Excellent customer service from Hudson Reed. A special thank you to Angela, who was always extremely helpful, professional and quick to respond. She handled my requests very fairly and was exception... See more
Company replied
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Excellent customer service from Hudson Reed. A special thank you to Angela, who was always extremely helpful, professional and quick to respond. She handled my requests very fairly and was exception... See more
Company replied
The whole experience with Hudson Reed has been outstanding. In addition, I ended up talking to the customer support because I ordered the wrong item and I was blown away by how friendly and how cust... See more
Company replied
I have now fitted out three bathrooms in Germany with products from Hudson Reed and everything was perfect. Really great quality products at a very reasonable price. Customer support was second to n... See more
Company replied
Good info about products online, so we ordered. Then a problem occured and we called the given Phone number, where Ms Angela replied competently and friendly. The product was delivered without damag... See more
Company replied
Hudson Reed Deutschland bietet ein umfangreiches Sortiment von eigenen Designer Produkten im Bereich Heizung, Badezimmer und Beleuchtung, die exklusiv Online verkauft werden. In unserem Shop finden Sie unter anderem stilvolle Heizkörper, diverse Duschsysteme und Armaturen, hochwertige Badkeramik und Accessoires – im modernen sowie nostalgischen Stil. Mit langjähriger Erfahrung in Europa und einer Präsenz auf dem deutschen Markt seit 2005 legen wir großen Wert auf die Meinungen unserer Kunden. Hudson Reed bietet Ihnen High-End Produkte zu wettbewerbsfähigen Preisen und eine dedizierte, persönliche Kundenbetreuung.
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Ab einem Einkaufswert von 500EUR
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The workmanship is of very high quality. The rain shower has a small dent on the top, which probably happened during delivery, but is out of sight.
Shorten the vertical pipe to the appropriate length and install the shower system is easy to manage.
Reply from Hudson Reed DE
Reply from Hudson Reed DE
Reply from Hudson Reed DE
I recently purchased a combined toilet and sink unit from Hudson & Reed, and I couldn’t be happier with my decision. The design is both stylish and space-saving, making it an excellent choice for smaller Viennese bathrooms. The quality of the materials is top-notch, with a sleek finish that adds a modern touch to the space.
Installation was straightforward, and everything fit together perfectly, demonstrating the thoughtful engineering behind the product.
Reply from Hudson Reed DE
Very good service thanks to Steven!
Products are going to be installed shortly
Reply from Hudson Reed DE
Reply from Hudson Reed DE
It was really easy to order, and my order arrived in time
Reply from Hudson Reed DE
I had to organize transport vom DHL Kalsdorf to my place myself because the weight was to high. This was expensive and complicated.
Reply from Hudson Reed DE
A super shower tray, simple to fix because of it‘s filled out and flat bottom. I wish they were like that here in Germany.
Reply from Hudson Reed DE
Reply from Hudson Reed DE
Shower broken after one! week of use.
Very expensive for really poor quality.
Material defect in metal! pipe.
At least very eager customer service.
New shower was sent on same! day of my complaint.
Reply from Hudson Reed DE
Excellent quality, very good price, good description, quick delivery ,….very recommendable!!
Reply from Hudson Reed DE
The company does not deliver to Spain. So I had it sent to Austria and from there I have to send it too Spain. Super annoying.
Reply from Hudson Reed DE
Great service and extremely professional.
Will definitely shop with Hudson Reed again.
Reply from Hudson Reed DE
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