I recently bought a Tesla Model 3 from ecarstrade, for my business. I highly recomand them! The consultant (Mr. Ilie) was there and willing to help and guide. Having his support was very i... See more
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eCarsTrade is a young, fast-growing, international online car auction platform. It is focused on the remarketing of cars (formerly owned by leasing entities) located within EU countries such as Belgium, France, Germany, Luxemburg and The Netherlands.
Contact info
Schoonmansveld 1, 2870, Puurs-Sint-Amands, Belgium
- +3223422222
- info@ecarstrade.com
- ecarstrade.com
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Replied to 85% of negative reviews
Typically replies within 1 month
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I am very happy with eCarstrade
I am very happy with eCarstrade. My first buy a Mercedes GLA250 which arrived quicker than expected and everything was as described. The ecarstrade team is responsive and helpful.
Great experience buying through…
Great experience buying through eCarsTrade. The platform is transparent, easy to use, and the process went smoothly. Special thanks to Hatice for the excellent support throughout!
Our Account Manager Hatice helped us…
Our Account Manager Hatice helped us very well and quickly with all our Questions or Things where we need help for.
Really helpful and very Professional.
Nice service and communication very…
Nice service and communication very fast and friendly talking and make all thing very nice
Go ahead to the top
Great asssistance from Hatice
Thank you so much, Hatice, for your forthcoming help. Your assistance was really solution oriented, knowledgeable and swift. I appreciate you taking time to guide me and give advice on how to make best use of the Ecarstrade website.
Hey the experience with ecartarde is…
Hey the experience with ecartarde is very good . We got our car on time and in exactly same condition as we seen in photos. Thank you so much . But I didn’t receive air pressure pump in it .
Very reliable supplier and partner
Smooth process with good support staff
We've bought two vehicles from eCarsTrade so far, for our rental fleet in the Netherlands - a Volvo V40 and more recently a Mazda 2. Both purchases were straightforward: clear invoicing, transport arranged on their end, and CMR documents provided at delivery, which made the RDW/BPM import process on our side much easier. A special shoutout to Hatice, who was always quick to respond to questions and support to move things forward.
The overall buying process has been smooth for a cross-border purchase.
Would use them again!
Good customer service
Professional kind of work , and best manager ILLIE RADUCAN !
I am giving five stars for the…
I am giving five stars for the excellent cooperation with eCarsTrade. I especially appreciate the great and prompt communication with Dimitri, who is always very helpful and works with me to resolve any requests quickly and efficiently.
I can highly recommend the company, and it is one of our key partners for purchasing electric vehicles.
Very profesional and respectfull
Very profesional and respectfull! I like them the most! And the call Center is the best!
Very good support
Very good support with the account manager, the logistics are trustworthy, cars in very good shape and in accordingly with the displayed details and photos in the sales ad. I will keep buying cars from eCarsTrade.
Hatice is one of the most helpful and…
Hatice is one of the most helpful and loving people at ecars she is always there when you need her
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
A huge thank you to the eCarsTrade team for their help and support. I received my car but was missing the original documents, which caused me a lot of stress as I had to travel to Tunisia for customs before returning to Canada.
A special thank you to **Gouran**, who was the first person to listen to me, understand my situation and open the door to finding a solution. His support gave me hope during a very stressful time.
I also want to thank **Dimitri**, who was extremely welcoming, kind, patient and helpful throughout the process.
The team worked hard with Arval Belgium to resolve the issue and get the documents to me. I truly appreciate everyone who went above and beyond to help me. ❤️
Excellent experience with Ecarstrade
Excellent experience with Ecarstrade – reliable and professional service
I had a very positive experience with Ecarstrade from start to finish. A special mention goes to my account manager, Joana, who was extremely helpful throughout the entire process. She supported me from the beginning, patiently answering my questions and clearing up any doubts, and guided me through the bidding process. She was always available and responded to my emails promptly, which made the whole experience much easier and more reassuring.
I also really appreciate the transparency provided by Ecarstrade. The car descriptions are detailed and complete, and when available, the mileage history is also provided. Their online portal is very user-friendly, and the knowledge base is particularly helpful when you need additional information.
The purchase itself was reliable and exactly what I expected. The delivery process was also very smooth, and I appreciated that Ecarstrade listened to my availability and coordinated the delivery accordingly.
Overall, I’m very happy with my experience and would definitely recommend Ecarstrade to others looking for a reliable and professional car purchasing experience. Thank you to Joana and the Ecarstrade team for the excellent support!
Real deal
Real deal. Trust Company. Customer service very professional.
Amazing experience
I had an amazing experience with this company, everything was smooth and easy throughout the entire process.
A special thanks for Mrs. Hatice for all her help, professionalism, and support. I highly recommend working with this company.
eCarsTrade is a highly reliable company…
eCarsTrade is a highly reliable company offering an outstanding selection of high-quality vehicles at very competitive prices. Their wide range of cars allows us to always find the right vehicles for our business needs, while the quality of the cars consistently meets our expectations. The entire purchasing process is smooth, transparent, and handled with the utmost professionalism.
We would also like to give special recognition to Hatice, whose exceptional customer service has made a significant difference in our experience. Her professionalism, excellent communication skills, and willingness to help are truly outstanding. She is always responsive, efficient, and goes above and beyond to assist our company with any request or issue. Her dedication and continuous support have been invaluable to our successful partnership.
We highly recommend eCarsTrade to anyone looking for a trustworthy automotive partner with excellent vehicle quality, a wide variety of choices, competitive prices, and first-class customer service. We look forward to continuing our successful cooperation for many years to come
I had a great experience buying my car
I had a great experience buying my first Car. Hatice is very nice to work with, and the pick up team was super efficient.
Always helpful and responsive with…
Always helpful and responsive with great professionalism
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