Green Motion International Reviews 

When booking the rental car, I was recommended to purchase additional insurance to ensure that I would be fully covered in the event of any damage to the vehicle. However, when I picked up the car, I was surprised to learn that the additional insurance I had purchased would not provide full damage coverage.
I was then informed that, in order to obtain what was described as “full damage coverage,” I would have to pay an additional £312 for one week. As a result, the total cost of the rental ended up being approximately twice the price advertised on the website, despite the advertised price already including additional insurance.
Furthermore, other conditions that were presented when making the booking had also changed. For example, the previously stated free mileage was no longer included, and the applicable age conditions had changed.
I find this pricing and marketing policy highly unreliable and misleading. The information presented at the time of booking gave me a fundamentally different impression of the actual cost and terms of the rental. I consider it unacceptable for significant additional costs and substantially different conditions to be presented only when the vehicle is collected.
I am also very surprised that Norwegian recommends Green Motion as a rental partner. Given this highly unsatisfactory experience, I will of course contact Norwegian directly to inform them about what happened and to raise my concerns regarding the way this rental was marketed and handled.
I have rented cars many times over the years, both privately and for travel, and I have never experienced anything like this!

Thank you very much

be aware of this company, they will try to rip you off, take a lot of pics to avoid damages they want to lay on you

Do not use this company. They have stolen over 1000euros from us. Their scam is to price low then when you return the car they claim non existent damages and don’t refund your deposit. No one turned up to receive our returned car. We went twice to the office in Dubrovnik and no one showed. When I called they hung up on me. We finally left the car outside their office safely and took photos only to find the next day they had deducted over 1000euros for non existent damages and now refuse to contact us. We now have to pay lawyers to help us retrieve our funds and lodge a police report. DO NOT USE.

Green Motion is a scam company. They took a security deposit of £1500 which they still haven’t returned after many weeks. I returned the rental vehicle with no issues and they sent me a vehicle return form stating that everything was fine with the vehicle.

I have tried to contact them but have not received a response at all. Zero customer service. I am having to charge back the deposit from my credit card now. Avoid this company at all costs.

Easy, smooth, fast pickup & drop off. Very easy to find at the airport. Great vehicle.

Great staff and polite

Very good service, great car and fantastic price. Will be back.

Fast pickup and drop-off
super efficient and friendly staff
Car in a very good condition
Good pick-up location

The car was great,staff members great,everything truly great

DO NOT USE UNDER ANY CIRCUMSTANCES.
I did not choose to use GM. I booked via Ryanair.
GM have just emailed me 2 weeks after to tell me that i have a parking violation in the car park WHERE I DROPPED THE CAR BACK TO!!!! And they will take another lump from my credit card.
SCAM. SCAM. SCAM.

Do not use this company.

Friendly and helpful staff, quick transfer from the airport, easy arrangement of car and no pressure to buy extras, although information clearly given. I like that the car came full of petrol with a requirement to be returned that way too.

Staff is very kind, smiling, and helpful.
They try to organize with you also the best time to return the car and go by their shuttle to the airport for the return flight.

We’re still waiting the refund for the fuel on a full/full booking. It’s now been two months.

Crooks.

Avoid. Avoid. Avoid.

Pay a little more elsewhere to avoid their crookery and stress.

Plus, their main office will reply to reviews here saying "oh, please reach out, etc, etc", but they will simply ignore your complaints.

Their entire business model is based on bad faith.

Terrible experience — pressured into paying for insurance I did not want.

They seem to look for every possible way to charge you extra at the pickup desk. I was pressured into purchasing additional insurance that I specifically did not want. I was told that without it, I would not be given the car. Being at the airport with my family left me with very little choice.

Easy to book online although not always get the car i asked for. Friendly service. Would have given 5 stars but my deposit is still pending on my credit card.

Absolutely appalling. Complete rip off merchants. Dont be fooled by their low rental price. They will get their extra money at the desk when you go to check in. I cancelled there and then and went to hertz!