Staff members with a keen sense of fashion and style can significantly boost shop floor sales. I experienced this firsthand during my second shopping trip on Wednesday, 26 August 2026. My first trip h... See more
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Review summary
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Reviews shaping this summary
The FatFace staff are helpful kind and efficient at the Haywards Heath Shop. Especially when trying to find what suits and looking for alternatives. They are lovely at looking to see if something is i... See more
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Absolutely love our local high street store! The team are always cheerful, friendly and helpful! Great range of unusual clothes which fit well and make me feel special! Always get lots of complim... See more
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The quality of the products , and the design and style are my favourite .Comfortable wearing everyday or wearing fir occasions .Ot is not too expensive compare to the materials are used but for me as... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
United Kingdom
- 0333 777 8053
- fatface.com
4.5
Excellent
116K reviews
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Always a smooth experience collecting…
Always a smooth experience collecting my orders from next in highcross, Leicester. Very efficient and friendly service. Thanks.
August 29, 2026
Very friendly shop
I ordered a dress online and picked it up at the Lymington shop. Decided to take it home and try it on. Unfortunately even though it was a size 8 petite it was far too wide and would have made a good maternity dress! I did like the dark green colour and style of the dress with the velvet skirt and knitted top, so I was disappointed with the sizing.
The staff in the shop are very friendly and the return was very easy.
September 2, 2026
Style value and great sales
September 5, 2026
Excellent customer service and help…
Excellent customer service and help whilst trying to shop with our 2 labs.
September 6, 2026
Unprompted review
Comfy well fitting and pretty fabric
The shorts are wonderful, gorgeous pattern, I also have the dress in this pattern fabric. So comfy to wear, hang well, good to have the pockets. In the sale too which makes it even better. Excellent quality as expected from Fat Face.
September 2, 2026
Very nice jacket but very big
Very nice jacket but will have to return as its huge. I should have read the reviews before I ordered .Delivered far later than promised but I'm certain that was EVRI s fault. shame as I brought it with extra off and now to reorder although it's still in the sale it will cost more
September 5, 2026
Two years ago I bought a pair of boots…
Two years ago I bought a pair of boots on sale ( £40) from Fatface. In these two years I did not get much chance it wear them. This summer when I went on an holiday to Iceland , I made a full use of them. I wore them in the springs, waterfalls, glaciers, craters everywhere. Those are very stylist, very well made and extremely comfortable , waterproof too. Even after walking very long , I did have any pain in my feet/ legs which I generally get after a long walk . I am so happy that I bought them . Thanks Fatface for your excellent products .
July 30, 2026
Unprompted review
A lovely dress
A lovely dress. A generous fit which makes it very comfortable. Fab colour and the embroidery adds a special touch. Very pleased.
September 5, 2026
Poor Outcome
Your original message when I placed the order was that delivery would be on Friday 28th August. Which would have been very prompt. Your update on 27th said there would be a delay and my order should arrive within five days. No further update has been received and this is now your second request for a review. That is not a sign of a joined up approach let alone good customer service. If the order isn't fulfilled in the next couple of days it will defeat the purpose as the goods were really required by Friday 4th September
September 2, 2026
Great service
Great service, very friendly and helpful colleagues in the Chelmsford store, made the shopping experience a pleasure.
August 27, 2026
Great quality and VFM
Great quality, colours and value for money. Also quick delivery. I am a big fan.
September 4, 2026
I separately ordered a pair of printed…
I separately ordered a pair of printed jeans and linen shirt from the sale and both arrived together which was impressive!!!
The printed jeans are lovely on although the length of them are shorter than I hoped for despite ordering a long version. The shirt I've had my eye on for a while and it is very comfortable and a lovely colour
September 5, 2026
Love my linen black tee shirt
Love my linen black tee shirt, it’s light weight and hangs well! A bargain in the sale.
September 5, 2026
Awful Experience
Awful Experience
If you need something on time with their "claimed" fast delivery. Do not believe it
I was told I would receive the shoes on the 27th August
They arrived on the 5th Sept .
Absolutely shocking would not order from them again
September 5, 2026
Unprompted review
Order arrived on the date I chose
Order arrived on the date I chose. Lovely quality tshirts, wash & iron really well. Very pleased with my purchase, will definitely order from Fat Face again.
September 2, 2026
As a long standing Fat face fan
As a long standing Fat face fan, I’m becoming disappointed recently in how expensive your clothes are becoming and the inconsistency of sizing
September 5, 2026
Friendly staff in the store I’ve been…
Friendly staff in the store I’ve been in. Love the clothes fits perfectly there is always something for me to purchase
September 5, 2026
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