I purchase a personalised cake topper…
I purchase a personalised cake topper or a birthday. firstly the image is stuck on with dirty finger prints on the back and shockingly the over side is a frosted covering with a sticker plastered across it and neither can be removed to show the image. The item is a very heavy plastic that is NOT suitable as a cake topper as advertised. I am now in the process of asking for a full refund for this shockingly bad item. It also arrived 5 days late
Reply from printerval.com
Hi there,
Thanks for your feedback, and we’re sorry to hear about your experience.
We have sent a support email to your email address. Kindly check your inbox (and your spam/junk folder if needed) for our response.
If you have any further questions, please feel free to contact us at support@printerval.com. We’re always happy to help.
Best regards,
Printerval Team