Babyboo Fashion Reviews 

17,805
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 2,525 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently praise the gorgeous styles, noting that the clothing pieces feature stunning silhouettes and fantastic overall quality that makes them feel confident. Consumers also appreciate the prompt shipping services, sharing that orders arrive incredibly quickly and safely at their international or local doorsteps. However, some customers also noted unexpected extra customs charges upon delivery or expressed frustration regarding receiving store credit instead of direct refunds. A few other people also felt that certain garments did not fit properly according to expectations or had minor stitching issues that affected their overall satisfaction.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the dresses feature beautiful,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the clothing is well-made... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrivals and efficient... See more

Order

Reviewers highlight ambiguous aspects of order experiences, reflecting a sharp divide in customer... See more

User experience

Clients share positive opinions on user experience, describing the website as easy to navigate with quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was initially skeptical of this site and the return policy, but was beyond thrilled with my order for my brothers engagement party. The dress was high quality, flattering, and arrived ahead of time, w... See more

Rated 5 out of 5 stars

I absolutely love Babyboo dresses! I purchased two this summer to attend weddings. I received SO many compliments. They are by far, the most flattering pieces I have ever worn. Shipping is always quic... See more

Rated 5 out of 5 stars

Express shipping and beautiful style! The material is of great quality and I can’t recommend them enough. This is my 4th order and for sure won’t be the last!

Rated 5 out of 5 stars

In love with the pieces from babyboo. They are always so high quality and the silhouette in their dresses is like no other! Such a good experience everytime.


Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Fashion Designer
  4. Underwear Store

About Babyboo Fashion

Written by the company

BABYBOO Fashion is one of the world's iconic and fast-growing online retailers, selling women's clothing globally. We are your go to fashion brand, with NEW styles released every week, ranging from partywear to eveningwear, and stunning stand-out pieces for all babes around the world.

Having a solid 12+ years of operating, we have hit top ranks and want to make sure that we always deliver amazing customer service and beautiful, high-quality products that will make you look and feel amazing. We LIVE for our customers.

With over 1.3M+ social media followers and over 500,000 customers located all around the world, we are your go to for the hottest trends and styles.

Whatever the event, we have your outfit sorted! So, what are you waiting for boo? Shop now at www.BabybooFashion.com.

✔️ 24/7 CUSTOMER CARE

We have an incredibly hardworking online customer service team that works 24 hours round the clock, answering all your emails, messages, and comments across our social platforms. We aim to respond to all enquiries within 24 hours, but we appreciate your patience during busy sale periods. We are ALWAYS here to help you!

✔️ WORLDWIDE DELIVERY

Good news, we deliver to 100+ countries worldwide! Choose from either standard services or express delivery! Plus, we offer fast and free shipping for all AU orders over $150.

For all email enquiries, please contact us at contactus@babyboofashion.com

✔️ STAY UP TO DATE

Follow @babyboofashion on Instagram, Tik Tok, Facebook, Twitter, and Pinterest to stay up to date with the latest trends, collection drops and exclusive offers.

See you soon boo! 💋


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(17,805)

2,504 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay away!

I ordered a formal dress for a black tie wedding and was so excited when it arrived. However, as soon as I opened the package, I could tell that the hips on the left and right differed completely, with one being more round than the other. I hoped it wouldn’t be too noticeable, but once I tried it one, it was enhanced. I contacted customer service, and had two submit a photo (it wouldn’t allow me to submit more than one). I explained my issue, and returned the package. In the meantime, I had to look for another dress to ensure that I received it with sufficient time.

To my disappointment, I received a response after they received the package, claiming that there wasn’t a tailoring issue, as “every” package is “carefully” inspected, and that the dress was made the way it was intended to. I showed the dress to multiple people who confirmed it was not tailored correctly.

On top of that, they told me that they couldn’t issue me a full refund since my request for a refund was not accepted. Instead I got store credit. Now I’m forced to buy from a store in which they practically called me a liar.

Stay away from this brand! There are other brands which provide wonderful customer service, and actually take into considering their target audience.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

I have now ordered from baby boo twice

I have now ordered from baby boo twice, both for special events and each time the dress has been a perfect fit, exactly what the website measurements say, and I always end every night out, wearing a babyboo dress, with the most amount of compliments. The quality of the dresses are phenomenal and the service is incredible as well, with fast delivery and good packaging. Easy to order and there’s no complications and no confuse meant whatsoever. Brilliant!

September 7, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing customer service.

Very disappointing customer service.
I ordered a dress from Babyboo, but unfortunately it was too small, so I contacted customer service to request an exchange. They replied and sent me a link to process the exchange, which I appreciated.
However, when I went to the link, the size I needed was not available. I contacted them again to explain the situation and ask what my options were, but I have now been waiting for a response for over a week.
What is most frustrating is that they initially responded quickly, but as soon as there was an issue that required further assistance, I stopped receiving replies.
I understand that the size may be out of stock, but completely ignoring a customer for a week after they have already contacted you is extremely disappointing.
I expected much better customer service from Babyboo and would not recommend ordering from them if you need reliable support with an exchange.

September 3, 2026
Unprompted review
Rated 1 out of 5 stars

I measured twice before purchasing

I measured twice before purchasing, the dress did not fit well at all. It was nearly 3-4 sizes too small and I’m a healthy weight. I even measured once the dress came in and compared to size guide. The dress simply isn’t made well.
Their return policy is store credit only too. It seems they have some fake reviews out there and over advertise to attract buyers. I’d stay away.

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

Arrived skeptical left THRILLED

Was initially skeptical of this site and the return policy, but was beyond thrilled with my order for my brothers engagement party. The dress was high quality, flattering, and arrived ahead of time, with full transparency as to shipping and confirmation details. Will definitely be buying more dresses and styles from them. Love the brand

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Quality & Perfect Fit! 🤍


I recently purchased this white top and I absolutely love it! The quality of the material is beautiful, it feels really nice and well made. The fit was perfect and very flattering, exactly what I was hoping for. I’m extremely happy with my purchase and will definitely be shopping with Babyboo again. ❤️

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love Babyboo!!

I absolutely love Babyboo dresses! I purchased two this summer to attend weddings. I received SO many compliments. They are by far, the most flattering pieces I have ever worn. Shipping is always quick and they are beautiful quality. I will 100% be a return customer!!

August 21, 2026
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company
Send faulty products which have measurements incorrectly stated online
Upon return they refused to issue store credit due to alleged damage and heavy staining despite the item being returned in perfect condition
They have now kept the dress and left me over $320 out of pocket
Do not buy from here!

August 31, 2026
Unprompted review

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