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Galaxus.de Reviews 

14,174
•
TrustScore 4.5 out of 5

4.6

Computer Accessories Store
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See what reviewers are saying

Rated 5 out of 5 stars

Everything is perfect. A lot of items on the market, also you can check the price history and a lot of other things. Just be aware, that market provides only estimated delivery time. It depends on... See more

Rated 4 out of 5 stars

Before shopping, I received quick answers to my questions via live chat. The product was shipped with DHL quickly (not DPD fortunately). The GPU inside the delivery box was secured with air-filled bag... See more

Rated 5 out of 5 stars

Another company failed to send me my PC parts for over a week, while being heavily dependent on a working PC regarding several deadlines. Redirected everything to Galaxus on early Tuesday. Paye... See more

Rated 5 out of 5 stars

The best one stop shop for all your electronics needs. I love shopping from Galaxus. Their service is always exceptional. You never have to wait long because immediately after your purchase the item... See more

Company details

  1. Computer Accessories Store
  2. also in
  3. Children's Store
  4. Electronics Store
  5. Health and Beauty Shop
  6. Office Supply Store
  7. Sex Toy Store

Written by the company

Galaxus ist nicht nur Onlineshop, sondern auch Magazin mit lebendiger, fachkundiger Community. Das hauseigene Redaktionsteam arbeitet völlig unabhängig. Es testet kritisch und kommuniziert auch dann ehrlich, wenn ein Produkt nicht überzeugt. Und dies ohne Rücksicht auf Umsatzeinbußen. Bleibt dennoch eine Frage offen, hilft die Galaxus-Community weiter und hilft im Chat mit Antworten innerhalb weniger Stunden.

Contact info

  • Hoheluftchaussee18, 20253, Hamburg, Germany

  • galaxus.de

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(14,174)

4,922 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Flawless

Timely delivery and the product is exactly what I expected. Very satisfied.

October 28, 2026
Unprompted review
Rated 1 out of 5 stars

Warranty Claim rejected

Product came from one of its dealers. Tracking was non-existing. Warranty claim is rejected with ridiculous reason. Galaxus does not care about what the dealer does. I thought its worth supporting as a european alternative to amazon, but customer service is not comparable with amazon in any way.

September 30, 2026
Unprompted review
Galaxus.de logo

Reply from Galaxus.de

Thank you for your feedback. We're sorry to hear that the warranty claim with the external retailer was declined. As we only facilitate these sales, we're unfortunately not able to make decisions on the retailer's behalf. Please get in touch with us if you believe an error occurred here:
https://www.galaxus.de/help

Rated 5 out of 5 stars

Everything is perfect

Everything is perfect. A lot of items on the market, also you can check the price history and a lot of other things.
Just be aware, that market provides only estimated delivery time. It depends on seller, they can send you an item with slow delivery or postpone your shipment.
But I didn't have any problems with delivery on this marketplace.

September 18, 2026
Unprompted review

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