I sent this to a family member that was unable to use the gift card, due to technical trouble with the email and app. I filed for a refund which I received promptly. Thank you for excellent customer s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased this hoping it would be delivered asap. Or at the very least today. Then I find out it’s not even going to be delivered sometime tomorrow! I believe I will be using a different delivery m... See more
Company replied
I chose Giftya to give as a gift because it offers options that allows the recipient to choose how to use the Giftya. The recipient transferred the Giftya I gave her to her checking account. I also li... See more
Company replied
Easy process, no problems. We were able to help a family member out from a distance. Had a bad experience w another company buying an e-gift card but you guys have always come through. Thanks!
Company replied
Company details
About GiftYa
Written by the company
GiftYa makes sending and receiving digital gift cards easier than ever.
Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift.
Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give.
You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences.
Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle.
Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.
Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift.
Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give.
You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences.
Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle.
Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.
Contact info
495 Mansfield Avenue, 15205, Pittsburgh, United States
- (866) 352-9437
- support@giftya.com
- giftya.com
3.8
Great
392 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
July 4, 2026
Reply from GiftYa
Thanks for choosing GiftYa! Glad we delivered on great gift card service!
- Tiffany R. (Dir. Consumer Experience)
It was fast great and reliable
It was fast great and reliable! Gift card received within minutes. I was very satisfied.
June 29, 2026
Reply from GiftYa
Yay for fast, reliable digital gift card delivery! Thanks for choosing GiftYa!
- Tiffany R. (Dir. Consumer Experience)
Reply from GiftYa
Glad GiftYa provided awesome and seamless gift cards! Look forward to seeing you back on the site!
- Tiffany R. (Dir. Consumer Experience)
It was a very easy process to send a…
It was a very easy process to send a digital card via text.
July 3, 2026
Reply from GiftYa
Thanks for choosing GiftYa to easily text a digital gift card!
- Tiffany R. (Dir. Consumer Experience)
Recipient is Required to Provide Credit Card
I found out from my adult children that they needed to provide a credit card in order to get the nintendo gifts cards that I already paid for. I'm very disappointed in your company. I will not be using your company again based on this transaction requirement.
June 28, 2026
Reply from GiftYa
Thank you for sharing your feedback, and we’re truly sorry for any frustration this caused.
Our goal is to make gift redemption as easy and secure as possible. Linking a debit or credit card is just one option—it’s never required, but we recommend it because it offers added peace of mind:
• Security: Card-linked gifts can’t be lost, stolen, or misused.
• Convenience: They never expire, and all funds are fully available for use.
We completely understand that this method may not be everyone’s preference, which is why we provide other redemption choices. If you or your recipient need help or have any questions, please don’t hesitate to reach out to us at support@giftya.com. We’re here to make sure your experience is a positive one.
Wonderful service
After moving to a different state, it’s comforting to know that I can send gifts this way to my friends, and so grateful it’s delivered & I get an instant receipt, and best of all - it’s not a scam. Bless you and bless this service!
July 3, 2026
Reply from GiftYa
We are so grateful GiftYa can help you stay connected to friends with digital gifts, even when the miles separate you.
- Tiffany R. (Dir. Consumer Experience)
Reply from GiftYa
Thanks for choosing GiftYa for easy egift cards!
- Tiffany R. (Dir. Consumer Experience)
Reply from GiftYa
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)
I am delighted to have been able to…Delightful experience
I am delighted to have been able to send the gift card so easily and quickly. The experience enhanced my bond with the special person to whom I sent the card. Thank you.
July 2, 2026
Unprompted review
Reply from GiftYa
Aww! The best gifts are the ones that help you bond with others! Thanks for choosing GiftYa to help foster that bond with a gift card. It's an honor.
- Tiffany R. (Dir. Consumer Experience)
I live a distance from my granddaughter…
I live a distance from my granddaughter and this is a quick and safe way to get gift cards to her.
July 2, 2026
Reply from GiftYa
Love that GiftYa gets to help you stay connected to your granddaughter with gift cards! She's so lucky to have you as a grandma!
- Tiffany R. (Dir. Consumer Experience)
Reply from GiftYa
GiftYa is here to make gift cards quick and easy! Thanks for being a customer!
- Tiffany R. (Dir. Consumer Experience)
Easy peasy!
June 26, 2026
Reply from GiftYa
Easy peasy with a GiftYa gift card!
- Tiffany R. (Dir. Consumer Experience)
It’s easy to make my purchase it’s not…
It’s easy to make my purchase it’s not complicated.
June 30, 2026
Reply from GiftYa
We love helping you be the gifting hero you are!
- Tiffany R. (Dir. Consumer Experience)
I sent a egift card to my daughter and…
I sent a egift card to my daughter and she is supposed to be able to use it without her bank account information. What a joke?
June 30, 2026
Unprompted review
Reply from GiftYa
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)
Reply from GiftYa
Thanks for the kind review! We appreciate Ya!
- Tiffany R. (Dir. Consumer Experience)
Easy to use and send
June 28, 2026
Reply from GiftYa
Mic drop for the easy to use and easy to send gift card win!
- Tiffany R. (Dir. Consumer Experience)
…kudos
I love the convenience and surprising your loved ones with the gift card text. SO COOl !!!
Whoever thought of this whole gift card via text concept is a genius and backed up with a great computer program.
June 27, 2026
Reply from GiftYa
Thanks for the shoutout! We love helping to make smiles with textable gift cards!
- Tiffany R. (Dir. Consumer Experience)
Reply from GiftYa
Thanks for choosing GiftYa to buy an online Visa gift card!
- Tiffany R. (Dir. Consumer Experience)
I got scammed but it was my fault.
June 22, 2026
Reply from GiftYa
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)
This was nice
This was nice! Glad I didn’t have to pay a subscription just to send a card
June 22, 2026
Reply from GiftYa
Thanks for choosing GiftYa to send a gift card!
- Tiffany R. (Dir. Consumer Experience)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.