Authentic and beautiful HERMÉS bag purchase. Great communication, lovely boutique like packaging when received, shipped very quickly and exactly as described. Trust this seller. I have extremely high... See more
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Review summary
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Easy transaction- great price- shipped on Monday from New York and received on Wednesday to Kentucky- I picked up at Walgreens since no one would be home to sign. Pochette Metis reverse monogram was e... See more
I am rating a 5 Star without a doubt. I wish I could of scored a 10 star rating! Upon me initially purchasing to recieving my product, I was treated with respect and courtesy. When receiving my produc... See more
My first experience with MyGemma and certainly not my last. Definitely one of the best luxury resale platforms out there - fair market price for my CC urban backpack in black lambskin and silver hardw... See more
Company details
About myGemma
Written by the company
Founded in 2012, myGemma (formerly known as WP Diamonds) brings you pre-owned, expertly authenticated, sustainable luxury.
Shop designer jewelry, bags and accessories from your favorite brands: Hermès, Chanel, Louis Vuitton, Tiffany & Co., David Yurman, Gucci and much more.
Authenticity Guaranteed: Our team of in-house experts authenticate each and every piece, and every item comes with a myGemma Certificate Of Authenticity.
Affordable Luxury: A curated collection, with meaningful discounts to retail price and several, affordable payment plans.
Iconic Brands: Shop the brands you love, including rare, vintage and hard-to-find items. Whether you are looking for a Birkin 35 bag or a Cartier Juste Un Clou bracelet, myGemma is here to help.
Online Or In Person: Shop and sell online or in person. The choice is yours. We offer appointments at our NYC headquarters.
Sell In As Little as 24 Hours: Sell your luxury goods online to the experts. Sell directly, consign or trade-in, start by filling out our online form to receive your price quote.
Sustainable Luxury: myGemma promotes a truly circular economy; sell your unwanted luxury pieces and buy pre-owned. To further our commmitment to sustainability, we plant a tree and remove 10 bottles of ocean plastic for every purchase made on myGemma.com.
While myGemma is not affiliated with any of the brands available for purchase, all products are authenticated by our team of luxury experts.
Shop designer jewelry, bags and accessories from your favorite brands: Hermès, Chanel, Louis Vuitton, Tiffany & Co., David Yurman, Gucci and much more.
Authenticity Guaranteed: Our team of in-house experts authenticate each and every piece, and every item comes with a myGemma Certificate Of Authenticity.
Affordable Luxury: A curated collection, with meaningful discounts to retail price and several, affordable payment plans.
Iconic Brands: Shop the brands you love, including rare, vintage and hard-to-find items. Whether you are looking for a Birkin 35 bag or a Cartier Juste Un Clou bracelet, myGemma is here to help.
Online Or In Person: Shop and sell online or in person. The choice is yours. We offer appointments at our NYC headquarters.
Sell In As Little as 24 Hours: Sell your luxury goods online to the experts. Sell directly, consign or trade-in, start by filling out our online form to receive your price quote.
Sustainable Luxury: myGemma promotes a truly circular economy; sell your unwanted luxury pieces and buy pre-owned. To further our commmitment to sustainability, we plant a tree and remove 10 bottles of ocean plastic for every purchase made on myGemma.com.
While myGemma is not affiliated with any of the brands available for purchase, all products are authenticated by our team of luxury experts.
Shipping & Returns
Written by the company
- Free, Same Day Shipping
- We provide fully insured, trackable shipping. Orders received Saturday and Sunday will ship the following business week.
- 14 Day Return Policy
- Except final sale items.
Authenticity Guaranteed
Every item comes with a myGemma Certificate Of Authenticity.
We stand behind our authentication process and guarantee every item for its authenticity.
If a brand states that the item is not genuine, we will refund 100% of the purchase price.
Contact info
270 Madison Ave, Suite 704, 10016, New York, United States
- 646 569 3655
- contact@mygemma.com
- mygemma.com
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 48 hours
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Love Love Love my Tiffany cuff!!
Love Love Love my Tiffany cuff!!! Wear it all the time! Gorgeous! Authentic. Just as advertised & came pretty quickly :-)
May 7, 2026
Reply from myGemma
Hi Alexis,
We are sorry that you haven't received your item yet. Unfortunately, UPS tried three times to deliver, but were unable to. They should have left you a note stating this. As we require a signature upon delivery to ensure that you receive the item, they cannot simply leave it for you.
Now that we know the item has not been received, we have asked UPS to trace the package. We believe the item is now heading back to us and we can send it out again if you have a better address to ship it to. We will email you to try to re-arrange.
myGemma
It was a little skeptical about this…
It was a little skeptical about this website but the purse i got came good condition and didnt have a smell to it . Shipping was fast
August 24, 2026
Great Experience from Start to Finish
I had a really positive experience with myGemma. The entire process was smooth and straightforward, from placing my order to receiving the item. The product arrived quickly, was securely packaged, and looked just like the photos and description. Customer service was also responsive and professional when I had questions. Overall, I’m very happy with my purchase and would definitely consider buying from myGemma again.
August 4, 2026
Unprompted review
Great place to purchase jewelry
Item was as described and shipment quick. Also, customer support was very responsive and helpful. Very happy with my purchase.
August 21, 2026
Super easy transaction
Super easy transaction. Manager is super nice and proactive. Best selling platform for luxury bags
August 27, 2026
Unprompted review
Amazing experience
Amazing experience, very responsive and professional. I sold my Chanel belt and Saint Lauren. Fastest payment within 24 hours! I strongly recommend this company 👌
August 27, 2026
Everything great
Everything great, but $25 for shipping is higher than most others charge.
August 26, 2026
Reply from myGemma
Hi!
Thank you for shopping with myGemma
We are sorry you thought the shipping fee was a little high. This is not a revenue generator for us, but merely a partial offset. Shipping charges, especially for handbags can easily be in the $75-150 range. The charge is based on speed of delivery, plus the weight, dimensions and value of the package.
Your email doesn’t show up in our system, so I cannot see what you ordered to advise in greater detail.
Nevertheless, we hope you love the item and found it good value.
myGemma
Fast and extremely fair quote within 24…
Fast and extremely fair quote within 24 hours. Also fast payout! Very happy with the service.
August 18, 2026
I had an excellent experience from…
I had an excellent experience from beginning to end. The entire process was smooth, straightforward, and professional, and the communication was outstanding. I truly appreciated how responsive, helpful, and attentive they were throughout the sale of my pearl necklace. I would highly recommend them to anyone looking for a professional and trustworthy experience!
August 28, 2026
Unprompted review
Great Experiences Every Time
I’ve sold items with MyGemma several times and had a great experience every time. The communication is always great as well.
August 23, 2026
Easiest reselling process ever!
August 22, 2026
Selling my bags has been so easy
Selling my bags has been so easy. The quotation is available in a day or two, followed by a second day air label. The day they received the bags, I was issued payment. All within one week! And the quoted price was very fair as well. Hope to do business again soon!
August 21, 2026
I had an excellent experience working…
I had an excellent experience working with Emre Kocahasan at myGemma. He was professional, trustworthy, and very responsive throughout the entire process. Everything was handled quickly, the entire process took only a few days from the day I shipped my item, and I received my payment within just a few hours after he received it. Emre explained everything clearly and made the transaction simple and stress-free. I truly appreciate his outstanding customer service and highly recommend Emre and myGemma.
August 11, 2026
Unprompted review
They gave me a great price for my item…
They gave me a great price for my item and also paid out quick. The process was easy and their customer service is great .
August 19, 2026
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