First time placing an order with "Lost Gen Club", order/shop site was very user friendly, items were very descriptive. Prices seemed very competitive, placed an order, easy checkout, easy payment, rec... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had questions re my purchase and received a response the next day. Great customer service! I figured everything out and love my new bracelet. I sent a photo of it on my arm to my sister (who's a br... See more
I tend to be relatively reluctant to buy things based off what I see on Instagram - but I did a little research and was more than pleasantly surprised by Lost Gen Club. The website is extremely easy t... See more
Maybe 2 is a bit too harsh because I liked the product and wore it everyday for a year. But sadly after this year the bracelet suddenly fell off without any tension or pulling. I was not really wor... See more
Company replied
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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Good and quick service
Good and quick service just as support. High quality pieces.
September 5, 2026
Unprompted review
great product and quick shipping
great product and quick shipping. exactly as advertised
September 1, 2026
Unprompted review
all in time an quality
September 5, 2026
Unprompted review
high quality jewelry
high quality jewelry, great prices! i love the simplicity.
September 1, 2026
Unprompted review
I contacted them with a concern and…
I contacted them with a concern and they are trying to solve it. The quality is great. For the shipping it’s not the best.
September 4, 2026
Unprompted review
Exactly what I wanted
My order was processed and delivered in a timely manner. The item I ordered was exactly what I expected. I’m very happy with my order.
September 4, 2026
Unprompted review
Love the Belize Pearl Chain
Really happy with the Belize Pearl Chain. It feels nice and light when you wear it, but it still looks high quality. The chain feels great on and has a really clean look without being too flashy. Shipping was also pretty fast and everything arrived exactly as expected. Definitely happy with the purchase and I’ll be checking out some of their other pieces.
September 3, 2026
Unprompted review
Good products
September 2, 2026
Unprompted review
Reply from LOST GEN CLUB
Hi Finn,
Thank you for sharing your feedback! We’re glad to hear you found the experience good overall, though we understand that the pricing may feel a little high.
We really appreciate you giving Lost Gen Club a try and taking the time to share your honest thoughts. We’re always working to make sure the quality and experience reflect the value of our pieces.
Kind regards,
Lost Gen Club Customer Support
The quality and the service were great
The quality and the service were great! love it
August 30, 2026
Unprompted review
Beautiful jewelry pieces
Beautiful jewelry pieces, quality at affordable prices. Fast deliver, and great customer service. Sop far satisfied with my purchases; only had an issue with a Jewelry Travel case zipper. Very difficult to open, it would gets get stucked, however very nice looking and helpful for traveling
September 2, 2026
Unprompted review
Reply from LOST GEN CLUB
Hi Lili,
Thank you for sharing your feedback. We’re sorry to hear that the item was shorter than you expected. We understand how frustrating it can be when the fit isn’t quite right, especially when international return shipping can be expensive.
Our product pages include the necklace measurements and detailed product information to help customers choose the right length before ordering. That said, we understand that sizing can still be difficult to judge.
We do offer returns and exchanges, and there may be other options available depending on your order. Please send us a direct message with your order number or the email address used for your purchase, and we’ll be happy to look into it and see how we can help.
We appreciate your feedback and hope we can find a suitable solution for you.
Kind regards,
Lost Gen Club Customer Support.
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