I ordered the jersey sleep set (shorts with a long sleeved top), they are the most comfortable pjs I’ve ever owned. Soft, well fitting, cool and feel just lovely. This was my first purchase and I’ll... See more
Company replied
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Wonderful experience buying from Dore and Rose. Every step of the way, they let you know what was happening with your order and emailed you tips on how to keep your silk nice and clean and in good con... See more
Company replied
Very easy to order online. I was extremely satisfied with the communication regarding shipping. I ordered the same set of pajamas in two sizes to see what size I was. I loved the Henley Pajama set.... See more
Company replied
I'm really happy with my Dore & Rose eye mask! It's incredibly comfortable, feels super soft against my skin, and blocks out all light, making it perfect for a good night's sleep. I did have a small... See more
Company replied
Company details
Written by the company
We’re on a mission to elevate sleep into a true wellness experience. We create premium sleep products that blend stunning design with unmatched comfort, transforming your rest into an essential part of your well-being.
Contact info
2810 N Church St, PMB 61888, Wilmington,, United States
- info@doreandrose.com
- doreandrose.com
4.3
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I wake up with less frizz now…
I wake up with less frizz now especially near the top of my head. The bonnet is definitely helping more than I expected.
July 3, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not as good as it seems
I saw the products in the page and it seems that the quality is very high, which is not, the price is too high for the fabrics, in addition I paid for express delivery and it took very long and didn't even return the money of the delivery.
July 15, 2026
Unprompted review
Reply from Dore & Rose
Hello Rocio, we're sorry to hear that your experience did not meet your expectations, especially regarding the delivery and product quality. We have reached out to you directly to better understand the situation and help address your concerns. We appreciate the opportunity to assist and make things right.
Quality fabric and the Deep Sleep Mask…
Quality fabric and the Deep Sleep Mask works as a charm. Never slept better.
July 22, 2026
Reply from Dore & Rose
Hi Simon, we're so thrilled to hear that the quality fabric and Deep Sleep Mask are working like a charm for you! It's wonderful to know you've never slept better. Sweet dreams!
Order never received, worst customer service
I have placed an order on the 7th of July, I got a confirmation that my order was processed on the 10th of July, they created a label with the local carrier, but they have not received my order. I have sent emails to the customer service but they are ignoring me. I have put comments on their instagram account trying to warn other people not to buy things from this shady company, but my comments got removed immediately! So if you read this dore & rose: don't tell me to sent an email to your horrible customer service because I have sent plenty of them already. I filled in the contact form on your website, several times as well. I want to know if I will ever receive this order.
July 22, 2026
Unprompted review
Reply from Dore & Rose
Hi JR, we're truly sorry for the frustration caused by the delay with your order. We would really like to look into this for you and help resolve it as quickly as possible.
Could you please email us your order details at melody@doreandrose.com so our team can investigate and provide an update? We appreciate your patience and the opportunity to make this right.
This pillowcase has a really clean
This pillowcase has a really clean, smooth feel to it. It doesn’t slide around the bed like some silky ones do.
July 1, 2026
Unprompted review
Reply from Dore & Rose
Hi Friederike, we're so happy to hear you're enjoying the clean, smooth feel of your new pillowcase! It's wonderful that it stays perfectly in place for you. ✨
The pillowcase gives my bed such a…
The pillowcase gives my bed such a clean and soft feel. I notice it most when I wake up and my skin doesn’t feel as dry.
July 6, 2026
Unprompted review
Reply from Dore & Rose
Thank you so much for sharing your experience, Tessa! We're so happy to hear that your pillowcase is providing such a clean and soft feel to your bed! It's wonderful to know that you're noticing a positive difference in your skin's hydration when you wake up. Thank you for sharing your experience!
Great quality and easy to order!
Very easy to order online. I was extremely satisfied with the communication regarding shipping. I ordered the same set of pajamas in two sizes to see what size I was.
I loved the Henley Pajama set. Quality fabric and great fit. The return for the set that I returned was also easy, but I did need to pay the shipping. Overall I was very happy with my purchase and will be ordering another set!
July 15, 2026
Unprompted review
Reply from Dore & Rose
Hello Julianne, we're so happy to hear how easy you found the online ordering process and that our communication regarding shipping was helpful! It's wonderful that you loved the Henley Pajama set's quality and fit. We appreciate your understanding about the return shipping, and we truly appreciate your support and can't wait to have you back for your next pajama set!
I would neverrecommend buying from this website
I would not recommend buying from this website. The return process is unnecessarily complicated and seems designed to discourage customers from returning items.
I was required to upload multiple photos showing the products with all tags and original packaging, which is excessive and unnecessary. On top of that, the return shipping was very expensive and could only be paid by Visa, creating yet another barrier for customers.
This was by far the worst return experience I've ever had with an online purchase.
July 22, 2026
Unprompted review
Reply from Dore & Rose
Hi Florence, we're sorry to hear that your return experience was frustrating, and we appreciate you bringing this to our attention. We would love the opportunity to look into this further and help where we can.
Could you please email us your order details at melody@doreandrose.com? Our team will be happy to review your case and assist you. Thank you for giving us the chance to make this right.
Excellent quality and I really love my…
Excellent quality and I really love my mask!
July 22, 2026
Unprompted review
Reply from Dore & Rose
Thank you so much for your wonderful feedback, Maria! We are absolutely thrilled to hear that you love the quality of your mask. It means a lot to us that you're enjoying it!
Reply from Dore & Rose
Hi Anique, thank you so much for your kind words! We're so happy to hear you're enjoying the quality and softness of the fabric. We hope it brings you many cozy and comfortable nights ahead. 💙
Reply from Dore & Rose
Hi DE, thanks so much for your feedback. We're really glad to hear you're happy with the quality and fit. We appreciate you mentioning the sizing too, as it can be helpful for other shoppers and for our team.
I didn’t expect to care this much about…
I didn’t expect to care this much about sleepwear but the fabric really is lovely. It doesn’t cling, doesn’t make me hot and feels smooth against the skin. I’ve washed it a few times and it still feels good. Very happy with the quality.
July 10, 2026
Unprompted review
Reply from Dore & Rose
Thank you so much, Brigitte! It means a lot to hear how pleasantly surprised you were. We're so happy you're loving the feel of the fabric and that it's stayed soft and comfortable even after washing. Enjoy every cozy night ahead! 💙
Looks great lounging around
Looks great lounging around and definitely fits with my curves! very confortable and soft... I highly recommend those sleepwear. This brand really lived up to my expectations about quality and service.
July 2, 2026
Unprompted review
Reply from Dore & Rose
Thank you so much, Jhenny! We're so happy to hear you love the fit, comfort, and softness of your sleepwear. It means the world to know we lived up to your expectations for both quality and service. Thank you for your recommendation and enjoy every cozy moment! 😊
Reply from Dore & Rose
Thank you so much! We're so happy to hear you're loving how cool and soft it feels. It means a lot that you're already thinking about getting another one. We can't wait to have you back! 🩷
I like that everything feels practical
I like that everything feels practical, not just pretty. The bonnet, mask, pillowcase and pajamas all actually get used.
July 2, 2026
Unprompted review
Reply from Dore & Rose
Hi Shamma, thank you so much! We love hearing that every piece has become part of your everyday routine. It means so much to know they're not only beautiful but truly useful too. Enjoy every cozy night! 💙
These pajamas are comfortable without…
These pajamas are comfortable without looking messy. I like wearing them even when I’m just relaxing before bed.
July 6, 2026
Unprompted review
Reply from Dore & Rose
Hi Nathalie, we're so happy to hear your pajamas are the perfect mix of comfort and style. There's nothing better than feeling cozy while still looking great. Enjoy all those relaxing evenings!
Beautiful products
The packaging is lovely and the products are top. Makes a beautiful gift, and I got myself the pyjama’s, mask and pillowcase and feels so luxurious to go to bed now!
July 12, 2026
Unprompted review
Reply from Dore & Rose
Thank you so much, Shannon! We're so happy you loved the packaging and that your pajamas, mask, and pillowcase have made bedtime feel extra luxurious. It means so much to hear they also make beautiful gifts. Enjoy every cozy night! 😊
Super quick
July 15, 2026
Unprompted review
Reply from Dore & Rose
Thank you so much, B! We're so happy to hear everything arrived so quickly. We hope you're loving your order and that it brings you many cozy nights ahead! 💙
I found the products I liked
I found the products I liked, the sales prices made it a great buy. The buying process was easy, and the communications let me know about shipping and arrival times. and when i got yhre products they were exactly what i had ordered and I loved them.
June 26, 2026
Unprompted review
Reply from Dore & Rose
Hello Eli, thank you so much for your wonderful review! We're so happy the sale made your purchase even sweeter and that everything from ordering to delivery was smooth. It means a lot to hear your items arrived exactly as expected and that you love them. Enjoy! 💙
Thank you Amea
There was an issue with my order and Amea was incredibly helpful. She was wonderful, diligently following up to make sure that I received my order. I appreciated her good attitude and efficiency very much.
July 20, 2026
Unprompted review
Reply from Dore & Rose
Hi Elaine, we're so happy Amea was able to help and kept you updated every step of the way. We'll be sure to share your kind words with her. We're so glad everything worked out in the end!
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