Fubo Reviews 

They claim 10 streaming devices on your home network and up to 3 streaming devices on the go outside your home network. This is not true, they don’t allow you to stream outside your home while streaming inside your home and the “on the go” must also be in the same location because you are only allowed to stream from a single location. 100% false advertisement!!! They will take your money right once you want service but when you ask for a refund, that takes 10-12 business days.

YouTube TV allows for up to 3 separate locations while streaming.

After almost a week of not having my issue/problem being resolved by various Fubo customer service agents I finally requested to talk to a higher authority to listen and attend to my issue. I landed talking to KATE a Supervisor at the Fubo Escalation Team. She very efficiently and professionally resolved my issue within a few minutes. What an amazing and satisfying experience from such professional Supervisors like KATE!!!!!!

This is the third time this has occurred. I have a large Fubo package, I travel a lot in th USA. I use Fubo when traveling. At home and at my cabin the most. Note: I use Starlink at home, great service. Often, when traveling I watch my hometown news to stay up to date. What happens is the channels in my local market are replaced by channels in a market that is 9 hours (580 m) away because that is where Starlink hits the ground. When I started with Fubo it worked, then it changed, I called and it was fixed while I waited, currently it can't be fixed by me. the next time a few months later, it happened again, and again the fix worked as before, this time there is another change in Fubo. Lately Fubo has a hard time loading, sometimes it evan locks up. While I am sports nut, they are overloading their own advertisements and sports channels. Now for another change, the service issue. When you call customer service, you get AI AMI. In order to validate you she requires the last 6 numbers of your payment CC and later she will ask for the first 4 digits of that same CC, oh I forgot zip code. Now after trying to explain to AI AMI she then proceeds to tell me how and where to go to fix my problem, except, that was not my problem. You then explain it again, give the same information again, until finally she says she is unable to solve my problem and transfers me to a live person. I go through it all again including the verification process with a live person, 31 minutes into this call, he is unable as well. He then tells me that He will send an email to me with a form that I must fill out decribing my problem again. Admittedly I got relatively fast response to my call but that does not solve the problem. For me the problem is not new but the change in Fubo Customer Service is absolutely frustrating! I will begin shopping for a new service.

Very clear instructions about signing up.

have been using FUBO for quite some time , always very good feed and choices , needed to make some changes to my subscription , great help and info from tech help

i did a 5 day free subscription, I cancelled it before on my TV and turns out it never cancelled because apparently i had to cancel through my phone/account. I paid the full amount after that and did not even use the service after the 5 day mark, i want this refunded, i do not want to file a dispute with my bank for an unauthorized charge as its a last resort, thank you

Garbage,literally advertised a particular game.i signed up for this game,and BAM......fubo isn't even airing that game,already canceled

**Too Expensive for Returning Customers**

Fubo TV is simply too expensive, especially for customers who mainly subscribe to watch Premier League soccer. The pricing is difficult to justify when there are limited options for people who only want the service for the EPL season.

What is even more disappointing is that **returning customers are not eligible for many of the promotional offers available to new customers**. This makes loyal customers feel like they are being penalized for having subscribed before.

Fubo should offer reasonable promotions to returning customers as well. Loyalty should be rewarded, not punished. If the price remains this high and promotions are restricted to new subscribers, I will seriously consider other options.

We signed up for the 5 day trial and for multiple days it would just buffer. We wanted to sign up for the nfl network and were unable to watch main game days. Our other streaming apps worked fine so decided it was not worth it to continue based on buffering experience

Fubo lost access to all NBC affiliates some time ago. At that time, they lowered the price as compensation. They now have a new agreement with NBC, but we still do not have the local NBC channel in our lineup. We are now being charged full price again without being able to watch NBC. Total ripoff.

Saw that I can watch the preseason NFL game on Fubo but once it was time for the game to start I wasn’t able to watch it, the only way I could watch it is if I upgraded for another $20 a month and it was only in Spanish so I might as well just get cable, it will be cheaper then Fubo

Only gave 1 star cause I got a refund

ETA: I cancelled on August 12 - on their system it says my subscription is valid until August 13. I had email confirmation from them that subscription would be renewed August 14. Subscribe to DAZN not these crooks.

Zero stars.

Do not give this company your money.

They renewed my subscription a day early automatically. Did not apply a credit that they promised would apply upon renewal. Then when I went to cancel was offered a $85 retention but that wouldn’t apply because they renewed my account early.
A reputable company would be able to easily settle this. Apparently that is not Fubo.
Use DAZN.

This service is not great. I bought the “Sports” package as I’m a World Cup and NFL fan. The soccer was good but whenever you go to fast forward or reverse it would buffer forever and the screen would go black making it impossible to know where in the action you would stop. And NFL network blocked the Buccaneers game as I live in the area but the sports package doesn’t offer Channel 8 which means no game for me tonight.

Edit: Updated to 3 stars as I looked at their reply and it was thoughtful/quick. I understand they are trying to run a business. I also saw that they gave me a promo last month of only $26 to continue to try the service. And lastly, I understand in market games have rules which Fubo has no control over. Just wish they would include local channels on their Sports lineup if games are moved to them.

Very useful to me for European sports.
I hope to join you soon. Tadeusz Bzowski.

I have had Fubo tv for nearly 9 years now. And it has been nothing short of excellent. I am 70 years old, and 20 years ago when I had Xfinity, and other cable carriers, and all of them were horrible. I remember every year the cost would skyrocket, not with Fubotv. As a senior citizen, I thank you Fubotv for being an honest and reliable company. A++++++++++++

Exceptional service, will definitely use again in the future.

I wanted to upgrade my subscription but was not permitted to use the retention bonus being offered on my account to the higher tier subscription. Seems like if there is a credit offered on my account, I should be able to use it for any of my subscriptions.

Mostly the service has been good until lately. I used to get 4 full days of the PGA tournaments with my subscription. Now they have made a deal with ESPN for the first 2 days for which I now have to pay for also and the coverage is awful. So for what other sports are they going to do the same? I thought i was paying for full coverage when I chose their platform. No longer happy as I was.

ABSOLUTELY the WORST customer service I've EVER experienced. Nearly impossible to get a live body and absolutely REFUSE to correct THEIR OWN error or to refund the mistaken charge. There are other services available elsewhere!

Since Trust Pilot asks for details , then fails to provide a way to document issues, I will provide them here.
Really a simple request and a very simple solution is available.
In attempting to activate and setup a new account with FUBO, some channels were not initially available even though the service was actually turned on. In trying to receive the full subscribed menu, the online site did NOT show the account as active. With immediate desire for s specific event I elected to submit payment AGAIN (With hopes of resolving billing later).In the process, the Spanish version was inadvertently turned on. I now have ALL CHANNELS as originally requested, BUT they are now received ONLY in SPANISH. Endless hours wasted battling a totally disastrous Ai "customer service rep" resulted in endlessly repeated verbiage indicating that changes can ONLY be made at the end of the cycle (but the add on was immediate) and that NO REFUND is available. Now I must endure a whole month of foreign language programming and NOT receive a whole $4.99 refund , even though nitb was requested within minutes of the error.
A LIVE VOICE in customer service could have resulted in a happy customer.

I been paying for my mom to be able to watch the mariner’s game and now all of sudden she can’t… so if ah can’t watch it I’m going to cancel this app..