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GiftYa Reviews 

590
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 508 reviews, reviewers had a great experience with this company. Customers love how quick and extremely easy the overall purchasing process is, especially when sending last-minute presents or choosing from a wide variety of options available on the site. People also appreciate the fast delivery times and the helpful ability to personalize digital cards for friends and family members. However, some customers also noted that the platform requires linking personal bank accounts and charges unexpected transfer fees. Some reviewers were not happy with various technical difficulties experienced when recipients tried to open or redeem their digital gift cards properly.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the website and app are simple,... See more

Product

Reviewers highlight ambiguous aspects of product, with many customers praising the wide variety of options,... See more

Payment

Consumers find payment to be frustrating, frequently reporting that recipients must link a personal bank or... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many consumers expressing appreciation for quick,... See more

Website

Users describe ambiguous interactions with website, while some consumers found simple navigation, a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's pretty easy to find the giftcard you are looking for and the overall process is easy and I don't consider myself really computer savvy or technology savvy. My only complaint is they don't send a... See more

Company replied

Rated 4 out of 5 stars

Easy and quick to use especially for last minute gifts or long distance gifts. Only concern 1 friend hasn't used because you cant figure out how. I cant help because I dont know what they get and ho... See more

Company replied

Rated 5 out of 5 stars

This made helping my coworkers during their time of need so much easier! I am glad to have this option. The website was user friendly and the payment process was easy. It is also helpful to be able... See more

Company replied

Rated 5 out of 5 stars

Easy to redeem. Simple navigation through the website. Visually friendly. First time user and I'm already hooked. Perfect way to send a gift and let the receiver have options

Company replied


Company details

  1. Corporate Gift Supplier
  2. also in
  3. Gift Shop
  4. Online Marketplace

About GiftYa

Written by the company

GiftYa makes sending and receiving digital gift cards easier than ever.

Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift.

Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give.

You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences.

Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle.

Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.

Contact info

4.0

Great

TrustScore 4 out of 5

590 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(590)

502 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was very simple to use

This was very simple to use. I was able to get the gift cards I wanted.

November 4, 2026
GiftYa logo

Reply from GiftYa

Thank you for your kind feedback! We're happy to hear that you found our website easy to use and were able to find the gift cards you wanted. We appreciate your support and hope to assist you with your future gifting needs!
-Aira (GiftYa Customer Support)

Rated 5 out of 5 stars

Easy and great why to recognize my…

Easy and great why to recognize my team!!

November 3, 2026
GiftYa logo

Reply from GiftYa

Thank you for your wonderful feedback! We're happy to hear that our gift cards made it easy and enjoyable to recognize and appreciate your team. We truly appreciate your support and look forward to helping you celebrate your team again!
-Aira (GiftYa Customer Support)

Rated 1 out of 5 stars

this is a scam

this is a total scam u cant use hard card

November 4, 2026
GiftYa logo

Reply from GiftYa

We're sorry to hear about your frustrating experience. We understand how disappointing it can be when you're unable to use your gift card as expected. We'd appreciate the opportunity to look into this and clarify any redemption issues. Please reach out to our customer support team, support@giftya.com, so we can better understand the situation and assist you. Thank you for bringing this to our attention.
-Aira (GiftYa Customer Support)

Rated 5 out of 5 stars

your website is the most user-friendly…

your website is the most user-friendly website I've ever had to deal with everything goes off without a hitch every time and I probably use giftya at least 8-10 times a year

November 4, 2026
GiftYa logo

Reply from GiftYa

Thank you for your amazing feedback and continued loyalty! We're thrilled to hear that you find our website user-friendly and that your experiences with GiftYa have been consistently smooth and hassle-free. It means so much to have you as a returning customer, and we truly appreciate you choosing GiftYa for your gifting needs throughout the year. We look forward to serving you again!
-Aira (GiftYa Customer Support)

Rated 5 out of 5 stars

Accuracy in production & quick delivery

Accuracy in production & quick delivery

October 30, 2026
GiftYa logo

Reply from GiftYa

Thank you for your feedback! We're glad to hear that you were pleased with the accuracy of your order and the quick delivery. We appreciate your support and look forward to serving you again!
-Aira (GiftYa Customer Support)

Rated 1 out of 5 stars

Completely scammed

Completely scammed. Gift card never showed up after contacting support.

October 4, 2026
Unprompted review
GiftYa logo

Reply from GiftYa

We're truly sorry to hear about your experience. We understand how frustrating and disappointing it must be to not receive your gift card, especially after reaching out to our support team for assistance. This is certainly not the experience we want our customers to have. We would appreciate another opportunity to review your situation and help resolve this matter. Please contact our customer support, support@giftya.com. Thank you for bringing this to our attention.
-Aira (GIftYa Customer Support)

Rated 1 out of 5 stars

The person I sent it to was never able…

The person I sent it to was never able to open it. I contacted customer service and they said give it a few hours. It still has not worked and it’s been about five days.

October 30, 2026
GiftYa logo

Reply from GiftYa

We're sorry to hear that your recipient was unable to open the gift, especially after waiting several days and contacting our customer support team for assistance. We understand how disappointing this experience must have been. This is not the level of service we strive to provide. We would appreciate the opportunity to look into this further and help resolve the issue. Please contact our customer support team, support@giftya.com. Thank you for bringing this to our attention.
-Aira (GiftYa Customer Support)

Rated 5 out of 5 stars

I never received the email saying that…

I never received the email saying that my gift to my friend was received. I didn’t receive the email last time either when I sent a gift to a different person.

November 3, 2026
GiftYa logo

Reply from GiftYa

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and understand how important it is to receive confirmation that your gift has been successfully delivered to its recipient. We’re sorry to hear that this has happened with more than one of your orders. Your feedback is valuable to us, please reach out to us at support@giftya.com to review this for you. We appreciate your patience and thank you for choosing GiftYa!
Aira (GiftYa Customer Support)

Rated 1 out of 5 stars
GiftYa logo

Reply from GiftYa

We’re sorry to hear that you never received your gift card. We understand how disappointing and frustrating this experience must be. We would appreciate the opportunity to look into this matter and help resolve the issue. Please reach out to our customer support at support@giftya.com with your order details so we can investigate and provide further assistance. Thank you for bringing this to our attention.
Aira (GiftYa Customer Support)

Rated 5 out of 5 stars

Easy to use site and almost immediate…

Easy to use site and almost immediate delivery.
Thank you once again!

November 3, 2026
GiftYa logo

Reply from GiftYa

Thank you for your kind feedback! We’re happy to hear that you found our website easy to use and enjoyed the quick delivery of your gift card. We truly appreciate your continued support and look forward to making your future gifting experiences just as easy and convenient. Thank you for choosing GiftYa!
Aira (GiftYa Customer Support)

Rated 5 out of 5 stars

Great experience!

GiftYa’s purchasing process is very easy to navigate. I was able to buy a gift card and have it securely delivered via text message in a matter of a couple of hours. I have used them in the past with no problem and will use them again I’m sure.

November 2, 2026
GiftYa logo

Reply from GiftYa

Thank you for sharing your wonderful feedback! We’re delighted to hear that you found GiftYa’s purchasing process easy and convenient, and that your gift card was securely delivered via text message in just a couple of hours. It’s great to know that you’ve had positive experiences with us and continue to choose GiftYa for your gifting needs. We truly appreciate your loyalty and look forward to serving you again!
Aira (GiftYa Customer Support)

Rated 5 out of 5 stars
GiftYa logo

Reply from GiftYa

Thank you for your feedback! We’re glad to hear that you found the instructions clear and easy to follow. We strive to make every step of the gifting process simple and convenient. We appreciate your support and thank you for choosing GiftYa!
Aira (GiftYa Customer Support)

Rated 5 out of 5 stars

quick and great

October 28, 2026
GiftYa logo

Reply from GiftYa

Thank you for your wonderful feedback! We're glad to hear you had a quick and great experience with GiftYa. We truly appreciate your support and look forward to serving you again!
Aira (GiftYa Customer Suppor)

Rated 5 out of 5 stars

It was very easy to complete

It was very easy to complete. My niece got it right away. Easy for her as well.

October 28, 2026
GiftYa logo

Reply from GiftYa

Thank you for sharing your experience! We're delighted to hear that the process was easy and that your niece received her gift right away. We appreciate your feedback and are happy to have been part of making gifting simple and convenient. Thank you for choosing GiftYa!
Aira (GiftYaCustomer Support)

Rated 5 out of 5 stars

So simple!!

So simple!!! Easy to use, easy to recipient to access and use!

October 27, 2026
GiftYa logo

Reply from GiftYa

Thank you for your wonderful feedback! We're thrilled to hear that you found GiftYa so simple and easy to use, and that your recipient had no trouble accessing and enjoying their gift. We appreciate your support and look forward to making your future gifting experiences just as easy!
Aira (GiftYa Customer Support)

Rated 5 out of 5 stars

Easy to use

Easy to use. Fast delivery. Excellent company.

October 26, 2026
GiftYa logo

Reply from GiftYa

Thank you for your kind words! We're delighted to hear that you found GiftYa easy to use and enjoyed our fast delivery. Providing a smooth and convenient gifting experience is always our goal. We truly appreciate your support and look forward to serving you again!
-Aira (GiftYa Customer Support)

Rated 1 out of 5 stars

Gift card not delivered

Gift card not delivered. Chatbot resent it but it still hasn’t been received. The recipient checked his spam & it’s not there either.
This is supposed to be easy - not hard!

October 23, 2026
GiftYa logo

Reply from GiftYa

Thank you for sharing your feedback. We're truly sorry to hear that your gift card was not received, even after attempting to resend it. We understand how frustrating this experience must be, especially when sending a gift should be simple and hassle-free. We apologize for the inconvenience and would appreciate the opportunity to look into this further and help ensure your recipient receives their gift. Please reach out to our customer support team at support@giftya.com so we can assist you.
-Aira (GiftYa Customer Support)

Rated 1 out of 5 stars
GiftYa logo

Reply from GiftYa

Thank you for sharing your experience. We're sorry for the confusion regarding your refund. In some cases, orders may be automatically refunded due to payment verification issues, security checks, inventory availability, or processing errors. If you weren't expecting a refund, we'd be happy to review what happened.

Please contact our customer support team with your order details so we can investigate further and provide more information. We appreciate your feedback and apologize for any inconvenience caused. support@giftya.com
Ilona, Your Giftya Support Specialist!

Rated 5 out of 5 stars
GiftYa logo

Reply from GiftYa

Thank you for your review! We're so glad to hear that you enjoy how easy and fast the experience is. Providing a simple and efficient service is our goal, and it's wonderful to know we're meeting your expectations. We appreciate your support and look forward to serving you again soon!
Ilona, Your Giftya Support Specialist.

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