The first thing is that everything (all four products) were exactly as advertised and as I expected: great quality, great length and great durability. Second, arrived ahead of schedule and had no prob... See more
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Welcome to SAVA Amsterdam. A jewelry brand founded by two brothers in the heart of Amsterdam. Inspired by the city’s style and energy, we create minimal, timeless pieces designed for every moment of the day.
Including accidental damage
Netherlands
Asks customers to review
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Replied to 62% of negative reviews
Typically replies within 1 week
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Took ages to receive the items
very poor providing info on the whereabouts of your orders
Unisex ring only available in one size is so small that it is useless
Also nothing special about the quality of this or the bracelet I bought
Never again thank you
Brilliant service and company would recommend
Quick Delivery and it was exactly what i was looking for. Good costumer service. :)
Great website and sales. Delivery service on touch.
Accurately depicted product with good quality, hope they wont wean off during time, good price and quick delivery! Waiting for more styles and new products !
This brand is amazing, and Khreen is lovely. I had an amazing experience with everything. The delivery was fast (2 weeks) and the bracelets have really good quality, I wear them all the time and they don’t tarnish even a bit. One of the stones fell out and Khreen was so kind to send a replacement bracelet with the most thoughtful and quick responses. I couldn’t recommend this brand more!
Comfortable and really Good quality. I already posses 4 pieces and cant wait to Explorer more of Sawa.
Terrible experience. I don’t know if the products are valid. Package never received, after 20 days they ask you for a review of the product they say you received. You report the problem through official channels and get no response. You decide for yourself at this point!!!
Reply from SAVA Amsterdam
Great quality, look like presented on IG. My new favorite jewelry 🫰🏽
They were very responsive and very helpful when my chains broke. They were always super kind and thorough with all of their responses. I really appreciate the help and kindness shown by this great company.
I love everything about it. From the fast processing and quick delivery to the great service. Unfortunately, with my first order, one of the bracelets was missing the clasp. I only had to send a photo, and they immediately sent me a new bracelet. It arrived quite quickly and the whole process was very straightforward.
Since I started wearing the necklace and bracelets, and I really do wear them every day, I have never had any problems with them. I wear them in the shower, while swimming in the pool, and even in the sea, and they have neither discolored nor stained my skin. The quality really speaks for itself, and the price is more than justified for it.
So, a clear recommendation from me.
The infinity bracelet is much smaller compared to the pictures. This is extremely misleading as i wouldnt have bought it otherwise!
Reply from SAVA Amsterdam
I would definitely recommend SAVA Amsterdam! You can shop with complete confidence. There was a small issue with my order, so I contacted them by email, and they resolved it very quickly.
I was genuinely impressed by their customer service, professional approach, speed, and the way they handled the situation. I am extremely satisfied with my purchase. SAVA Amsterdam is a reliable and trustworthy brand. I hope they continue to grow and maintain this excellent level of service.
Thank you, SAVA Amsterdam!
Great product, great service. Customer care is amazing and prompt to respond.worth more than it costs also by far, and I think I have recieved the most compliments wearing the clover bracelets.
I recommend 100%
My experience is absolutely terrible. I did 200€ order. I got today and I’m shocked about the sizes. Are children sizes !!! The bracelet I’m not even able to close, even too small also for my wife. The necklace are shorter than female size . How can men use those? I sent them an email because that’s no explained how to send it back and i would love to proceed with refund. Of course support is not responding .
Edit: they responded me for return my item with this message:
Thank you for reaching out, and I'm sorry to hear that the product didn't fully meet your expectations.
To make it up to you, we have a few fantastic alternatives in mind for you:
Option 1: You can choose to keep your order, and as a gesture of appreciation, we'd like to offer you a 25% refund of the purchase price. This way, you can keep the product and benefit from a significant discount.
Option 2: As a second alternative, we'd like to offer you a gift card worth 50% of the purchase amount. With this gift card, you can explore other products in our range and enjoy additional savings on your future purchases. It's a great opportunity to try something new while retaining your original order.
We want to emphasize that choosing either of these options is not only beneficial for you but also for the environment. It helps reduce returns and contributes to sustainability.
Please take your time to consider these options, and let me know what works best for you. If you have any questions or need further assistance, feel free to reach out!
Basically we can’t also return the items
Reply from SAVA Amsterdam
When I first wore for the first time out in public, I felt so confident expressing myself with jewelry. Im really heavy on jewelry it just makes in outfit I wear for popped out even if it chains or even your rings. I leave the quality of it when it stand that it waterproof as someone who wash their hands frequently thats hands down thing for me I do t want to take them off and put them back on. Delivery was for even if it took long to arrive due to leave living in the Ubited States, it was worth the wait. That really all I want to say about the products I got. A really good brand with good quality jewelry.
The necklace was a good size, but the bracelet was too small, i won't be able to use it. when i purchase it i did not see size.
Reply from SAVA Amsterdam
The shipping was not long, the presentation of the product was very good. And it’s very beautiful
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