Bought a mystery box glad I went with the lowest priced one as the items I got sent were not worth £20 if I had sourced them in a charity shop or on Vinted. I know it is luck of the drawer and only £2... See more
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Company details
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Second-hand designer, branded & vintage clothing. Individually sourced & unique to you.
Contact info
United Kingdom
- 0800 689 3795
- info@messinahembry.com
- messinahembry.com
No recent history of asking for reviews
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Replied to 60% of negative reviews
Typically replies within 1 month
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I have recieved my second “lucky dip”…
I have recieved my second “lucky dip” the first one was diabolical but I thought I try again BIG MISTAKE. The second one is an absolute joke! A filthy pensioners jacket, a pensioners cardigan that my grandmother wouldn’t wear and a blouse that’s not fit to use as a duster!. This is an absolute con. I would like both my £20 refunded please.
I went for the mystery 90’s box and was…
I went for the mystery 90’s box and was really disappointed :( the items were all oversized and looked like male clothing. Only kept 2 pieces and sent the rest back.
My Superdry top was in excellent…
My Superdry top was in excellent condition and it came quite quickly too. Very pleased.
Very impressed quality is great cleaned…
Very impressed quality is great cleaned and pressed beforehand price was very reasonable for what I got, I just took a chance and it paid off I have compared with other sites selling similar vintage and it was a bargain I am a regular thift shopper and have not come across what I wanted in this order recently instore so buying from mh solved problem... 😀 I'm a fan
Great initiative to keep old clothes in…
Great initiative to keep old clothes in circulation and shipping costs and time to Australia were very reasonable. I now own 2 beautiful as new jumpers for less than a jumper would have cost here
Exactly as described
Exactly as described, it was well packaged and speedy delivery
Absolutely awful
Absolutely awful. Shipping was really fast actually but I ordered a North face jacket thought it was all okay just a few marks which were not listed on the description, but I thought that was okay to be honest as a secondhand purchase it wasn’t going to be perfect. Once I throw the bag and tags away went to put on the jacket to wear after first glance I realised the whole lining was coming apart and with it being a white jacket. It was so noticeable. I also did Apple Pay and it did my old email address so I asked them to contact me through my current email address. Emailed them, messaged them on TikTok, Instagram and twice on their customer get help page. Literally and no one has got back to me all I wanted was a jacket in time for my holiday which I didn’t have. It was the first thing I’ve bought myself in a really long time and was looking forward to this I love a vintage purchase. Now all I want is a refund and no one has even bothered to pick up a single one of my messages to look into my case for me so I’m £30 down and a jacket just sitting around my house doing nothing that can’t even be worn. Awful customer service, feels quite fraudulent actually. Going to have to take this to citizens advice or go through my bank to get a refund with all the evidence of zero replies from the company.
Impressive seller of vintage clothing
I am actually shocked to read some of the negative reviews. I have recently discovered this store and jumped in and bought 10 leather jackets (I am an addict). Without exception, the product dimensions given are accurate. The condition descriptions (bar one that had no reference to major structural damage and will be a write-off) are meticulous if not leaning to underplay how great the items are. Dispatch of orders Sunday is Monday and a week later to Aus from UK. And on occasion, when needed, enquiries are met with super fast and friendly responses. See you in Hembry Rehab because I will be buying more. :)
Happy
A good quality vintage garment in excellent condition delivered promptly via international post for an excellent price. Thanks.
I had a really lovely shopping…
I had a really lovely shopping experience with Messina Hembry. The service was friendly, helpful and professional, and everything was made so easy from start to finish. I’m very happy with the items I purchased for myself and my family members and friends, and we’re all really pleased with them. Overall, a great experience and I would definitely recommend Messina Hembry and shop with them again! ❤️
I don’t buy on line normally but this…
I don’t buy on line normally but this is the best way to scroll a few things you like and then all the been added with you scrolling. They intuitively know what you like. It’s a great way to buy and be sustainable at same time. Really great customer service with tailored emails. A joy !!
Absolutely delighted with my purchase
Absolutely delighted with my purchase! ⭐⭐⭐⭐⭐
I’m extremely happy with my purchase! The clothes are even more beautiful than they looked in the photos, and the quality is excellent. The material feels lovely, the size was exactly right, and everything fits perfectly.
The delivery was quick and the items were beautifully packaged. I’m really impressed with the quality and service.
I would definitely recommend this seller and will happily shop here again. ❤️ Thank you for such a wonderful experience! 🌸
I found exactly what I wanted as soon…
I found exactly what I wanted as soon as I looked at your website. Wonderful. Easy and quick. Fast delivery and a discount. So pleased. Wonderful company. I will be using you again. Thankyou
A great concept, but some hiccups
Steer clear of this if you're allergic to perfume/fabric softener. I've washed the jumper I got from there twice and it still smells like fabric softener. All the clothes I washed with said jumper also smells like fabric softener and is making me itch. I'm giving 3 stars only because the items themselves are in nice condition, but beware that they sometimes do not list the materials correctly. One item said 100% cotton and I received a cotton polyester blend.
Returns are also complicated compared to other sites I've shopped at, especially if you're in a different country than the UK. Since they do not include a return postage slip in the package, you may have to pay 30 quid out of pocket to be able to return your items, in addition to having to pay tax and fees on all the items you receive. So it's really not ideal.
Great prices and fast delivery.
Great prices and fast delivery.
Really happy with my purchase! The prices are really good. My order arrived very quickly, which was a big plus. I’ll definitely be shopping here again!
Egle V
Great experience
I've had a great experience with Messina Hembry. There’s a good variety of clothing, the quality is excellent and orders are delivered quickly. The staff are also friendly and helpful, making the overall shopping experience really positive. I would definitely recommend Messina Hembry!
loved!!
loved!! clothes fit exactly how i wanted them to, were in good condition and just as advertised. shop second hand!!
Good company
Good company, nice People, vērā friendky and trustwordy. Thank you
Great customer service and speedy…
Great customer service and speedy delivery! Will use again
Disappointing Mystery Box😔
Bought a mystery box glad I went with the lowest priced one as the items I got sent were not worth £20 if I had sourced them in a charity shop or on Vinted. I know it is luck of the drawer and only £20 but thought there maybe one piece that was nice but sadly no fingers crossed I can sell on Vinted and get a couple of quid back😩. Delivery and ordering all good just dissapointed with what was sent
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