I love how you put multiple pictures detailing every scratch/imperfections, so a customer can make an informed decision, not just a spontaneous one. Excellent descriptions, and fairly priced. Authenti... See more
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Review summary
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I have been doing business with Ann’s Fabulous Finds for about 20 years. They are professional and are more than happy to answer any questions you may have. I have never been disappointed with a purch... See more
Company replied
Ann’s Fabulous Finds is a true gem. They are a pleasure to work with. They are honest, have integrity, and are professional but with a personal touch. They are knowledgeable and their communication is... See more
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Splurged on a Black Birkin 30 in Togo, at a fantastic price point! Condition was much nicer than originally described. Layaway process was seamless, communication was fantastic and AFF answered all my... See more
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Company details
Written by the company
Ann's Fabulous Finds is the best source for authentic pre-owned designer handbags and jewelry. Buy, sell, & consign authentic Hermes, Chanel, Louis Vuitton.
Contact info
7 West Square Lake Rd, 48302, Bloomfield Hills, United States
- 248.251.0025
- ann@annsfabulousfinds.com
- annsfabulousfinds.com
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
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Customer support was quick to reply
Gracious customer service helped me when I was locked out from the account. Very quick replies and professional service.
September 4, 2026
Unprompted review
Made many bargains here
Made many bargains here. Always fair prices and their site makes it easy to cashout with minial amount of clicks.
September 1, 2026
Unprompted review
Friendly customer service
Their customer service really helped me with some issues I had on their website. Very friendly and understanding team.
September 4, 2026
Unprompted review
Reply from Ann's Fabulous Finds
Hi-
Thank you so much for your kind review! We are so glad our customer service team was able to help and make things a little easier. We appreciate your patience and your kind words about our team!
Best,
Miranda
My first time shopping at Ann's…
My first time shopping at Ann's Fabulous Finds was wonderful. Shipping was quick, and communication was clear. Item was exactly what was listed. I love my item that I bought and the experience I had. Will be coming back again...
August 17, 2026
Reply from Ann's Fabulous Finds
Hi-
Thank you so much for your wonderful review! We are so glad that you had such a great first experience with Ann’s Fabulous Finds and that you love your new piece. We appreciate your support and look forward to welcoming you back again soon!
Best,
Miranda
Great overall experience
Great selection of product. I purchased a new Hermes Garden Party for just a couple of hundred dollars more than what I would have paid retail. Delivery was quick and the item was very well packed. Thank you Ann’s Fabulous Finds!
August 20, 2026
Reply from Ann's Fabulous Finds
Hi Vicki -
Thank you for your wonderful 5-star review! We’re so pleased you found the perfect Hermès Garden Party with us and had a great experience. We hope you love your fabulous new find, and we appreciate you chose to shop with us.
Best,
Katie
Reply from Ann's Fabulous Finds
Hi JRF -
Thank you for taking the time to leave us a 5-star review! We’re delighted to hear you love your necklace and had such a fabulous experience with us. We appreciate your kind words and hope you enjoy your necklace.
Best,
Katie
This is THE WORST place to consign
This is THE WORST place to consign, I have had the WORST experience with them, in May I asked for all my items back and they "supposedly" did, I left for Europe for a few weeks and when I returned I was looking for items that were supposedly returned, I go back on their site and my items are their and they have them on layaway, their layaway program is only for a couple of months so they NEVER returned my items and were going to sell them and NOT pay me!!!! I sent an email in June and they told me everything was paid out and IT WAS NOT!!! this is robbery and I will take action!!!!!!!!
August 27, 2026
Unprompted review
Reply from Ann's Fabulous Finds
Hi Lila -
We’re sorry for the confusion. After receiving your concerns, we carefully reviewed the account and the specific items referenced in the screenshots. Our records, including the applicable consignment summaries and payment documentation, confirm that all unsold merchandise was returned in April and that the items referenced were sold and paid out in May. No merchandise or payment associated with these items remains outstanding.
We take the handling of merchandise entrusted to us and our consignor payment obligations seriously. The website information viewed did not reflect the completed status of these transactions, and we understand why that caused concern.
If you believe there is a different, specific item that remains unaccounted for, we are happy to review it against our records and address it directly.
Sincerely,
Katie
My item arrived in beautiful condition
My item arrived in beautiful condition! Shipping was super fast and secure. I would definitely shop with them again! Highly recommend!
August 17, 2026
Reply from Ann's Fabulous Finds
Hi Catlene -
Thank you for the wonderful 5-star review! We’re delighted to hear your item arrived quickly and safely, and that you're pleased with its condition. We appreciate your recommendation and look forward to helping you find another fabulous find soon!
Best,
Katie
Ann’s Fabulous Finds is the best!
I’ve purchased a few items from AFF in the last few years. I have been very happy with each item received. Also, everything was packaged beautifully and very fast shipping!
August 4, 2026
Reply from Ann's Fabulous Finds
Hi Emma -
Thank you for taking the time to leave us a 5-star review and for continuing to shop with us over the years! We’re delighted to hear that you’ve been happy with each of your purchases. Careful packaging and fast shipping are both important to us, and we appreciate your continued support. We look forward to your next purchase!
Best,
Katie
Know this
I love the bag I purchased. Grateful to have found it and now own it. I have to share once it arrived it wasn’t very clean. It wasn't anything too noticeable at first, but as I examined I realized I had to do an actual deep clean. I pulled dried food, hair, lint, and all sort of build up from what I imagine was from over the years. In was in the pocket and inbetween the lining inside. There were also dried food smeared on the leather inside the pocket. It was gross. For the price I spent on it I was expecting a level of professional cleaning had been done. Because I wanted to keep the bag I was willing to do the work to clean it, but otherwise I would have passed had I known this. I only share this to inform others buyers that if you find something you like just know you might have to put in some elbow grease to get it into presentable condition. Otherwise, overall I had a pleasant purchasing experience hence why I gave it four stars rather than two.
July 28, 2026
Reply from Ann's Fabulous Finds
Hi there -
Thank you for sharing your experience, and we’re so glad to hear that you love your bag and were otherwise pleased with your purchase. We’re sorry the interior required more cleaning than you expected.
As a consignment shop, our pieces come to us in varying pre-owned conditions. While we perform some surface-level cleaning when appropriate, we do not professionally deep clean or restore our items, as we want to preserve their original condition and materials. We carefully inspect each piece and do our best to note signs of wear and condition issues in our listings so buyers have an accurate understanding of what to expect.
We strive to provide a five-star experience, so we appreciate your feedback and will certainly keep it in mind as we continue to improve. Most importantly, we’re happy this special bag found its way to you, and we hope you enjoy it for many years to come.
Best,
Katie
Great selection and when things don’t…
Great selection and when things don’t work out, very streamlined and fair return policy.
July 26, 2026
Reply from Ann's Fabulous Finds
Hi Sandra -
Thank you for your kind words! We're glad you enjoyed our selection and that our return process was smooth and fair when the item wasn't the right fit. We work hard to make every purchase feel as risk-free as possible.
We always strive to deliver a 5-star experience, so if there's anything we could have done to make it even better, we'd love to hear your feedback. We hope to help you find the perfect piece next time. Thank you again for shopping with us.
Best,
Katie
Reply from Ann's Fabulous Finds
Hi Mary-Anne -
Thank you for your 5-star review and for your kind compliment about our customer service. We hope you shop with us again soon.
Best,
Katie
Super responsive and my new bag is…
Super responsive and my new bag is beautiful. Thank you!
July 8, 2026
Reply from Ann's Fabulous Finds
Hi there -
Thank you for your kind words and 5-star review! We're happy to hear you had a great experience and that you're loving your new bag. It was our pleasure to help, and we appreciate you taking the time to share your feedback.
Best,
Katie
Reply from Ann's Fabulous Finds
Hi-
Thank you so much for your wonderful review! We are so happy to hear you had an excellent experience with us.
We look forward to helping you find your next fabulous piece and can't wait to serve you again!
Best,
Miranda
This is a 1st class company
This is a 1st class company. I called to verify they were an actual working business. I was greeted on the phone by a wonderful representative of AFF who reassured me. This bag was shipped to me quickly by FED EX and had an attached Thank You note. Superior quality bag. Thank you for the great effort. 5 BIG STARS!!!
June 30, 2026
Reply from Ann's Fabulous Finds
Hi Vicki -
Thank you for your amazing 5-star review! We're delighted you took the time to call us, and glad our team could provide the reassurance you were looking for. It means a lot to hear that you were happy with your bag, the shipping experience, and the little touches along the way. We appreciate your support and look forward to your next visit!
Best,
Katie
Ann's is a delight
Ann's is a delight. Her bags are well-curated, beautiful and always better than described. Her customer service is also unmatched. I will never buy bags on the secondary market from anyone else --
July 1, 2026
Reply from Ann's Fabulous Finds
Hi Lauren -
Thank you for your incredibly kind words and 5-star review! We are honored to have earned your trust. Knowing that you appreciate both our shop and our commitment to exceptional customer service means so much. We look forward to assisting on your next visit!
Best,
Katie
Great seller
Great seller. Totally trustworthy and the piece I got was beyond my expectations
June 29, 2026
Reply from Ann's Fabulous Finds
Hi-
Thank you so much for your wonderful review! We are so happy to hear that you had a great experience and that your piece exceeded your expectations.
We hope you enjoy your new piece for years to come, and we look forward to helping you find your next fabulous find!
Best,
Miranda
I love my purchase it is now my new…
I love my purchase it is now my new favorite bag to carry..
June 18, 2026
Reply from Ann's Fabulous Finds
Hi there -
Thank you for your 5-star review! We are delighted that you are loving your bag and that it's your new favorite!
Best,
Katie
LOVE the layaway option
LOVE the layaway option. Was able to get my dream piece on my time!
June 17, 2026
Reply from Ann's Fabulous Finds
Hi Selena -
Thank you for your 5-star review! We're delighted to hear that our layaway program made it easier for you to purchase something you loved. We hope you're enjoying your new treasure, and we look forward to your next purchase.
Best,
Katie
Reply from Ann's Fabulous Finds
Hi Tisa-
Thank you so much for your wonderful review! We are so happy to hear that you love your shiny Marine Bleu Constance.
We are so glad you had a great experience with our service. We look forward to helping you find your next fabulous piece!
Best,
Miranda
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