Mayahenrys Reviews 

1,286
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 1,026 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning, high-quality jewelry and appreciate receiving gorgeous pieces at exceptionally affordable prices. People also love the wonderful packaging, noting that every order feels like opening a special gift designed with great care. Some reviewers were not happy with the quality, claiming the delivered items appeared fake or made of cheap copper instead of solid gold. Others mentioned that shipping occasionally took much longer than expected or that tracking updates were completely lacking. Additionally, a few consumers felt the products received did not match the appealing promotional descriptions shown online.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items arrive beautifully packaged and look... See more

Quality

Customers had positive experiences with quality, expressing deep appreciation for the exquisite craftsmanship... See more

Order

Reviewers mention ambiguous feedback about order experiences, as many customers expressed delight with fast... See more

Price

People report ambiguous experiences with price, as many reviewers highlight amazing costs, great discounts,... See more

Delivery service

Users describe ambiguous interactions with delivery service, as reviewers frequently praise fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finding quality jewelry is never an easy task and it is far more difficult to find quality jewelry at affordable prices, As a Retiree on a fixed income, there is often not any extra money to purchase... See more

Rated 5 out of 5 stars

This is a wonderful company, and I am sad it has decided to close the doors. The jewelry is handmade and just beautiful, especially for the special prices on the "closing sale". I would not walk to... See more

Rated 5 out of 5 stars

Hello friends, I am once again giving a warm thanks to Maya & Henry, along with their care support team, for another job well done. This summer has been full of family birthdays, anniversaries, an... See more

Rated 5 out of 5 stars

The Gift for the Ages This Christmas, I will no longer need to travel the halls of a Mall, a Department store, or peruse the streets of a downtown looking for appropriate Christmas gi... See more


Company details

Written by the company

Maya & Henry Jewelers is an online jewelry retailer offering beautiful, affordable pieces for everyday wear, special occasions, and meaningful gifts. As we enter the final chapter of our journey, we’re holding a closing-out sale with up to 80% off as we work toward selling our remaining jewelry inventory. It’s our way of giving customers one last opportunity to enjoy our pieces at special prices. We’re grateful to every customer who has supported us over the years and trusted us to be part of their special moments. 💛 Our team remains committed to providing a friendly shopping experience and helpful customer support throughout our closing sale. If you need any assistance, please feel free to email us at support@mayahenrys.com. We’re always happy to help!


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(1,286)

1,048 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The ordered items arrived pretty quick

The ordered items arrived pretty quick, from China of course, but all three rings are cheap, poor quality, nothing like craftmanship; packed in zip lock nylon bags and a box without a logo. Also, one of the rings is not the right size. I even won't bother contacting these scammers, the money I spent I'll consider a tuition fee for learning that cheap and good never goes together.

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

I love purchasing from Maya &Henry the…

I love purchasing from Maya &Henry the jewelry does not cause your skin to itch and breakout or fade (change color) I wore for days /weeks in the pool and shower I am a very pleased customer I purchased 4 last week =to 6 pieces I plan on buying more I❤️the jewelry for the price/quality thank you!!!!!
Cami C

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

Loved Every Piece

The fact that my whole shopping experience was online and my ring fit perfectly and my bracelets and necklaces are so beautiful. I wish I had ordered earrings. Too late now, but I'm very happy with my purchase. Thank you for still caring even after you close. Many Blessings

November 3, 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS BEWARE

I’ve read over several reviews stating this is as SCAM jewelry from China: a store that continues to state that it’s going out of business: every COMMENT from SCAM company saying the exact same message to all people that reported it’s a SCAM: the 5 stars reported are AI generated HUMAN PEOPLE aren’t making these 5 star reviews: people don’t spend your hard earned money with these SCAMMERS

November 3, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered about 10 pieces of jewelry…

I ordered about 10 pieces of jewelry from them. My bracelets all turned black. I tried to return the gold and rhinestone bracelet, but they wanted me to pay shipping since I had already worn it. I only wore it for a couple of weeks and the gold turned black, as did several other bracelets that I wore. Guess I fell for a scam.. Don't buy from them

August 1, 2026
Unprompted review
Rated 1 out of 5 stars

Cancel Order

Looks like I thought I could get the anklet at a lower price so I clicked on it but it added a 2nd anklet instead. Then it listed the Pave Cuban Bracelet/Gold as an anklet, not a bracelet.
Please help 585-739-9623 Brenda Zamiara

November 1, 2026
Unprompted review
Rated 5 out of 5 stars

I love the little boxes they’re like little jewelry boxes

I love the little boxes, they like opening up your own jewelry box and everything in there is a jewel or gold or silver or whatever you want it, be it pearls and handcrafted. I have loved every bit of mine. Thank you. I can’t wait for my turquoise earrings to get here. I’m sorry they had to replace the little ones. I couldn’t open. I got one open, but the other one wouldn’t, no matter what I did. I didn’t wanna hurt it, so I wouldn’t put no tool or nothing on it. It just kept trying to pull it apart and never did work, but you come in and suggestion an offer and how can anybody turn in turn down an offer that’s equally equal? Get my turquoise with gold. dots on it rimmed in gold. I can’t wait to put on my ears and I wanna thank you for all the other items I have bought from you because they are beautiful and I am noticed. I’ve had people walk up to me and say, where did you get them? I told them to come to you, so thank you very much for the service. Thank you very very much for the quality and the craftsmanship and the ease of handling and nearing that wouldn’t work, but you sending me a pair that will. Thank you very much. I hope you retirement is all you want and more. Go back, kick back, don’t worry about having to get up in the morning. Just relax, drink a 2nd cup of coffee, or just lay back in the chair and say ah. It feels good, so thank you again. I appreciated it. The service has been wonderful. The prices that are paid, there’s no way I could’ve bought them any other way or had the quality that would all be fake, but not yours top-notch. What was the price? It’s unbelievable. So thank you.

October 31, 2026
Unprompted review
Rated 5 out of 5 stars

Love the story

Love the story, jewelry is lovely, has a wonderful shine and you can tell it was made right. I’m great full I had the chance to buy a piece of history. Bless you both and enjoy retirement

August 28, 2026
Unprompted review

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