Hulu Reviews 

3,288
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 453 reviews, most reviewers were let down by their experience overall. Customers frequently complained that the streaming application constantly crashes, buffers, and suffers from poor technical performance during playback. Consumers also expressed extreme frustration over rapidly rising subscription prices, unexpected billing charges, and an overwhelming amount of disruptive commercials that ruin viewing. Some reviewers were happy with the good variety of shows and available programs offered on the platform, noting these favorite series are the main reason they keep their accounts active. A few other people also mentioned that despite the technical flaws, they still enjoy watching specific favorite programs when the service manages to work properly.

What people talk about most

Service

Reviewers express strong dissatisfaction and frustration regarding the service, describing it as the worst... See more

User experience

Consumers find user experience to be negative, frequently highlighting persistent technical flaws such as... See more

Application

Reviewers highlight negative aspects of app, frequently citing severe technical issues and constant crashing.... See more

Price

Users describe negative interactions with price, noting that monthly fees have increased significantly while... See more

Subscription

Clients share negative opinions on subscription, highlighting rising costs, unexpected charges, and excessive... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Hulu owes me a refund of $90.87. Hulu refuses to resolve this matter. Despite my numerous attempts to resolve the matter ( including contacting their legal department), I have still not received my... See more

Rated 1 out of 5 stars

Too many buffers, constantly going to we’ve encountered a problem. But worse than the constant ads is the constant ads in Spanish. We live in an English speaking country so if I have to watch commerci... See more

Rated 1 out of 5 stars

So I can watch an episode of anything on Netflix and get maybe one commercial in it. I watch one hour show on Hulu and I have so far seen seven commercials that's been a minute and a half long. And no... See more

Rated 1 out of 5 stars

Hulu, as a streaming service, is absolute garbage. I'm lucky because my phone company pays for it on my behalf, but it's essentially unwatchable and, no, it's not my internet. I have 1 gig per second... See more


Company details

  1. TV store
  2. Electronics Store
  3. Movie Rental Store
  4. Movie Streaming Service

Information provided by various external sources

Hulu.com is a free online video service that offers hit TV shows including Family Guy, 30 Rock, and the Daily Show with Jon Stewart, etc. Our extensive library also includes blockbuster movies like In the Line of Fire. Start watching now. No registration or downloads required.


Contact info

1.2

Bad

TrustScore 1 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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1.2

All reviews

(3,288)

390 reviews in the last 12 months

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Rated 2 out of 5 stars

Always loading

Always loading, or buffering at the most crucial times in games, or shows, and it's getting worse, especially with the same commercials over and over. I don't want to see some drug companies advertising for something that doesn't help sales at all in any way. That's a doctors job to decide, not some ridiculous commercial to make people think they can self diagnose their self. It reminds me of trying to sign on to the internet and watch a video back in the late 90's and early 2000's. They might want to update their data capacity and production rate along with the 100's of data centers going up nation wide, instead of minimal production facilities to capitalize on a market that they are now falling way behind on. JS

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

Censored!!?

Censored shows. Very frustrating. Im a paying customer and grown. If I didn’t want to see certain things I would fast forward. A lot of shows is censored.

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

Hulu = commercials

Hulu = commercials

What a joke, $80+ per month to watch commercials...will be canceling...not paying yet more to be commercial free when it's already overpriced!!!

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give 0star I would.

If I could give 0star I would.
The worst company I have ever subscribed to so please do not make the same mistake.
Hulu stole over $107 from me, all from a past subscription that I cancelled but still kept getting charged for over 9months at a cost of $11.99 per month.
I called multiple times to complain but customer service was so bad and kept hanging up on me.
I just had my final call that has never made me so frustrated. I spoke with Vincent and all he says in “sorry” and “ I understand”——- like be for real and solve the issue here.
Once I expressed how I feel and my dissatisfaction with Hulu’s services he said he could offer a refund of $11.99 —- like be for real.
Furthermore I expressed that is not fair that they steal money from customers.
Vincent hung up on me in the middle of everything.
So dishonest and unprofessional.

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

Not user friendly

If i pause hulu, it forgets what I'm watching. I find "continue watching" sometimes, and it forgets who I am. Then the screen flashes several things and plays the wrong show, and the wrong episode of the show i had been watching before.
When I rewatch a series, it plays the last 5 minutes of every episode I watched completely, and I have to rewind each episode, even after removing it from my watched list.
Software is just so artful!

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute Greed | Unwatchable Experience

I used to love Hulu, but it has officially become completely unwatchable. The sheer volume of advertisements is ridiculous. You get hit with a two-minute ad block before a show even starts, another set right after the intro, and then constant interruptions every five to seven minutes. You end up spending almost as much time watching ads as you do actual content. To make matters worse, the ads play at double the volume of the show, blowing your speakers out of nowhere. 

It’s blatantly clear that Hulu does not care about customer experience anymore. They keep jacking up monthly subscription prices while aggressively cramming more ads into the base tiers, all to force paying users into upgrading to the more expensive "No Ads" plan. 

Paying a monthly fee just to be treated like a captive audience for endless corporate commercials is an insult. Save your money. This platform puts profits over people every single time. Canceled my subscription.

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

Why so many ads?

Why so many ads? I literally might as well watch cable TV. Why pay for a subscription that is going to play ads every 3 minutes. Dare I say that cable TV may play less ads! RIDICULOUS!!!

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

I’m so glad to see that there are others…

I’m so glad to see that there are other others who only rate at one star or less. I’ve been trying to find an alternative and it’s very frustrating. For the amount you pay, the service should be a lot better. Buffering is one complaint, I have to sign in from the beginning almost every day. It cuts out and then I have to go in and redo and usually miss a home run or a touchdown or the final answer. Thought I’d go to DIRECTV haven’t tried it since the dish days, but they don’t do local in my area. It’s a fair sized. city. I don’t know why. Sling also does not do local.. so I’m stuck with YouTube, Hulu, Xfinity. I was very glad to get rid of Xfinity so I don’t really wanna go back there. YouTube is a Google company and I hate Google. If only I could stop watching TV. I love baseball and football and Jeopardy.

August 30, 2026
Unprompted review
Rated 1 out of 5 stars

It doesn't work

There's hardly anything good to watch and you cant even watch the few good ones cause the damn service barley works! It skips episodes and will make you sit through 5 mins of ads just do fkg crash!!

August 21, 2026
Unprompted review
Rated 1 out of 5 stars

Hulu needs to either up their game or close down

I haven't had Hulu for years. I had just watched the first two seasons of a show on Netflix but they didn't have the 3rd season which was only on Hulu. I decided to try Hulu again. I paid for the subscription without ads. First, it was a real hassle trying to sign up for it because it kept sending me to Disney which I absolutely did not want, and then it was even more of a hassle trying to get into it on my Apple TV. I literally had to put my email and long password in with the remote because they didn't have any other way to activate it. Then, I start watching the show and the sound is terrible. I have a really nice sound system and it was like listening to TV speakers. There is no way to fix the sound. Also, on Hulu, they changed the names of the characters in the show so I didn't know what was what. I don't even know what would possess them to do that. The translation CC often has words on the screen underneath it so it's hard to read. And...after all of that, even though I paid for no ads, they go to a black screen off and on like they would if they were going to an ad. It happens in the oddest places. That never happened in Season 1 and 2 on Netflix. I cancelled Hulu right away. I'll watch my season 3 show but after that I'm done with it. It costs almost as much as Netflix but the service is nowhere near as good.

August 25, 2026
Unprompted review
Rated 1 out of 5 stars

Crap application

Crap application. Can’t attempt to watch a movie with out it freezing. Especially during those nuisance ads.
I have only gotten thru 1 hr of a 2 hr movie in 2 weeks.

August 22, 2026
Unprompted review
Rated 1 out of 5 stars

HULU no adds does not exist it is a scam

There is no such thing as Hulu with no adds. I just spent over 45 minutes on the phone with them trying to find anything without adds. Turns out we found a film produced by hulu with no adds but that is as far as it goes. If it was not made by Hulu it will have adds. This is Unbelievably malicious. Talk about false advertising.

August 23, 2026
Unprompted review
Rated 1 out of 5 stars

There is no customer support

Wow. 1-star rated! I can see my complaint will be taken seriously. I have Hulu included in my T-Mobile plan, so it's basic. I managed to get it set up on my television which is great. It's not on my phone, and today I tried to watch something on my laptop, but when I start to log in, I wind up on the subscription page and they want my money even though I already have an open account.

So, I tried to run it through the chat. The virtual assistant couldn't help but said they'd connect me with a live agent. But I had to log in first! The joke is that I'd already selected "Trouble logging in" on the drop down. After a couple of rounds of "Who's on first" with the Artificially Inept agent, it told me to go to the "Contact Us" at the top of the page. The "Contact Us" does not exist anywhere. I asked google for a phone an email for support. There isn't one. There is a phone. I tried it. There is a wait message then no message that you are on hold and then it just clicked off after a few minutes.

So I guess that T-Mobile's free Hulu means you get Hulu on one device if you're lucky????

Would be nice if someone would confirm that for me.

This makes me so eager to sign up for a bundle!.. Not.

August 19, 2026
Unprompted review
Rated 1 out of 5 stars

Hulu live - a case study in profits over product

I pay for the live tv package, which runs about 100 a month. This price is INSANE considering I still have to watch ads(LOTS of ads). Also there are the UI issues.This company has seemingly done nothing to improve the experience considering the amount of bugs. Today I paused a movie, then tried to resume. It just got caught in a loop loading, and since, shockingly, there isn’t an option to start a movie from the beginning this left me stuck until the token expired(presumably). No idea if this helps anyone else, but look to Hulu for a company that genuinely doesn’t care. Prices and ad time go up, value goes down.

February 13, 2026
Unprompted review

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