Nothing wrong with the packaging or delivery but the shower head is heavy and pulled the hanging rack away from the wall …. The operation of the unit was ok but some of the holes were not straight and... See more
Company replied
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Review summary
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Reviews shaping this summary
Not very happy at all I ordered a fruit 🍇 washer and recieved and bucket washer machine how on earth can you get that so wrong ! The bow was crumpled and was left on doorstep I may not have been in... See more
Company replied
The watch has an attractive appearance, but the watch face has sharp edges and the metal watch band also has cheap, sharp edges with a poor finish. However, the watch is easy to navigate and quite imp... See more
I ordered 2x packs of buy 2 get one free on floor paint. Only 4 tubs turned up, they are 5kg tubs not 20kg tubs as advertised and they took forever to arrive, currently waiting on a reply for a re... See more
Company replied
2.0
Poor
102 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Scam company
Scam company. My Dad ordered some drill bits which did arrive but were nothing like what was advertised.
I would recommend anyone not to order.
July 23, 2026
Unprompted review
Stay away from them I ordered 2 buckets…
Stay away from them I ordered 2 buckets of patio grout and received 2 small packets 100g each and some leak repair compound that I never asked for and took ages to reply.
July 22, 2026
Unprompted review
Received glasses today and they are…
Received glasses today and they are nothing like described. Cannot see anything at all close up or far away and they don’t adjust as stated. Do not buy from them total waste of time and money think they scam site
July 23, 2026
Unprompted review
100% good service and
100% good service and. reply was so fast refund was safe and easy customer communication services was excellent all the way thank you
July 16, 2026
Unprompted review
No product jas arrived and poor…
No product has arrived and poor responce from company. Another Chinese scam?
July 20, 2026
Unprompted review
Reply from Londonnk
Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@londonnk.com. Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.
Scam, avoid!
A shocking, scam web store. Typical Chinese manufacturer which falsely advertises products on a Temu/AliExpress style website. Nothing you purchase matches the product shown. Their customer service stops replying and you have to reverse the charge with your bank account if you want any chance of a refund.
July 20, 2026
Unprompted review
Reply from Londonnk
Dear Customer, thank you very much for taking the time to share your feedback.
We are truly sorry that the product quality and material were nothing like what you expected and left you feeling completely dissatisfied. We understand how disappointing it is to receive a product that falls so far short of what was shown, and this is not the level of quality we want to deliver.
Please send your order details to our customer service email address: service@londonnk.com. Our professional customer service team will provide you with the best solution within 24 hours.
From payment to delivery was about 4…
From payment to delivery was about 4 weeks for a couple of pairs of glasses which don't do as stated. Seriously, 4 weeks for an off the shelf product.
Not bothered sending back or asking for refund as viewing the reviews here it appears that it will be of no use.
Hindsight is wonderful, but should have checked on here before buying from this lot.
If you have a wealth of patience and aren't really that bothered about spaffing your hard earned cash on boot sale worthy tat, this is the online store for you. Enjoy.
July 17, 2026
Unprompted review
Reply from Londonnk
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@londonnk.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Garden Sprinkler
You have sent me an item that is nothing like the picture of the item, the alternative is a cheap piece of poorly made plastic.
July 16, 2026
Unprompted review
Reply from Londonnk
Dear Customer, Thanks for letting us know about your experience. We’re sorry the product didn’t match what was shown. Our support team is ready to help, so please email them at service@londonnk.com with your order details. We’ll get this sorted out for you.
Ordered patches for pain although they…
Ordered patches for pain although they smell nice they do absolutely nothing at all.
Do not warm the area and also do not stick very good at all.
Also these took weeks to arrive so will not be buying anything else from this company as all cheap tat not worth the money at all.
July 16, 2026
Unprompted review
Reply from Londonnk
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your product did not meet your expectations and fully understand the inconvenience this may have caused. Please send your order details and a brief description of the problem to our customer service email: service@londonnk.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to resolve your issue; thank you very much.
Rubbish
Said they had tried to deliver on 16th
july. I was in all day so it was an obvious lie. In addition we have letter boxes in the hall way where the item could have been left. Have emailed them but had no reply which I see is common.
Don't buy from this firm
July 16, 2026
Unprompted review
Reply from Londonnk
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@londonnk.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
There is zero communication or ways to…
There is zero communication or ways to contact the " company"I feel like this is fraud. I am going to contact my bank.
Don't order from them
July 13, 2026
Unprompted review
Reply from Londonnk
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@londonnk.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
The fact that it’s consistent is not a good thing!
The problems with the delivery of orders are . The communication is terrible. The AI is terrible. It all happens far too frequently now to be seen as a one off the mistake. The orders take far too long to be delivered and whichever courier service you choose to deliver are terrible. They deliver to the wrong place. It’s happened to me on a couple of occasions now. You then send an email confirming delivery (although it’s late) and provide a photo of proof. The photo is of absolutely no help, as it shows the item and the floor. It doesn’t show the building, so where is this floor? The courier made exactly the same mistake as last time, so I had to find it myself. Secondly, the item delivered, didn’t work? I’m looking for an alternative Line supplier. Because I’ve given you more than enough chances to provide a decent service but you fail and the support is diabolical you’ll see that I’ve used the word terrible and number of times and that is because your service is terrible.
July 16, 2026
Unprompted review
Reply from Londonnk
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@londonnk.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Do not use this company what they…
Do not use this company what they advertise is false. Waste of time . Delivery took long. Item is nothing like what was ordered. Do reply to emails.
July 15, 2026
Unprompted review
Reply from Londonnk
Dear Customer, Thanks for letting us know about your experience. We’re sorry the product didn’t match what was shown. Our support team is ready to help, so please email them at service@londonnk.comwith your order details. We’ll get this sorted out for you.
Pure crap reading glasses I wouldn't…
Pure crap reading glasses I wouldn't pay €2 for in a discount store. Nothing like what's advertised. Never again
July 14, 2026
Unprompted review
Reply from Londonnk
Dear Customer, thank you for bringing this to our attention. We’re sorry the product didn’t meet your expectations, and we understand how frustrating that can be. Please send your details to our support team at service@londonnk.com. We’ll review your case with care and help you find a solution.
Item missing from order
Put in one order - I ordered 4 items and only 3 arrived. I emailed numerous times and first was replied to stating the delivery had arrived - obviously it had but one item missing so then they just stopped bothering replying to my emails and no offer of a replacement or a refund - extremely disappointing!
July 2, 2026
Unprompted review
Reply from Londonnk
Dear Customer,
Thank you very much for taking the time to provide your feedback. We sincerely apologize for the missing items in your order and for the trouble and inconvenience this has caused you.
We accept full responsibility for this error and the poor service experience. Please send your order details and relevant information to our customer service email at service@londonnk.com. Our dedicated customer service team will prioritize your case and provide a clear, effective solution within 24 hours.
We hope for the opportunity to make amends and regain your trust. Thank you for your patience and understanding.
Ordered some tattoo revitalising spray
Ordered some tattoo revitalising spray. What a waste of money. Tried to get my money back on 30 day guarantee. Cannot get in contact with them. Don't waste your money on this company
Asked me to changed my review. But have done nothing to solve the problem. Email says contact us by phone or email. Yet don't provide either
Rip off merchants
July 1, 2026
Unprompted review
Reply from Londonnk
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@londonnk.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
Bought glasses
Bought glasses, do not do what they report to do. There just glorified reading glasses.
July 4, 2026
Unprompted review
Reply from Londonnk
Dear Customer, we deeply regret your feedback. We sincerely apologise that the product did not match its description and for the disappointment this has caused you.
Please send your order details and photographs of the product to service@londonnk.com. We have assigned a dedicated member of staff to deal with this matter urgently and will contact you within 24 hours to resolve the issue of your return or exchange.
Your satisfaction is of the utmost importance to us. We value your trust and will strive to improve our processes to prevent such situations from occurring again. Thank you for your understanding, and for giving us the opportunity to rectify this error.
Same story every time I email them…
Same story every time I email them another 7 to 10 days just want refund company is a scam why hasn’t this company being looked into
June 25, 2026
Unprompted review
Reply from Londonnk
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@londonnk.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
The glasses I ordered weren't what the…
The glasses I ordered weren't what the advert said, There was no adjustment just close up. They were meant to adjust automatically but they didn't. Absolute rubbish
June 10, 2026
Unprompted review
Reply from Londonnk
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@londonnk.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
Ridiculous delivery time (still…
Ridiculous delivery time (still supposedly in China after many weeks). Useless customer service, take a week to reply, then say to wait another week, i told to wait yet another week, then just that they already told me to keep waiting ! I nolonger trust it will even turn up....
May 31, 2026
Unprompted review
Reply from Londonnk
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@londonnk.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
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