perfectlens.ca Reviews 

4,609
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery, user-friendly website, and very affordable prices offered on a wide variety of contact lenses. People also love receiving nice surprise gifts and samples with their orders, which makes online shopping an especially pleasant and rewarding experience. However, some customers also noted occasional issues with delivery delays or express shipping services that did not meet expectations. A few reviewers additionally mentioned that certain daily lenses were uncomfortable to wear, leading to irritation or unexpected tearing during use. Some people were dissatisfied with how returns were handled when products caused discomfort or did not match the required specifications.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that shipping is fast,... See more

Product

Reviewers highlight positive aspects of product quality, noting that items arrive safely packaged and exactly... See more

Order

Consumers find order to be positive, highlighting that ordering is quick, easy, and smooth. Reviewers... See more

Price

People report positive experiences with price, often noting that costs are unbeatable and offer excellent... See more

Service

Clients share positive opinions on service, highlighting fast and efficient experiences. Consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

the free gift was a nice surprise, and something I can use as well. The only thing is I still get just as many promotional texts even right after completing my order, and I think this is one thing you... See more

Company replied

Rated 4 out of 5 stars

I love how they ship them so quickly! One suggestion I have is that it would be really helpful if a confirmation email could be sent so customers know their order was placed successfully. Otherwise... See more

Company replied

Rated 5 out of 5 stars

I have been buying my contacts from perfect lens for years. The product is always packaged well, consistent and I find the price beats other competitors. I also like that they are Canadian. Sometimes... See more

Company replied

Rated 5 out of 5 stars

The best prices on contacts, especially on black Friday. I wait for it every year. And one time I had an issue with my eye that I was told by the optometrist was caused by wearing contacts. I check... See more

Company replied


Company details

  1. #3 of 4 best companies in Eye Care Center
  2. #11 of 17 best companies in Pharmacy

About perfectlens.ca

Written by the company

Who is Perfectlens.ca

Perfectlens.ca is an exceptional online destination for all your contact lens needs, offering a vast selection of contact lenses that cater to various vision requirements. With its user-friendly interface and commitment to customer satisfaction, this website has emerged as a go-to choice for contact lens shoppers across Canada.

Our Advantages

One of the primary selling points of Perfectlens.ca is its extensive range of contact lenses. Whether you need daily disposable lenses, weekly lenses, monthly lenses, this website has got you covered. You can find famous brands such as ( Acuvue, AirOptix, Dailies, CooperVision and many others) included in their catalogue of products, ensuring that customers have access to high-quality and trusted products. Additionally, Perfectlens.ca boasts a wide selection of coloured contact lenses, allowing users to explore their personal style and transform their look with ease.

Why choose Perfectlens.ca

What sets Perfectlens.ca apart from other online eyewear retailers is its unwavering commitment to customer service. The website provides a seamless shopping experience with a user-friendly interface that allows customers to navigate through the extensive product catalogue easily. They offer detailed product descriptions, enabling shoppers to make informed decisions about their purchases.

Our Promise

Another notable feature of Perfectlens.ca is its competitive pricing. The website offers affordable options without compromising on quality, ensuring that customers can find eyewear solutions that fit their budget. They frequently provide discounts, promotions, and bundle deals, making it even more enticing for customers to choose Perfectlens.ca as their preferred contact lens provider.

Our Feature

Moreover, Perfectlens.ca prioritizes customer convenience by providing fast and reliable shipping options. They have a robust delivery system that ensures timely delivery of orders, allowing customers to enjoy their new contact lens promptly. The website also offers hassle-free returns and exchanges, providing peace of mind to customers in case they encounter any issues with their purchases.

We are Perfectlens

Perfectlens.ca is a leading online destination for contact lenses in Canada. With its vast selection of products, excellent customer service, competitive pricing, and convenient shopping experience, it has established itself as a reliable and go-to platform for all your contact lens needs. Perfectlens.ca is the ideal choice for you.

Shop Contact Lenses

A near Perfect Score!

Written by the company

Find out why our customers love PerfectLens contacts!
What makes PerfectLens so perfect? Name brand contacts at up to 70% off retail, plus free delivery options and more! Subscribe now and get a 15% off your first order and more exclusive offers from Perfectlens.ca.

See what’s so perfect about PerfectLens!

Easy Online Orders and Returns. Free Delivery Options and more!

Easy Online Orders and Returns. Free Delivery Options and more!
Your perfect online shopping experience is here: We offer your favourite premium contact lenses. You can find weekly promotion on brand name contact lenses. Easy online ordering with next business day processing. Free shipping on orders over $89, Perfectlens offers dedicated customer support care through email, livechat and phone. Buy more and save more, earn reward points on every order. Satisfaction guaranteed returned and unopened products within 30 days of your purchase.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.4

All reviews

(4,609)

259 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The price is great and the delivery is…

The price is great and the delivery is speedy.
Unfortunately the percentage of contacts that rip right out of the package or once in my eye is wild. I wonder if, given the faded packaging, they are seconds or were perhaps left out in the sun. I’d say 35% are just garbage. Worth it to save some money when things are tight though.

July 8, 2026
Rated 5 out of 5 stars

I have been dealing with perfectlens.ca…

I have been dealing with perfectlens.ca for quite a long time(10yrs) and I purchase from them roughly 3 to 5 times a year. They have always met and exceeded my expectations. They are one of the few honest, genuine and trustworthy companies left on this planet. They allow us to see the beauty of the world. And perfectlens.ca does it with absolute perfection. And they send you cute gifts from time to time. Amazing!

August 6, 2026
Rated 1 out of 5 stars

I paid extra to receive them faster and…

I paid extra to receive them faster and it still took the same amount of days than usual to receive them. And the kind i usually buy was backorder and the replacement suggested was way more expensive!

August 3, 2026
perfectlens.ca logo

Reply from perfectlens.ca

Hi Manon,
Thank you for your feedback.
We sincerely apologize for the one-day delivery delay, which may have been due to the long weekend.
Regarding the backorder, the Air Optix Aqua lenses you previously purchased have been discontinued and are no longer available.
We will send you a follow-up email shortly with further information.

Rated 4 out of 5 stars

Supplies came as ordered

Supplies came as ordered. However, it would be great if delivery would be a tad quicker. I realize the distance from me to the supplier but more than a week for delivery seems too long.

July 26, 2026
Rated 5 out of 5 stars

Great Value

My order took a little longer to arrive, but it was a special-order item, and the website clearly stated that processing times could be longer than usual.

The prices are unbeatable and offer excellent value.

My items were packaged with great care, and I was really impressed with how well everything was packed to ensure it arrived safely.

July 8, 2026

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