The fabric is amazing. 2 washcloths had defects but they are being replaced. I wish your bath towels were larger, like 58-60 inches. I ended up buying bath sheets but they’re actually too large to... See more
Company replied
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Created with AI, based on recent reviews
Our mission is to bring the feeling of a five-star hotel into everyday life, through elevated home essentials made for comfort, calm, and lasting quality.
Netherlands
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Replied to 100% of negative reviews
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Looking at the reviews I was sold and the experience in purchasing easy
The site was user friendly. I enjoy being able to buy quailty merchandise on sale.
The last minute discount sold me.
Text me with more offers .
Videos and website photos and description
Please don't waste your money!!!! You can buy much better towels at your local Winners, Homesense or Marshalls for 1/4 the price. 5 star hotel quality is a joke! Maybe a 1 star hotel!!! I feel I got ripped off on another hyped up online purchase. Save your money and don't buy these towels as I did......
⭐ 1-Star Review
Very disappointing quality — not worth the money
The towels do not live up to the online hype. I washed the bath towel once, following the care instructions, and the thread started coming apart as shown in the photo.
I also ordered the bath rugs, and unfortunately, I found their quality extremely disappointing, especially considering the price. The products simply don't match the premium quality being advertised.
Based on my experience, I would not recommend Onuia. Consumers should think twice before spending their money here.
Photo attached showing the towel coming apart after just one wash.
I was happy with the prompt service and easy access to products and colors Thank you for making it easy to shop
Found this ad to be very informational about the quality and durability of this product. Looking forward to seeing how they hold up in reality.
The best towels we have had in a long time. They are soft and absorb well and seem to dry in no time
You asked me about the experience🤷♂️🤷♂️. Ordering on-line for your product has been satisfactory. What else is there to discuss? If it gets here on time and is a good product I will give you feedback. Right now nothing great or bad.
Easy to navigate the website and great promotional offers on the special brand. I can’t wait to have it in my bathrooms. Thank you!
I have not received my items yet . So there’s not a whole lot to say yet.
Best regards,
Dorothy
The whole shopping experience went very well. Looking forward to future purchases. Thank you
I just wish you offered heavyweight in the burgundy color. I bought it in green. I also wanted to check out on a payment plan but I didn’t see where I could have that choice.
These towels were advertised as luxury towels. What 5 Star Hotels use. I bought. It took about 2 weeks to finally get. They arrived in shrink wrap. I knew immediately after opening that I had been scammed. I read the instructions on how to wash and dry them, but I could tell by the light weight of the towels that there was no way they would plump up and I was right. I am so disappointed. What surprises me is the people who rate them so high. I’ve lost confidence in these reviews when this was clearly a scam supported by high customer review ratings. My advice is to stick to going to a brick and mortar and feel the product for yourself or order through Amazon where you can easily return if you’re dissatisfied.
Reply from Onuia
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