SAVA Amsterdam Reviews 

539
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 374 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently emphasize the incredible product quality and beautiful presentation, explaining that items look even better in person and arrive inside gorgeous, premium packaging. Buyers also express immense satisfaction with the customer support team, mentioning that representatives respond rapidly and offer fantastic solutions whenever unexpected problems arise. Though some customers noted that shipping and delivery times can occasionally take much longer than originally advertised. A few other people also felt that certain jewelry pieces arrived noticeably smaller than expected, leading to frustrating sizing discrepancies that required exchanges.

What people talk about most

Product

Customers had positive experiences with product quality, design, and durability. Reviewers note that the... See more

Quality

People report positive experiences with quality, highlighting that the jewelry feels solid, durable, and... See more

Delivery service

Consumers find delivery service to be ambiguous, reflecting a wide range of differing experiences. Many... See more

Customer service

Clients share positive opinions on customer service, highlighting responsive and helpful support. Many... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split in customer satisfaction.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The first thing is that everything (all four products) were exactly as advertised and as I expected: great quality, great length and great durability. Second, arrived ahead of schedule and had no prob... See more

Company replied

Rated 5 out of 5 stars

Little did I know that when I saw an ad for SAVA that I would open a world of exquisite and understated elegance in their products. I purchased a ring and a very simple square bracelet. I'm able to we... See more

Company replied

Rated 5 out of 5 stars

Everything came exactly as described. The packaging look high end and really added that extra touch, especially when gifting. Shipping took a little longer than anticipated but worth the wait!

Rated 5 out of 5 stars

I really liked the designs when I saw them online and when I received the items, they exceeded my expectations. Great quality for very fair prices, perfect modern designs. I had an issue - entirely my... See more

Company replied


Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewelry Designer
  5. Men's Clothing Store
  6. Watch Store

Written by the company

Welcome to SAVA Amsterdam. A jewelry brand founded by two brothers in the heart of Amsterdam. Inspired by the city’s style and energy, we create minimal, timeless pieces designed for every moment of the day.

Lifetime Warranty

Including accidental damage

Our Lifetime Warranty covers everything we state won't happen to your SAVA piece. Just email a photo of the item at info@sava-amsterdam.com along with your order number, and we'll process a replacement item for you. No questions asked, no judgement, no fuss.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

539 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(539)

429 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Took ages to receive the items

Took ages to receive the items
very poor providing info on the whereabouts of your orders
Unisex ring only available in one size is so small that it is useless
Also nothing special about the quality of this or the bracelet I bought
Never again thank you

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing products and customer service

This brand is amazing, and Khreen is lovely. I had an amazing experience with everything. The delivery was fast (2 weeks) and the bracelets have really good quality, I wear them all the time and they don’t tarnish even a bit. One of the stones fell out and Khreen was so kind to send a replacement bracelet with the most thoughtful and quick responses. I couldn’t recommend this brand more!

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. I don’t know if the products are valid. Package never received, after 20 days they ask you for a review of the product they say you received. You report the problem through official channels and get no response. You decide for yourself at this point!!!

August 28, 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Hello Rossano,

We’re very sorry to hear about your experience. We’ve already reached out to you directly regarding the missing package and are committed to helping resolve this as quickly as possible. Please check your email/messages from our support team so we can assist you further. Thank you for your patience.

Kind regards,
SAVA Support Team

Rated 5 out of 5 stars

SAVA is great!

They were very responsive and very helpful when my chains broke. They were always super kind and thorough with all of their responses. I really appreciate the help and kindness shown by this great company.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent value for money!

I love everything about it. From the fast processing and quick delivery to the great service. Unfortunately, with my first order, one of the bracelets was missing the clasp. I only had to send a photo, and they immediately sent me a new bracelet. It arrived quite quickly and the whole process was very straightforward.
Since I started wearing the necklace and bracelets, and I really do wear them every day, I have never had any problems with them. I wear them in the shower, while swimming in the pool, and even in the sea, and they have neither discolored nor stained my skin. The quality really speaks for itself, and the price is more than justified for it.
So, a clear recommendation from me.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

The infinity bracelet is much smaller…

The infinity bracelet is much smaller compared to the pictures. This is extremely misleading as i wouldnt have bought it otherwise!

August 27, 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Hello Dimitrios,

We’re sorry to hear that the Infinity Bracelet didn’t meet your expectations. We understand your concerns regarding its size and appreciate you sharing your feedback.

We’ve already reached out to you privately so we can look into this and find the best possible solution for you. We hope to hear back from you soon!

Kind regards,
SAVA Support Team

Rated 5 out of 5 stars

I would definitely recommend SAVA…

I would definitely recommend SAVA Amsterdam! You can shop with complete confidence. There was a small issue with my order, so I contacted them by email, and they resolved it very quickly.

I was genuinely impressed by their customer service, professional approach, speed, and the way they handled the situation. I am extremely satisfied with my purchase. SAVA Amsterdam is a reliable and trustworthy brand. I hope they continue to grow and maintain this excellent level of service.

Thank you, SAVA Amsterdam!

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, great service. Customer care is amazing and prompt to respond.worth more than it costs also by far, and I think I have recieved the most compliments wearing the clover bracelets.
I recommend 100%

August 27, 2026
Unprompted review
Rated 1 out of 5 stars

My experience is absolutely terrible

My experience is absolutely terrible. I did 200€ order. I got today and I’m shocked about the sizes. Are children sizes !!! The bracelet I’m not even able to close, even too small also for my wife. The necklace are shorter than female size . How can men use those? I sent them an email because that’s no explained how to send it back and i would love to proceed with refund. Of course support is not responding .

Edit: they responded me for return my item with this message:

Thank you for reaching out, and I'm sorry to hear that the product didn't fully meet your expectations.

To make it up to you, we have a few fantastic alternatives in mind for you:

Option 1: You can choose to keep your order, and as a gesture of appreciation, we'd like to offer you a 25% refund of the purchase price. This way, you can keep the product and benefit from a significant discount.

Option 2: As a second alternative, we'd like to offer you a gift card worth 50% of the purchase amount. With this gift card, you can explore other products in our range and enjoy additional savings on your future purchases. It's a great opportunity to try something new while retaining your original order.

We want to emphasize that choosing either of these options is not only beneficial for you but also for the environment. It helps reduce returns and contributes to sustainability.

Please take your time to consider these options, and let me know what works best for you. If you have any questions or need further assistance, feel free to reach out!

Basically we can’t also return the items

August 26, 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Hello Manuel,

We’re really sorry to hear about your experience. We completely understand how frustrating and disappointing it must have been to receive your order and find that the sizing wasn’t what you expected.

We’re glad we’ve been able to connect with you directly, and we’re doing our best to help find a solution that works for you. We’ve already reached out privately so we can properly address your concerns and assist you with the next steps.

Your feedback genuinely means a lot to us. We’re a growing brand, and we know that situations like this can be disappointing, but we truly appreciate you giving us the chance to make things right.

Thank you for your patience and understanding.

Kind regards,
SAVA Support Team

Rated 5 out of 5 stars

When I first wore for the first time, it made myself more confident and put more together.

When I first wore for the first time out in public, I felt so confident expressing myself with jewelry. Im really heavy on jewelry it just makes in outfit I wear for popped out even if it chains or even your rings. I leave the quality of it when it stand that it waterproof as someone who wash their hands frequently thats hands down thing for me I do t want to take them off and put them back on. Delivery was for even if it took long to arrive due to leave living in the Ubited States, it was worth the wait. That really all I want to say about the products I got. A really good brand with good quality jewelry.

August 20, 2026
Unprompted review
Rated 3 out of 5 stars

The necklace was a good size

The necklace was a good size, but the bracelet was too small, i won't be able to use it. when i purchase it i did not see size.

August 26, 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Hello Julio,

Thank you so much for your feedback! We’re glad to hear that you’re happy with the necklace. We’re sorry, however, that the bracelet turned out to be too small. We understand how disappointing that can be, especially when the sizing wasn’t clear at the time of purchase.

We’d be happy to look into this and see how we can assist. Please reach out to us at info@sava-amsterdam.com, and our customer care team will be happy to help.

We truly appreciate you taking the time to share your experience and hope we can make this right for you!

Kind regards,
SAVA Support Team

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