Hudson Reed DE Reviews 

12,730
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent customer service from Hudson Reed. A special thank you to Angela, who was always extremely helpful, professional and quick to respond. She handled my requests very fairly and was exception... See more

Company replied

Rated 5 out of 5 stars

The whole experience with Hudson Reed has been outstanding. In addition, I ended up talking to the customer support because I ordered the wrong item and I was blown away by how friendly and how cust... See more

Company replied

Rated 5 out of 5 stars

I have now fitted out three bathrooms in Germany with products from Hudson Reed and everything was perfect. Really great quality products at a very reasonable price. Customer support was second to n... See more

Company replied

Rated 5 out of 5 stars

Good info about products online, so we ordered. Then a problem occured and we called the given Phone number, where Ms Angela replied competently and friendly. The product was delivered without damag... See more

Company replied

Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Boiler and Heating Service
  4. Interior Designer
  5. Plumber
  6. Radiator Shop

Written by the company

Hudson Reed Deutschland bietet ein umfangreiches Sortiment von eigenen Designer Produkten im Bereich Heizung, Badezimmer und Beleuchtung, die exklusiv Online verkauft werden. In unserem Shop finden Sie unter anderem stilvolle Heizkörper, diverse Duschsysteme und Armaturen, hochwertige Badkeramik und Accessoires – im modernen sowie nostalgischen Stil. Mit langjähriger Erfahrung in Europa und einer Präsenz auf dem deutschen Markt seit 2005 legen wir großen Wert auf die Meinungen unserer Kunden. Hudson Reed bietet Ihnen High-End Produkte zu wettbewerbsfähigen Preisen und eine dedizierte, persönliche Kundenbetreuung.

Hudson Reed

Written by the company

Schnäppchen der Woche
Schauen Sie bei uns vorbei und entdecken Sie weitere Reduzierengen - und dies jede Woche aufs Neue! Nur solange der Vorrat reicht.

Kostenlose Lieferung

Ab einem Einkaufswert von 500EUR

Kostenfreie Lieferung ab einem Warenwert von 500EUR direkt zu Ihnen nach Hause.

Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

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4.8

All reviews

(12,730)

901 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The workmanship is of very high…

The workmanship is of very high quality. The rain shower has a small dent on the top, which probably happened during delivery, but is out of sight.
Shorten the vertical pipe to the appropriate length and install the shower system is easy to manage.

January 31, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mr Carl,

thank you for your feedback. We are pleased to hear that you are satisfied with the quality of your product. Regarding the dent, we are more than happy to contact you and offer you an appropriate solution for this.

Kind Regards,
Your Hudson Reed Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, but one of the Massage Jets does not work.

February 4, 2025
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Mrs Schroeder-Wright,

thank your feedback. We are pleased to hear that the delivery of your order was fast. Regarding the issue with the jets, we will contact you so that we can find the appropriate solution for you.

Kind Regards,
Your Hudson Reed Team

Rated 5 out of 5 stars

Great information team on the phone

Great information team on the phone

January 23, 2025
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Reply from Hudson Reed DE

Dear Mr Bartak,

thank you for your feedback. We are happy to hear that you have received great information from our team on the phone.

Kind Regards,
Your Hudson Reed

Rated 5 out of 5 stars

Good

Good very happy with this

January 22, 2025
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Reply from Hudson Reed DE

Dear Brad,

thank you for your feedback. We are pleased to hear that you are happy with your order and we hope that you will still enjoy it in the future.

Kind Regards,
Your Hudson Reed Team

Rated 5 out of 5 stars

I recently purchased a combined toilet…

I recently purchased a combined toilet and sink unit from Hudson & Reed, and I couldn’t be happier with my decision. The design is both stylish and space-saving, making it an excellent choice for smaller Viennese bathrooms. The quality of the materials is top-notch, with a sleek finish that adds a modern touch to the space.

Installation was straightforward, and everything fit together perfectly, demonstrating the thoughtful engineering behind the product.

January 15, 2025
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Reply from Hudson Reed DE

Dear Meysam,

thank you for your fantastic feedback! It's great to hear that you are very happy with the quality of your bathroom products and that fits together perfectly. We hope that you will continue to enjoy your new bathroom in the future.

Kind Regards,
Your Hudson Reed Team

Rated 5 out of 5 stars

Top quality fair price

January 9, 2025
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Reply from Hudson Reed DE

Dear customer,

Thank you for your fantastic feedback. We are glad to hear that you are happy with the quality and the price of our products.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

Very good service thanks to Steven

Very good service thanks to Steven!
Products are going to be installed shortly

December 17, 2024
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Reply from Hudson Reed DE

Dear Christian,

Thank you for your fantastic feedback. We are glad you have received such good service and will ensure our colleague will get your compliment.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

Very good quality of service

Everything as expected and very trustworthy.

December 5, 2024
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Reply from Hudson Reed DE

Dear Mr Hoertnagl,

thank you for your great feedback. We are happy to hear that everything has met your expectations and that you find us very trustworthy.

Kind Regards,
Your Hudson Reed

Rated 5 out of 5 stars

It was really easy to order

It was really easy to order, and my order arrived in time

November 19, 2024
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Reply from Hudson Reed DE

Dear Renate,

thank you for your feedback. We are pleased to hear that the process of your order was easy and that you have received it in time.

Mit freundlichen Grüßen,
Ihr Hudson Reed Team

Rated 5 out of 5 stars

Shipping fast and complete.

September 10, 2024
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Reply from Hudson Reed DE

Dear Martin,

Thank you for your great feedback. We are happy to hear that you have received your order quickly.

Kindest regards,

Your Hudson Reed Team

Rated 2 out of 5 stars

I had to organize transport vom DHL…

I had to organize transport vom DHL Kalsdorf to my place myself because the weight was to high. This was expensive and complicated.

October 29, 2024
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Reply from Hudson Reed DE

Dear Andrea,

Thank you for your feedback. We are sorry to hear that there have been issues with the delivery. Unfortunately, we can not see any contact from you to ourselves. We will contact you directly to find a solution with you.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars

A super shower tray

A super shower tray, simple to fix because of it‘s filled out and flat bottom. I wish they were like that here in Germany.

October 29, 2024
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Reply from Hudson Reed DE

Dear Mike,

thank you for your great feedback! We are pleased to hear that the installation of your shower tray was simple and that you are happy with it.

Kind Regards,
Your Hudson Reed Team

Rated 5 out of 5 stars

fast delivery

fast delivery - friendly communication

October 11, 2024
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Reply from Hudson Reed DE

Dear Georg,

thank you for your feedback. We are happy to hear that the delivery of your order was fast and that you have also experienced a friendly communication.

Kind Regards,
Your Hudson Reed Team

Rated 5 out of 5 stars

No Problems

From the bying until the delivery it was running without problems.

October 10, 2024
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Reply from Hudson Reed DE

Dear Mr/Mrs Kerstock,

We are delighted to hear that everything worked well and would like to thank you for your great feedback.

Kindest regards,

Your Hudson Reed Team

Rated 5 out of 5 stars
Hudson Reed DE logo

Reply from Hudson Reed DE

Dear Friedrich,

thank you for your feedback. We are happy to hear that the delivery of your order was quick and reliable.

Kind Regards,
Your Hudson Reed

Rated 3 out of 5 stars

Shower broken after one week!

Shower broken after one! week of use.
Very expensive for really poor quality.
Material defect in metal! pipe.
At least very eager customer service.
New shower was sent on same! day of my complaint.

October 3, 2024
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Reply from Hudson Reed DE

Dear Mr Thomas,

thank you for your feedback. We are very sorry to hear that you have experienced an issue with your product. We will contact you in regards to this so that we can find a suitable solution for you.

Kind Regards,
Your Hudson Reed Team

Rated 5 out of 5 stars

Excellent quality and price

Excellent quality, very good price, good description, quick delivery ,….very recommendable!!

October 3, 2024
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Reply from Hudson Reed DE

Dear customer,

Thank you very much for your excellent review. We are delighted that you are happy with the goods and service received, and recommend us further.

Kindest regards,

Your Hudson Reed Team

Rated 3 out of 5 stars

The company does not deliver to Spain

The company does not deliver to Spain. So I had it sent to Austria and from there I have to send it too Spain. Super annoying.

September 30, 2024
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Reply from Hudson Reed DE

Dear Mr Ruzowitzky,

thank you for your feedback. We are sorry to hear that you had to have the delivered goods transported to Spain from Austria. We can understand how annoying that was. However, we can confirm that we do deliver our products to Spain but our German Hudson Reed website only allows to place orders to be delivered to Germany and Austria. If you want a delivery to Spain, the order would need to be placed directly via the Spanish Hudson Reed website.

Kind Regards,
Your Hudson Reed Team

Rated 5 out of 5 stars

Great service and extremely…

Great service and extremely professional.
Will definitely shop with Hudson Reed again.

September 20, 2024
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Reply from Hudson Reed DE

Dear Miss/Mrs Aschbacher,

we are pleased to hear that you have experienced such great, professional customer service and that you will shop with us again soon. Thank you so much for your great feedback!

Kind Regards,
Your Hudson Reed Team

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