Caronsale Reviews 

110
TrustScore 3 out of 5

3.1

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See what reviewers are saying

Rated 5 out of 5 stars

I buy cars for Poland through this website. The descriptions are very reliable and accurate. If you have any complaints, you can count on the website's customer service for help. I highly recommend i... See more

Rated 1 out of 5 stars

When you buy and don't have big problems you are ok .. but when you have big problem such like a registration document missing or a defective engine nobody is gonna help you and they hide behind the... See more

Rated 5 out of 5 stars

The web site is very user friendly. Everything is on one place. The new structure, where the defects of the given car are immediataly to be seen. Nothing is hidden. The communication skills of the... See more

Rated 1 out of 5 stars

Very unprofessional support, reclamations department rejects all your reclamations sith any answering. I have a car bought from them since may and now it's end july and no car papers recieved. AVOID... See more

Company details

  1. Car Dealer
  2. Auto Auction
  3. Auto Market
  4. Car Leasing Service
  5. Car Rental Agency
  6. Motor Vehicle Dealer

Written by the company

CarOnSale ist der B2B-Marktplatz, der den Gebrauchtwagenhandel für professionelle Händler in Europa revolutioniert. Unsere digitale Auktionsplattform vereinfacht und beschleunigt den gesamten Prozess, um ihn für Käufer und Verkäufer profitabler zu machen. Als Käufer profitieren Sie vom Zugang zu exklusiven Fahrzeugen mit transparenten COSCheck-Gutachten für einen sicheren und ertragreichen Einkauf. Als Verkäufer erzielen Sie maximale Preise durch eine geprüfte, europaweite Käuferschaft und unsere vollständige Service-Abwicklung – von der Aufnahme bis zur Bezahlung. Als Partner von Branchengrößen wie Mercedes-Benz bieten wir eine echte Ende-zu-Ende-Lösung für den modernen Fahrzeughandel.


Contact info

3.1

Average

TrustScore 3 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 17% of negative reviews

Typically replies within 1 week

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3.1

All reviews

(110)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

FM Trail Filip M.

I have been buying cars through CarOnSale for the past 3–4 years, and my experience has been consistently very positive. The cooperation has always gone smoothly and professionally.

The vehicles are accurately described and well photographed, which makes it much easier to make informed purchasing decisions. The contact with the team is efficient and reliable, and the entire buying process is convenient, transparent, and well organized.

CarOnSale has proven to be a trustworthy and professional platform for purchasing vehicles. I highly recommend it to anyone looking for a reliable car buying solution.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great support and service

The web site is very user friendly. Everything is on one place. The new structure, where the defects of the given car are immediataly to be seen. Nothing is hidden.
The communication skills of the support/service team are great. I had an problem with the delivery adress, the communication was direct and straight to the point.
My wishes were sucessfully changed.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth and reliable experience across three auctions

I participated in three auctions on CarOnSale and everything went perfectly. The process was smooth, transparent, and well organized from start to finish.

Customer support was responsive and professional, always replying on time. All vehicle documents were delivered correctly and without delays, which made the entire experience stress-free.

Overall, CarOnSale is a reliable auction platform with efficient processes and good communication. I can definitely recommend their services.

January 14, 2026
Unprompted review
Rated 4 out of 5 stars

The page is clear and correct

The page is clear and correct, all defects are indicated, which greatly facilitates the quality and time of the search, the staff is responsive and helps very quickly.

November 14, 2025
Unprompted review
Caronsale logo

Reply from Caronsale

Thank you for your positive feedback and for highlighting the clarity of our page, the transparency regarding defects, and the quick support from our staff. We are pleased that this makes your search easier and more efficient.

Rated 5 out of 5 stars

Trustworthy Auction

Trustworthy Auction.
Very good customer service

October 15, 2025
Unprompted review
Caronsale logo

Reply from Caronsale

Thank you for your positive feedback and trust in our auction platform. We appreciate your acknowledgment of our customer service.

Rated 1 out of 5 stars

Worst Experience Ever – Liars and Unprofessional!

I made the huge mistake of purchasing a car from caronsale.de, and it turned out to be an absolute disaster. I can’t stress enough how terrible the entire experience was. These people are liars and completely untrustworthy.
Week 1 Delay: The first week was spent waiting because, according to them, the brake discs and pads needed replacing.
Week 2 Delay: The second week was even worse. I was told the trailer broke down in Italy, which caused yet another week of delay.
Week 3 Delay: And then, after all that, the final blow: I was told the seller no longer wanted to sell the car at all. This was clearly a scam from the beginning, and it felt like they were just messing with me.
Now, I’ve learned that caronsale.de plans to sue the seller for all the issues caused, but they’ve warned that it could take months to resolve. That’s how much they don’t care about fixing things for their customers.
After this whole mess, I will never buy from caronsale.de again, and I strongly advise others to avoid them. Between the endless delays, the lies, and the refusal to honor the sale, this company has shown they can’t be trusted. Don’t waste your time or money on these liars.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Sales representatives are very helpful

Sales representatives are very helpful, especially Mrs. Monika. They answer all questions in detail. The car purchasing platform has a clear interface.

September 15, 2025
Unprompted review
Caronsale logo

Reply from Caronsale

Thank you for your positive feedback regarding our sales team and platform. We're pleased that you found our colleagues helpful and our interface clear.

Rated 5 out of 5 stars

Top notch and 5*

Great company to work with, always willing to help. Online site very intuitive and user friendly.

September 9, 2025
Unprompted review
Caronsale logo

Reply from Caronsale

Thank you for your kind words and your positive feedback. We appreciate that you value our support and the usability of our online site.

Rated 5 out of 5 stars

Platform UI is very simple and…

Platform UI is very simple and understandable giving us great experince. Also developer team is very responsive in case of any bug and improvment.
Customer support (Phone agent) is very effective and helpfull for negotiatons.

September 15, 2025
Unprompted review
Caronsale logo

Reply from Caronsale

Thank you for your positive feedback. We're glad that our platform UI and the responsiveness of our developer team contribute to a great experience. It's also good to hear that our customer support agents are effective and helpful during negotiations.

Rated 5 out of 5 stars

User Friendly

September 5, 2025
Unprompted review
Caronsale logo

Reply from Caronsale

Thank you for your feedback. We’re pleased that you find our platform user-friendly.

Rated 5 out of 5 stars

Great customer care

Great customer care! The staff is very helpful, willing to give a hand. Thank you!

August 29, 2025
Unprompted review
Caronsale logo

Reply from Caronsale

Thank you very much for your positive feedback! I’m glad to hear you are satisfied with our customer care and the helpfulness of our staff.

Rated 1 out of 5 stars

buy at you own high risk ,better buy a roulette

When you buy and don't have big problems you are ok ..
but when you have big problem such like a registration document missing or a defective engine nobody is gonna help you and they hide behind the terms and conditions! But always there is something that doesn't mentioned ..another b2b platform that in only promises ...

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

Very unprofessional support

Very unprofessional support, reclamations department rejects all your reclamations sith any answering. I have a car bought from them since may and now it's end july and no car papers recieved. AVOID THEM AT ANY COST!

July 26, 2024
Unprompted review
Show reviews in all languages. (110 reviews)

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