Power Spares Reviews 

911
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that finding the right spare components on the website is simple, and ordered items usually arrive very quickly. People deeply appreciate the knowledgeable staff, very competitive prices, and overall professional assistance, making routine maintenance purchases exceptionally smooth, satisfying, and straightforward. However, some customers also noted that incorrect items were occasionally sent or sometimes did not fit their specific older machine models properly. A few people additionally experienced unexpected delivery delays with external couriers or found it somewhat challenging to reach customer support quickly by telephone.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting excellent quality, reasonable... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Price

Reviewers mention positive feedback about price, consistently highlighting competitive costs, affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The strimmer spool for the Hyundai brush cutter looked like the original it replaced, even down to the blue nylon cord that came with it. Good value for money and your site is a lot easier to navigate... See more

Company replied

Rated 5 out of 5 stars

Have a old Hyundai lawnmower and needed a new drive wheel unfortunately this was longer available. After speaking to a sales representative he managed to find a replacement delivered the next day, no... See more

Company replied

Rated 5 out of 5 stars

I had taken my hyundai petrol lawnmower to be repaired with a new gearbox but the engineer had tried everywhere to get the part with no luck so I said I will try to get it. As I had used power spares... See more

Company replied

Rated 5 out of 5 stars

Great service, part required was easily identified. Really quick delivery.(Royal Mail) I wish more companies would use Royal Mail rather than couriers for small items. Would definitely recommend th... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

Power Spares is a trading name of Genpower Limited. As part of the Genpower family Power Spares offers you the expertise, efficiency and quality assurance of a large organisation which uses the latest warehousing, distribution, customer service and inventory management technology to ensure that you receive your parts as quickly as possible. We have a vast stock-holding of spare parts in our UK warehouses to ensure that when your machine needs repair, we're here to help you get back up and running as quickly as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

911 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(911)

614 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful sourcing the parts I…

Very helpful sourcing the parts I needed.

October 20, 2026
Power Spares logo

Reply from Power Spares

Dear Nicholas,

Thank you so much for taking the time to share your feedback with us!

We are delighted to hear that our team was very helpful in sourcing the exact parts you needed. Making sure you can find the right components without any hassle is a top priority for us, and it’s wonderful to know we could make that happen for you.

If you ever need any more parts or assistance in the future, please do not hesitate to reach out. Thank you for choosing us!

Kind regards,
Rukshal

Rated 5 out of 5 stars

easy to find what I want fast delivery…

easy to find what I want fast delivery fair price

October 13, 2026
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Reply from Power Spares

Dear Mr Elwyn,

Thank you so much for taking the time to share your feedback with us!

We are delighted to hear that you found our website easy to navigate, enjoyed a fair price, and received your order quickly. Making the shopping experience smooth, affordable, and fast is always our top priority, and it is wonderful to know we hit the mark for you.

Should you ever need anything else in the future, please do not hesitate to reach out. Thank you for choosing us!

Kind regards,
Rukshal

Rated 5 out of 5 stars

Great service

Great service

October 19, 2026
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Reply from Power Spares

Dear Mr and Mrs Williams,

Thank you so much for taking the time to share your feedback with us!

We are delighted to hear that you experienced great service. Providing a smooth, reliable, and pleasant experience for our customers is always our top priority, and it is wonderful to know we hit the mark for you.

Should you ever need any assistance in the future, please do not hesitate to reach out. Thank you for choosing us!

Kind regards,
Rukshal

Rated 4 out of 5 stars
Power Spares logo

Reply from Power Spares

Dear Antony,

Thank you so much for taking the time to share your feedback with us!

We are delighted to hear that you experienced prompt delivery and found our prices to be good. Providing great value along with a fast, reliable service is always our top priority, and it is wonderful to know we hit the mark for you.

Should you ever need anything else in the future, please do not hesitate to reach out. Thank you for choosing us!

Kind regards,
Rukshal

Rated 5 out of 5 stars

Repair not replace

Right spare. Right price. Quick delivery

October 19, 2026
Power Spares logo

Reply from Power Spares

Dear David,

Thank you so much for taking the time to share your feedback with us!

We are delighted to hear that you found the right spare part at the right price, and that your delivery arrived quickly. Getting you the exact component you need without any hassle—and at a great value—is always our top priority, and it is wonderful to know we hit the mark for you.

Should you ever need any more parts or assistance in the future, please do not hesitate to reach out. Thank you for choosing us!

Kind regards,
Rukshal

Rated 4 out of 5 stars

Quick service.

Quick service.

October 12, 2026
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Reply from Power Spares

Dear Raymond,

Thank you so much for taking the time to share your feedback with us!

We are delighted to hear that you experienced quick service. Providing a fast and reliable experience for our customers is always our top priority, and it is wonderful to know we hit the mark for you.

Should you ever need any assistance in the future, please do not hesitate to reach out. Thank you for choosing us!

Kind regards,
Rukshal

Rated 5 out of 5 stars

Easy to find and order what you need

Easy to find and order what you need, and excellent stock alerts.

October 12, 2026
Power Spares logo

Reply from Power Spares

Dear John,

Thank you so much for taking the time to share your feedback with us!

We are delighted to hear that you found it easy to navigate our range, place your order, and that you found our stock alerts so useful. Making the entire process smooth, convenient, and transparent for our customers is always our top priority, and it is wonderful to know we hit the mark for you.

Should you ever need any assistance in the future, please do not hesitate to reach out. Thank you for choosing us!

Kind regards,
Rukshal

Rated 5 out of 5 stars

very good service though out

very good service though out

October 12, 2026
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Reply from Power Spares

Thank you so much for taking the time to share your feedback with us!

We are absolutely delighted to hear that you experienced very good service throughout your entire interaction with us. Providing a seamless, high-quality experience from start to finish is always our top priority, and it is wonderful to know we hit the mark for you.

Should you ever need any assistance in the future, please do not hesitate to reach out. Thank you for choosing us!

Kind regards,
Rukshal

Rated 5 out of 5 stars

Hyundai mower new carb

Hyundai mower new carb, great service , easy to find the right parts on website , great value and quick delivery. Easy to change and mower runs like new.

October 7, 2026
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Reply from Power Spares

Thank you so much for taking the time to share your feedback with us!

We are absolutely thrilled to hear that you found the right replacement carburettor for your Hyundai mower so easily on our website, enjoyed the great value, and received your order quickly.

Even better, it's fantastic to know the fitting process was smooth and that your mower is running like new again! Helping our customers get their equipment back up and running smoothly is what we aim for.

Should you ever need any more parts or assistance in the future, please do not hesitate to reach out. Thank you for choosing us!

Kind regards,
Rukshal

Rated 1 out of 5 stars
Power Spares logo

Reply from Power Spares

Dear Kevin,

Thank you for taking the time to share your feedback with us.

We are sincerely sorry to hear that the item did not fit and was of no use to you. We know how frustrating it is to receive a part or product that isn't right for your needs, and we would love to help sort this out.

We have sent you a direct email, and we look forward to hearing from you so we can look into this for you.

Kind Regards
Rukshal

Rated 5 out of 5 stars

Very qwick and efficient service

Very qwick and efficient

October 16, 2026
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Reply from Power Spares

Dear Paul ,

Thank you so much for taking the time to share your feedback with us!

We are delighted to hear that you experienced very quick and efficient service. Providing a fast, smooth, and hassle-free experience is always our top priority, and it is wonderful to know we hit the mark for you.

Should you ever need any assistance in the future, please do not hesitate to reach out. Thank you for choosing us!

Kind regards,
Rukshal

Rated 5 out of 5 stars

No problems

July 15, 2026
Power Spares logo

Reply from Power Spares

Thank you so much for taking the time to share your feedback with us!

We are delighted to hear that everything went smoothly and that you had a complete "no problems" experience with your order. Delivering a hassle-free, reliable service is always our top priority, and it is wonderful to know everything went as expected.

Should you ever need any assistance in the future, please do not hesitate to reach out. Thank you for choosing us!

Kind regards,
Rukshal

Rated 5 out of 5 stars

Delivered correct component on time

Delivered correct component on time. Perfect!

October 15, 2026
Power Spares logo

Reply from Power Spares

Dear Jim,

Thank you so much for taking the time to share your feedback with us!

We are delighted to hear that you received the correct component right on time and that everything was perfect! Getting you the exact part you need without any delays or fuss is always our top priority, and it is wonderful to know we hit the mark for you.

Should you ever need any more parts or assistance in the future, please do not hesitate to reach out. Thank you for choosing us!

Kind regards,
Rukshal

Rated 5 out of 5 stars

excellent no fuss service

excellent no fuss service, quick and easy. great knowledgeable staff

October 15, 2026
Power Spares logo

Reply from Power Spares

Dear Christos,

Thank you so much for taking the time to share your feedback with us!

We are absolutely thrilled to hear that you experienced an excellent, no-fuss service that was quick and easy, and that you found our staff so knowledgeable. Providing expert guidance alongside a smooth, straightforward experience is always our top priority, and it is wonderful to know our team hit the mark for you.

Should you ever need any assistance or advice in the future, please do not hesitate to reach out. Thank you for choosing us!

Kind regards,
Rukshal

Rated 5 out of 5 stars

Great service

Great service. Easy to order and prompt delivery.

October 8, 2026
Power Spares logo

Reply from Power Spares

Dear Martyn,

Thank you so much for taking the time to share your feedback with us!

We are delighted to hear that you experienced great service, found the ordering process easy, and received prompt delivery. Providing a seamless, convenient, and fast experience for our customers is always our top priority, and it is wonderful to know we hit the mark for you.

Should you ever need anything else in the future, please do not hesitate to reach out. Thank you for choosing us!

Kind regards,
Rukshal

Rated 5 out of 5 stars

Excellent service and well packed…

Excellent service and well packed parcell. The cost of my item was very competstive. The item was recieved a good 2 days earlier than expevted.

October 14, 2026
Power Spares logo

Reply from Power Spares

Thank you so much for taking the time to share your feedback with us!

We are absolutely thrilled to hear that you enjoyed our excellent service, competitive pricing, and well-packed parcel. It's especially fantastic to know your order arrived a full two days earlier than expected! Delivering great value safely and ahead of schedule is always our goal, and we are delighted we hit the mark for you.

Should you ever need anything else in the future, please do not hesitate to reach out. Thank you for choosing us!

Kind regards,
Rukshal

Rated 5 out of 5 stars

Fast service and good price thank you

Fast service and good price thank you

October 14, 2026
Power Spares logo

Reply from Power Spares

Dear Martin,

Thank you for leaving us a review. We are delighted to hear that you were pleased with our fast service and competitive pricing.

We truly appreciate your custom and look forward to serving you again in the future.

Yours sincerely,
Rukshal

Rated 5 out of 5 stars
Power Spares logo

Reply from Power Spares

Dear Steve,

Thank you for leaving us a review. We are delighted to hear that you experienced great service and quick delivery with your order.

We truly appreciate your custom and look forward to serving you again at Power Spares in the future.

Yours sincerely,
Rukshal

Rated 5 out of 5 stars

Excellent choice of parts and fast…

Excellent choice of parts and fast service and an excellent price …

October 14, 2026
Power Spares logo

Reply from Power Spares

Dear Bob,

Thank you for leaving us such a fantastic review. We are delighted to hear that you were pleased with our extensive selection of parts, our pricing, and the speed of our service.

We truly appreciate your custom and look forward to helping you again whenever you need parts in the future.

Yours sincerely,
Rukshal

Rated 5 out of 5 stars

Delivered on time

They keep a comprehensive range of parts available in stock. Delivered as scheduled in double quick time.

October 7, 2026
Power Spares logo

Reply from Power Spares

Dear Cliff,

Thank you for leaving us a review. We are delighted to hear that you were impressed by our extensive stock of parts and that your order arrived right on schedule in double-quick time.

Having the right parts ready to ship when our customers need them is always our top priority, so we truly appreciate your feedback and custom. We look forward to serving you again at Power Spares in the future!

Yours sincerely,
Rukshal

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