Fig Loans application process is quick, easy to use, they are fair and offers fast funding less than 2 days. Easy affordable payment plans from a bank account or card are available. No unreasonable hi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Clean and easy process. No rethinking, just easy. When I think that I have a problem, I just go into the website and ask the customer service, it's just a click away. No problems on any account. The a... See more
Fig is always there when I need them. They are efficient and very satisfactory with their terms and conditions. Very low cost, and very understanding when life hits hard.
Grateful for the loan opportunity given based on my credit score. The application process was simple. Payments made through the portal are also easy and allows me to make a payment a few days early.
Company details
Written by the company
Fig Loans was started in 2015 in Houston, Texas. The company originated as Fig Personal Loans, and started as a collaboration between Fig and United Way THRIVE in Houston to create better, affordable loan products for low-income Americans with bad credit. Fig Loans are installment loans ranging from $300 to $500 that are repaid over four installments and set up on a schedule that fits your budget. Unlike other lenders, Fig Loans works with you to adjust payment dates because we know life doesn't always follow a calendar.
Contact info
Payments Processing Center: 2245 Texas Drive, Ste 300, 77479, Houston, United States
- 832-802-0344
- service@figloans.com
- www.figloans.com
4.9
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fig is very helpful and judges me by my…
Fig is very helpful and judges me by my past loans with them. They seem to take into consideration that I have paid my previous loans with them to completion.
August 28, 2026
Long time Fig Loans customer!
I’ve been using Fig since 2020 and they’ve always been amazing with the application process and customer service.
August 27, 2026
Great customer service but I wish you…
Great customer service but I wish you could speak to a live person rather than just through email or texts.
August 27, 2026
I absolutely love fig
I absolutely love fig! It is the easiest, most dependable loan I have ever had. I love the low interest rates they offer and I have been a customer for years now! They are the best!! 👌🏾
August 26, 2026
I was short on cash before payday and…
I was short on cash before payday and Fig was able to help me afford groceries. Great short term loan with affordable repayment terms at a lower interest rate than others I have used before
August 26, 2026
Excellent service !!
Excellent service !!! They are wonderful to answer your questions. They make it easy to get up to par. !!!
August 26, 2026
I appreciate how Fig Loans makes things…
I appreciate how Fig Loans makes things so easy and straightforward.
August 25, 2026
My experience this time was not the…
My experience this time was not the greatest because I did not have a Social Security card that I could not find my loan was denied at the beginning. They had the wrong account number. I gave them that and a picture of my drivers license and they refused me now and I still don’t have my Social Security card and I’ve been a customer with you for quite a while.
August 25, 2026
Reply from Fig Loans
Thank you for the feedback and we are sorry to hear your experience this time didn't meet your expectations. We reached out to you directly via email to address your concerns. Please check your inbox and spam/junk folder for an email from service@figloans.com.
Been using Fig for years and keep…
Been using Fig for years and keep returning love it when I most need them they’re there
August 25, 2026
I like the way they lower and your…
I like the way they lower and your percentage rate as you pay so many loans back. I just wish when they close account they put closed and paid.
August 25, 2026
The interest rate was lower than others…
The interest rate was lower than others and received the cash quickly.
August 24, 2026
Straightforward and easy to use
It was easy to apply for a loan and make my monthly payments. My loan was approved the same day and funded by the next morning.
August 24, 2026
Getting approved and getting what I…
Getting approved and getting what I needed done. Thank you
August 22, 2026
Excellent Customer Service. Thank you for always assisting me with my borrowing needs
Excellent Customer Service! Thank you for always assisting me with my borrowing needs.
August 3, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.