The best one stop shop for all your electronics needs. I love shopping from Galaxus. Their service is always exceptional. You never have to wait long because immediately after your purchase the item... See more
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I was pleased with the simplicity of the ordering process and the very quick delivery of the item. I searched for a Ninja Foodi Grill Air Fryer and came across Gallus who had such an Air Fryer which w... See more
First time I ordered from them, but everything went great. Products, even though were not new, came packaged and sealed by them and in the condition specified (like new but pavlckaging was damaged). D... See more
Before shopping, I received quick answers to my questions via live chat. The product was shipped with DHL quickly (not DPD fortunately). The GPU inside the delivery box was secured with air-filled bag... See more
Company details
- Computer Accessories Store
- Children's Store
- Electronics Store
- Health and Beauty Shop
- Office Supply Store
- Sex Toy Store
Written by the company
Galaxus ist nicht nur Onlineshop, sondern auch Magazin mit lebendiger, fachkundiger Community. Das hauseigene Redaktionsteam arbeitet völlig unabhängig. Es testet kritisch und kommuniziert auch dann ehrlich, wenn ein Produkt nicht überzeugt. Und dies ohne Rücksicht auf Umsatzeinbußen. Bleibt dennoch eine Frage offen, hilft die Galaxus-Community weiter und hilft im Chat mit Antworten innerhalb weniger Stunden.
Contact info
Hoheluftchaussee18, 20253, Hamburg, Germany
- galaxus.de
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Prompt delivery as per the promised…
Prompt delivery as per the promised time.
Fast delivery
First time I’ve ordered and it shipped fast and arrived with no problem
Great 120Hz screen and it arrived super…
Great 120Hz screen and it arrived super fast—couldn't be better.
They are doing a kind of scam try to…
They are doing a kind of scam try to foul you, I ordered ThinkPad P16 Gen 3 laptop but they sent me something totally different.
Reply from Galaxus.de
Super fast delivery and best price…
Super fast delivery and best price overall among competitors
Good prices, quality items, arrived on time
Good prices, high quality items, arrived on time
100% Recommended
Quick and easy purchase. Good prices and quick delivery. The product arrived in perfect condition.
The website is available in English
The website is available in English, it's very helpful.
They have great customer service, even I have had few issues, everything was solved quickly and I'm happy.
I'll order from this website again.
Got broken Ram Sticks and had to wait…
Got broken Ram Sticks and had to wait 3 weeks for any answer just to receive it will take another 4 weeks to get any news about what will happen. No way getting my money back and on their site it was theonly option to choose of returning it.
never gonna buy anything from them and will follow up with my lawyer. scammy.
Reply from Galaxus.de
Fast delivery
Vast selection of products, good prices and less than 24 hrs delivery time. Highly recommend!
0 solutions, worst service ever
If I could, I would have given 0 stars. Bought a 1200€ laptop, but when I returned it and it got lost by PostNL, they refused to come with a solution or attempt to start an investigation at PostNL. Absolutely abhorrent customer service, only thing they know is "we need to see the tiny receipt" even though I provided plenty evidence in photographs, writing, and digital order and shipping statuses AND the law says I'm not responsible from the second a shipper has accepted the parcel. Never again, and will never recommend.
Edit:
This concerns order CT794832335DE with tracking code 3SERS18963347, a Lenovo LOQ 15AHP10 RTX5060, delivered on 08-04-2026, returned on 10-08-2026. You already have all the possible evidence one can possibly provide in your customer service mails.
Reply from Galaxus.de
First time I ordered from them
First time I ordered from them, but everything went great. Products, even though were not new, came packaged and sealed by them and in the condition specified (like new but pavlckaging was damaged). Delivery was really fast (next day delivered) and price was unbeatable. I will buy again.
Fast, reliable, best price!
Super fast delivery (2 days) and an unbeatable price. I bought at Galaxus many times, things for home and electronics. It's not only easy to shop, it's also fun. I totally recommend it.
I ordered iphone 17e
I ordered iphone 17e, delivered within 48hrs. seamless payment & order process was so smooth.
Packaging
Took good care of ordered products by putting in proper protective boxes.
Maybe adding some supporting air cushions or other materials will be nice 👍.
Great communication, fast service
I bought a monitor from Galaxus and it was faulty. I quickly returned it and the return process was very straightforward. The communication through chatting is the best part of Galaxus and got all the help I needed. I also asked them to process it quickly as I needed the monitor. They processed it on time and it makes me really happy. Highly recommended
Reply from Galaxus.de
The best one stop shop for all your…
The best one stop shop for all your electronics needs. I love shopping from Galaxus. Their service is always exceptional. You never have to wait long because immediately after your purchase the item is speedily packed and shipped. I highly recommend.
A good company providing good products at a good price
I was pleased with the simplicity of the ordering process and the very quick delivery of the item. I searched for a Ninja Foodi Grill Air Fryer and came across Gallus who had such an Air Fryer which was described as being a refurbished with a few scuff marks. The price was very reasonable and lower than other advertised models. I bought the Air Fryer based upon price and the return policy. My item arrived two days after placing the order and was contained in a strong carton containing the original packaging and the Air Fryer which was in an ‘as new condition without any blemishes. It functions without a problem and I am very pleased with the quality of the product. Based upon my experiences with Gallus, I wouls purchase from them again.
I had an excellent experience with…
I had an excellent experience with Galaxus. My MacBook was delivered much faster than I expected, and it arrived in perfect condition. The packaging was secure and professional, giving me confidence that the product was well protected during shipping. Everything was exactly as described, and the entire purchasing process was smooth from start to finish. I would definitely recommend Galaxus to anyone looking for reliable service and fast delivery. Thank you!
“This was my first purchase from Galaxus, and it definitely won’t be my last.”
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