needed) for our response.
If you have any further questions, please feel free to contact us again at support@printerval.com. We’re always happy to help.
Best regards,
Printerval Team
Extremely Disappointed With the Quality
Extremely Disappointed With the Quality
I ordered a pair of customized sweatpants from Printerval, and I honestly cannot believe how poor the quality is. The material feels incredibly cheap—more like thin nylon than what I would consider proper sweatpants material. For the amount I paid, I expected something much better.
The quality was so disappointing that I would not have purchased these at all if I had known what the actual material would feel like. Customization does not make up for using extremely cheap fabric. I am currently requesting a refund because I am not satisfied with what I received.
Based on my experience, I would not order clothing from this company again. Absolutely horrible.
September 3, 2026
Unprompted review
Reply from printerval.com
Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We have just replied to your enquiry via email. Kindly check your inbox (and spam/junk folder if needed) for our response.
If you have any further questions, please feel free to contact us again at support@printerval.com. We’re always happy to help.
Best regards,
Printerval Team
Ordered a book-bag on 8/12/2026 paid…
Ordered a book-bag on 8/12/2026 paid 19.99 extra for shipping and still do not have my order yet. No one has issued a refund for shipping or my 73.00 order and this point I have purchased one for school elsewhere. Do NOT order from here. Or DO NOT pay extra on shipping.
August 12, 2026
Unprompted review
Reply from printerval.com
Hi there.
Firstly, we apologize for your unhappy shopping experience.
Upon checking, may your parcel was lost during the delivery.
We would like to offer you two solutions to solve this case.
1. Send a new item to your address for FREE.
2. Issue a full refund for the lost item and a 10% OFF discount code for your next purchase.
Please let us know which solution you choose to solve this case and email us at support@printerval.com. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)
*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive your order late. Hope you all understand.
We are looking forward to hearing from you.
Regards,
Printerval Support Team
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