Worst experience
Worst experience, worst website.
Update 13 August: I never wanted or requested the €3-5 discount. I did not agree to receive the product every month, nor did I knowingly consent to any subscription.
I do not check my emails every day, and I do not even have an account on your website. I have tried to create one, but your website does not allow me to do so. How is it possible for a subscription to be created in my name when I do not even have an account?
Even more concerning, I cannot cancel this subscription myself, and you have told me that you cannot cancel it either. How is it possible that, in 2026, neither the customer nor the company can cancel a subscription that was never requested or knowingly authorized in the first place?
I am now forced to spend hours trying to resolve a problem I did not create, while your website does not even provide a functioning way for me to create an account, access this supposed subscription, or cancel it.
This situation is completely unacceptable. I expect the subscription to be cancelled immediately and no further charges to be made. Given the way this has been handled, I also believe that the relevant consumer protection authority should be informed about these practices.
Reply from Liki24.de