The strimmer spool for the Hyundai brush cutter looked like the original it replaced, even down to the blue nylon cord that came with it. Good value for money and your site is a lot easier to navigate... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have a old Hyundai lawnmower and needed a new drive wheel unfortunately this was longer available. After speaking to a sales representative he managed to find a replacement delivered the next day, no... See more
Company replied
I had taken my hyundai petrol lawnmower to be repaired with a new gearbox but the engineer had tried everywhere to get the part with no luck so I said I will try to get it. As I had used power spares... See more
Company replied
Great service, part required was easily identified. Really quick delivery.(Royal Mail) I wish more companies would use Royal Mail rather than couriers for small items. Would definitely recommend th... See more
Company replied
Company details
Written by the company
Power Spares is a trading name of Genpower Limited. As part of the Genpower family Power Spares offers you the expertise, efficiency and quality assurance of a large organisation which uses the latest warehousing, distribution, customer service and inventory management technology to ensure that you receive your parts as quickly as possible. We have a vast stock-holding of spare parts in our UK warehouses to ensure that when your machine needs repair, we're here to help you get back up and running as quickly as possible.
Contact info
Isaac Way, SA72 4RW, Pembroke Dock, United Kingdom
- 01646687880
- Parts@genpower.co.uk
- power-spares.co.uk
4.6
Excellent
911 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Power Spares
Dear Derek,
Thank you for taking the time to share your review. We are delighted to hear that you were pleased with our competitive pricing and the prompt response from our team.
We truly appreciate your custom and look forward to assisting you again in the future.
Best wishes,
Rukshal
Good
Good. Two problems: 1) these need replacing in pairs (I should have spotted this was just one) 2) the blade is small but the package was too big for a letterbox
September 28, 2026
Reply from Power Spares
Dear Robert,
Thank you for taking the time to share your review and feedback. We are glad to hear that you were pleased with the product overall.
We note your comments regarding the quantity needed and will review our product descriptions to ensure it is clearer when items are best replaced in pairs. Regarding the packaging, we appreciate your point about letterbox sizing—we use standard protective packaging to ensure parts arrive safely and undamaged, but we will certainly pass your feedback along to our dispatch team to see if smaller packaging options can be used where appropriate.
We truly appreciate your custom and hope to assist you again in the future.
Best wishes,
Rukshal
You couldn't supply the part making my…
You couldn't supply the part making my HYM 51 SPE unusable....so what do I mow with now?
October 6, 2026
Reply from Power Spares
Dear Maureen,
Thank you for taking the time to share your feedback, and please accept our sincere apologies for the inconvenience caused.
We completely understand your frustration and know how stressful it is to be left with an unusable HYM 51 SPE lawnmower simply because a required part is unavailable. Being unable to get your equipment up and running is certainly not the experience we want for our customers, and we are truly sorry for leaving you in a spot.
Kind Regards
Rukshal
Always extremely helpful and very…
Always extremely helpful and very efficient at getting orders out to you
August 26, 2026
Reply from Power Spares
Dear Paul,
Thank you for taking the time to share your review. We are delighted to hear that you consistently find our team helpful and that you are pleased with our fast order processing and dispatch.
We truly appreciate your continued support and custom, and we look forward to serving you again soon.
Best wishes,
Rukshal
Genuine hyundai spares at great price…
Genuine hyundai spares at great price and really quick service I can highly recommend Power spares.
October 6, 2026
Reply from Power Spares
Dear Robert,
Thank you for taking the time to share your review. We are delighted to hear that you were pleased with our competitive pricing, genuine Hyundai spare parts, and swift service.
We truly appreciate your kind recommendation and custom, and we look forward to assisting you again in the future.
Best wishes,
Rukshal
Reply from Power Spares
Dear Roger,
Thank you for taking the time to share your review. We are delighted to hear that your order arrived promptly and that everything was exactly as requested.
We truly appreciate your custom and look forward to assisting you again in the future.
Best wishes,
Rukshal
Excellent customer service
Original delivery didn't happen so I complained. Thereafter no arguing, they were quick, good communication, agreed a different delivery company and the part arrived when they said it would. Will use them again.
September 28, 2026
Reply from Power Spares
Dear Jeremy,
Thank you for taking the time to share your review. We are sincerely sorry that your initial delivery did not go as planned, but we are glad our team was able to resolve the issue quickly and arrange an alternative courier for you.
Clear communication and reliable service are top priorities for us, so knowing that your part arrived as promised is wonderful to hear. We truly appreciate your patience and custom, and we look forward to assisting you again in the future.
Best wishes,
Rukshal
Spare part (drive belt) for Hyundai…
Spare part (drive belt) for Hyundai lawnmower arrived the next day
September 22, 2026
Reply from Power Spares
Dear Jeffrey,
Thank you for taking the time to share your review. We are delighted to hear that your replacement drive belt arrived so promptly the next day and that you experienced such swift service.
We truly appreciate your custom and look forward to assisting you again whenever you need spare parts in the future.
Best wishes,
Rukshal
Reply from Power Spares
Dear Murray,
Thank you for taking the time to leave your review. We are pleased that you were satisfied with your order overall, but we are genuinely sorry to hear that the delivery took longer than expected.
We always aim to dispatch and deliver orders as quickly as possible, and we apologise for any frustration caused by the delay. We are actively working with our courier partners to improve delivery times and ensure a faster service going forward.
We truly appreciate your custom and hope to provide you with a smoother, faster experience in the future.
Best wishes,
Rukshal
Straightforward to do business with.
Easy to make contact. Helpful staff, easy to order, good prices and prompt delivery.
October 2, 2026
Reply from Power Spares
Dear Andrew,
Thank you for taking the time to leave your feedback. We are delighted to hear that you found our team helpful and easy to contact, and that you were pleased with our pricing, ordering process, and prompt delivery.
We truly appreciate your custom and look forward to assisting you again in the future.
Best wishes,
Rukshal
Replacement part for chainsaw …
Quick delivery works perfectly straight forward ordering no problems
October 1, 2026
Reply from Power Spares
Dear Fiona,
Thank you for your review. We are delighted to hear that you experienced quick delivery, straightforward ordering, and that your replacement chainsaw part works perfectly!
Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
Rukshal
Good service
Excellent knowledge of product availability to talk to technical and spare parts department is an asset to any company would do business 100% again
October 2, 2026
Reply from Power Spares
Dear David,
Thank you for your review. We are delighted to hear about your positive experience with our technical and spare parts team and that you found their product knowledge so helpful.
Your feedback and support mean a lot to us, and we look forward to doing business with you again in the future!
Kind regards,
Incredible service
Incredible service. Ordered item at 3pm and it arrived the following morning.
October 1, 2026
Reply from Power Spares
Dear Mr. Wilson,
Thank you for your review. We are delighted to hear that you experienced incredible service and received your order so promptly the following morning.
Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
Service was very good
Service was very good, slight problem with one part, rectified in good time
October 1, 2026
Reply from Power Spares
Dear Ian,
Thank you for your review. We are delighted to hear that you experienced very good service, and we appreciate your patience while we rectified the minor issue with your part in a timely manner.
Your feedback and support are greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
Reply from Power Spares
Dear Ross,
Thank you for your review. We are delighted to hear that you experienced excellent service and very quick delivery with your order.
Your feedback and support are greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
Rukshal
Reply from Power Spares
Dear Frank,
Thank you for your review. We are delighted to hear that you were pleased with our competitive pricing and very fast delivery.
Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
Rukshal
Provided good support.
September 24, 2026
Reply from Power Spares
Dear Mike,
Thank you for your review. We are delighted to hear that you experienced good support from our team.
Your feedback and support are greatly appreciated, and we look forward to assisting you again in the future.
Kind regards,
Rukshal
Great service given!
September 28, 2026
Reply from Power Spares
Dear Janice,
Thank you for your review. We are delighted to hear that you received great service from our team.
Your feedback and support are greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
Rukshal
Very quick in dealing with the order
Very quick in dealing with the order, sent required spares the next day.
September 23, 2026
Reply from Power Spares
Dear Diana,
Thank you for your review. We are delighted to hear that your order was dealt with quickly and that your required spare parts arrived the very next day.
Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
Excellent service prompt delivery will…
Excellent service prompt delivery will use again 👍
September 30, 2026
Reply from Power Spares
Dear Les,
Thank you for your review. We are delighted to hear that you experienced excellent service and prompt delivery with your order.
Your feedback and support are greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
Rukshal
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.