I recently bought my birthday dress from them. It was definitely worth my while as I got many compliments from them. However, I did have to get my dress altered (something that’s rarely done) to fit m... See more
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I’m 5’2 so I cannot complain about the length because I could have altered the dress but I wore higher heels and it looked beautiful. It worked perfectly for my black tie event. The packaging it came in was safe and secure. The quality was amazing and I truly loved this and felt like a princess in the dress. True to size thank goodness.
I bought two dresses from Miss Rosier for my anniversary trip to Miami, and I loved them both! Both dresses were great quality and made me feel so beautiful. The designs were elegant and perfect for celebrating such a special occasion. I am so happy I chose them for this trip and would happily shop with Miss Rosier again!
The service is fantastic, The quality and design are amazing. I have been purchasing this company for a few months now . I love their products and designs. I tried to return one set due to I ordered maxi set however the team offered me to not to return the item but accepted my exchange with just cost for posted , I keep the item I like to return. So generous company I never found a company well offer like this.
There are a few concerns regarding sizes, the size is a little bit small I would recommend going one size up.
I would highly recommend This company Miss Rosier!!!
The return policy is non existent. The quality of the dress I ordered is like from Temu. Please dont buy from there.
I recently bought a dress from Miss Rosie and everything went smoothly. The dress was just like in the photos and videos and the quality is good. I also did not had to pay additional tax for having it import. I will definitely be buying more from them in the future
I ordered my dress, then read some awful reviews about quality and long delivery times so tried to cancel. It was already in transit though which im so happy about now. My dress arrived after one week and it was absolutely stunning! The quality was incredible, it was very heavy due to the amount of crystals. I wore it to a ball and i must have been asked about 30 times where I bought it. My most complimented dress ever! Im not trying to undermine anyone else's poor experience, but mine was excellent so I would have no hesitation in buying from Miss Rosier in the future.
This is by far the WORST shopping experience I have ever had in my life!
First of all, the dress I ordered was not even available. I placed an order for a specific occasion, and now two months have passed. I have received neither the dress nor my money back!
I am absolutely sick and tired of wasting my time constantly chasing you for a refund. Instead of resolving the issue, you keep sending me ridiculous excuses, claiming that a full refund is somehow not possible.
You ignore my questions, refuse to provide clear answers, and continue to hold my money without delivering the product I paid for.
This is completely unacceptable and looks like outright FRAUD. Your behavior is absolutely disgraceful!
I am giving you one final opportunity to issue a FULL refund immediately. If this matter is not resolved within the next 48 hours, I will proceed with formal legal action, report your business to the relevant consumer protection authorities, and initiate a payment dispute.
I have kept records of all our correspondence and payment details as evidence.
I will not tolerate being treated this way any longer. I expect my FULL refund, without any further excuses or delays.
This is my FINAL warning.
Extremely Disappointing Experience – Think Twice Before Ordering!
My order number is NMR47233.
I had a terrible experience with Miss Rosier. I purchased two dresses for approximately 300 $ but unfortunately, neither dress was suitable.
The dresses are very expensive considering their quality. To my disappointment, they are made of 100% polyester, which I absolutely do not consider worth the high price.
When I requested a return and a full refund, the company made the entire process extremely difficult. They refused to provide a prepaid return shipping label and expected me to pay the international shipping costs myself.
What makes this situation even more unreasonable is that my package was originally shipped from Guangzhou, China, but I am now being asked to return it all the way to New Jersey, USA, at my own expense!
To make matters worse, they continue sending me promotional emails and advertisements as if they genuinely expect me to shop with them again! After this experience, why would I ever trust this company with another order?
Instead of offering a fair and customer-friendly solution, they have made me regret my purchase.
I strongly advise international customers to think twice before ordering from Miss Rosier . The prices are high, the fabric quality is disappointing, and the return policy is extremely inconvenient.
I would never recommend this website!
Unfortunately, I cannot recommend ordering from this company based on my experience.
My package was marked as delivered, but I never received it. The signature provided as proof of delivery is not mine. Despite repeatedly contacting customer service, explaining the situation and providing the requested information and photos, the matter has still not been resolved satisfactorily.
After previously sharing my experience in a review, I was contacted and asked to remove it in order to receive my refund. I have decided to share my experience again because I believe other customers should be aware of what happened and be able to take this into consideration before placing an order.
I understand that delivery issues can happen. However, what has disappointed me most is the way the situation has been handled afterwards. I have spent a considerable amount of time trying to resolve the issue and, instead of receiving a clear solution, I have repeatedly been asked to provide additional information, including camera footage that does not exist and a police report.
I sincerely hope the company improves the way situations like this are handled. Personally, after this experience, I would not feel comfortable ordering from this website again. I am sharing this review simply to make others aware of my experience so they can make their own informed decision before ordering.
Reply from Missrosier
Do not order anything from this store! The dresses look beautiful online and when they arrive -the quality is so cheap. You're better off shopping at Fashionova but yet these scammers are charging top prices for cheaply made trash. They sent me a poorly tissue paper thin dress with torn lace and refused to take it back, offering me a 10% gift card of total price lol
Reply from Missrosier
✨ An absolutely dreamy experience! ✨
My dress was everything I had hoped for and even more! It made me feel beautiful, confident, elegant, and effortlessly seductive.
The design is stunning, perfectly balancing femininity and sophistication with just the right touch of boldness. It was exactly what I had envisioned, and I couldn’t have been happier with my choice.
I felt like a dream wearing it! 🖤
Thank you, Miss Rosier, for making me feel so special. I’m absolutely in love with my dress and will definitely be looking forward to my next purchase!
♡ With love
Absolutely love my Dress! I wore it for Halloween ! A lot of attention on this dress ! Thank you ! Will be buying from you again ! For sure! Xxxx
Package got stolen & they replaced immediately for my party. Phenomenal dress & customer service
DO NOT BUY!! MAJOR RED FLAG!!
I honestly have no idea how this company is still in business. Their clothing is advertised to look high-end, but what arrives looks NOTHING like the photos. The quality is incredibly cheap. I ordered a lace dress that arrived looking like an oversized shirt. It was nowhere near the quality or appearance of the $200 dress advertised.
I first tried resolving this directly through email, but after weeks of back-and-forth, I got nowhere.
Thankfully, I used PayPal. Even after cooperating with the return process and PAYING for return shipping MYSELF, the seller refused to issue my refund unless I closed my PayPal dispute first.
Here’s the biggest red flag: PayPal’s own policy allows sellers to issue a refund while a dispute is open. Instead, this company wanted me to surrender my buyer protection based on a promise that they would “hope to issue” my refund afterward.
After over THREE WEEKS of emails and messages, I finally escalated the case to PayPal. Within minutes, PayPal ruled in my favor, issued my full refund, and closed the case.
Between the misleading product photos, extremely poor quality, lack of communication, and questionable refund practices, this was an absolutely frustrating experience.
SAVE YOUR MONEY. DO NOT BUY FROM THEM!!
Reply from Missrosier
I had a very disappointing experience with Miss Rosier.
The quality and appearance of the clothes I received were completely different from what was advertised on the website. The product photos were misleading, and the fabric was much more transparent than I expected.
Despite contacting customer service and explaining my concerns, I was extremely disappointed with the products I received.
I believe customers deserve honest product descriptions and realistic photos that accurately represent what they are buying.
I would not recommend this website, and I hope other customers think twice before placing an order.
Reply from Missrosier
Disappointing return and refund experience – would not recommend
I purchased a dress from Miss Rosier for DKK 948 (order NMR60199). Unfortunately, the dress did not work out, so I contacted customer service to request a return and a refund.
Instead of providing clear return instructions, customer service repeatedly tried to push alternative solutions, including paying an additional $30 for a replacement, accepting a partial refund of just 25%, or receiving store credit.
I simply want to return the item and get my money back.
Their own Refund Policy states that they will review a return request and provide the return instructions and authorised return address within 48 business hours. This has not happened, despite my repeated requests.
What should be a straightforward return process has turned into a frustrating and unnecessarily difficult experience.
I find the lack of transparency and the way customer service handles refund requests very disappointing. Based on my experience, I would advise others to think twice before ordering from Miss Rosier.
Reply from Missrosier
I ordered a dress for an event after two weeks. I hadn’t received any notification of it being shipped. I emailed them. I still didn’t receive the dress. Emailed them again still didn’t receive the dress. Eventually they told me they would ship. I finally receive the dress after nearly 5 weeks by this time I missed the event that I was purchasing the dress for so is the day that I received it I reached out to them to return it. They are now saying I’ve got to pay returns postage even though it took so long to get to me and they acknowledge that all they are offering is a credit for their company for the shipping. The dress looks pretty cheap anyway, so I probably wouldn’t have kept it. Do not buy from them if you’re expecting a refund and shipping cost covered.
Reply from Missrosier
Delivered in Time! Fits & Feels Amazing!!
The Dress is Perfect.
It’ll even keep me warm where I need it most this All Hollow Eve ☺️
Aphrodite
I had a lovely experience with Miss Rosier! Their designs are feminine, elegant, and full of beautiful details. I especially love the romantic style and unique touches that make each piece feel special.
Very disappointing experience, especially for EU customers
I ordered three dresses (order #NMR41449) while looking for a wedding dress. They arrived in Poland on 20 October 2026. The quality was much lower than I expected for the price, and the sizes were too small, so I decided to return two of the dresses.
As an EU consumer, I exercised my statutory right of withdrawal and asked for a refund. Instead, the customer service repeatedly offered exchanges, gift cards and partial refunds (40%, then 50%, then a 60% gift card), and said these would be the "final resolution". Every reply was a generic template addressed to "Dear Customer", even though I signed each message with my name.
A full refund was offered only after I insisted, and only if I return the items to a warehouse in New Jersey, USA. There is no return address in Europe. I have to pay for the courier shipment to the US (around PLN 265) and the US import duties on the return, because the store refuses to act as the importer for its own goods. This makes returning the items very expensive and complicated for customers outside the US.
If you live in the EU, think twice before ordering, and check the return conditions and costs carefully before you buy. I regret buying from this store and cannot recommend it.
Update: I will add the final outcome when the refund is processed.
Reply from Missrosier
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