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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, most reviewers were let down by their experience overall. Customers frequently complained about extremely long delivery times, noting that packages were delayed for months without proper communication. Consumers also reported receiving incorrect items, missing parts, and products that completely failed to match the advertised photos. Furthermore, people experienced severe frustration when trying to obtain refunds or navigate the difficult return process. Some reviewers were happy with products arriving within a couple of weeks and meeting their expectations. A few consumers even found specific items to be of decent quality, arriving as ordered and functioning properly for their daily use.

What people talk about most

Product

Reviewers mention negative feedback about product quality, with consumers frequently describing items as... See more

Order

Consumers find order experiences to be filled with deep frustration and disappointment due to severe delays... See more

Delivery service

Customers had negative experiences with delivery service due to exceptionally long delays and extended wait... See more

Quality

Clients share negative opinions on quality, consistently describing items as rubbish, cheap, and flimsy.... See more

Website

Customers consistently note negative experiences with the website, describing it as a very poor online... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The order came in parts, the last one 1,5 months after the purchase. Also, I paid for delivery in my office and I received a notification to pickup my parcels in a location near the office which howev... See more

Rated 1 out of 5 stars

I never received confirmation of my orders but the payment went through. I ordered a couple of items, clothing and jewellery from this site but they never confirmed my order and I haven’t any point o... See more

Rated 1 out of 5 stars

Oh my god , if I could leave a 0 star review is the only review they are worthy I ordered a pair of ear pads for my gaming head set , I got email confirmation and tracking number and it see... See more

Rated 1 out of 5 stars

Ordered a tee shirt, said based in Latvia. After purchase turned out to be China!😩. Eagles tee turned up eventually totally different colour to that advertised. Try and contact Ayzeze support team (... See more


Company details


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1.4

Bad

TrustScore 1.5 out of 5

157 reviews

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1-star

No history of asking for reviews

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1.4

All reviews

(157)

157 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered shockproof phone case

Ordered shockproof phone case. Item not as advertised. Cheap and flimsy. They won't reply to me,message keeps saying they are busy. Terrible service . Be warned cheap products, no customer service. Would never use again.

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

That 1 star above should have be -☆☆☆☆☆…

That 1 star above should have be -☆☆☆☆☆ minus 5star as I received a plastic bag ripped open for my order and couldn't find any email address to complain total rip off do not buy from this company should be banned from advertising online all new company's should be fully investigated before being allowed to advertise online

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Oh my god

Oh my god , if I could leave a 0 star review is the only review they are worthy

I ordered a pair of ear pads for my gaming head set , I got email confirmation and tracking number and it seemed like working ok .
When I got my order there was only one ear pad in the box , I did contact them and indeed they answered me but when the solution was in table they did not reply again .

To be honest the product was ok and good quality but it was one piece and it should be a pair !

I’m so disappointed not for the mistake but for the no reply when the solution was in table

I can understand the mistake , everyone can do a mistake !!!

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

ordered pan over JOOM

ordered pan over JOOM. constant updates good is still in china. than emails from AYZEZE (???) than sms from Swiss Customs after 2 month (promised within 10 days in November 2025) lamp has arrived but no sender address - they want CHF 20 at cusstoms - cant login in JOOM im blocked. they constantly write back: contact us via your personal acct - I think theyre deaf&dumb as bread.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Zero star

Zero star. Bought shoes for new year's eve at the beginning of December, "shipment before december 18th", now they're telling me the package will arrive February 27th. And if I don't need it anymore, will have to pay for sending it back. Keep away, its a scam!

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

Humbug

I would give 0 stars if I could. The blankets were nothing like the pictures and the quality was even worse. Humbug!!!!

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

Ayzeze is a scam

Ayzeze is a scam. Talk to your bank and dispute the payment its an easy process you get a refund from the bank. Ayzeze has 60 days to dispute the refund, your bank does the work. If you are successful you keep the money if Joom has legitimate case (yeah right) the money goes back to them.

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

0 Stars to this company

0 Stars to this company. I ordered month ago and got email that my order is on it way and delivery dates 3 times changed already. And where is this traveling from deep space? If on 28.november it is shipped and needed be long time ago, last time they send be it is delayed and be 9.december and on this date i got new delivery date on 6. February next year. Are you kidding me? Avoid this. Don't buy here. I even can't get refund back

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

Thieving Scum

If I could give no stars I would. I ordered a Christmas Rock Shirt in XL. The wankers sent size Medium. Like WTF.

I’ve managed to locate my order but my order details have been withheld. Even their refund policy page shows an error message.

DO NOT WASTE YOUR TIME WITH THIS ENTITY

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

COMPLETE SCAMMERS

COMPLETE SCAMMERS. RECEIVED A USED BROKEN VERSION OF WHAT I ORDERED WITH PARTS MISSING. WILL ALWAYS STICH TO TEMU OR AMAZON NOW.

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

Never received confirmation of my…

I never received confirmation of my orders but the payment went through. I ordered a couple of items, clothing and jewellery from this site but they never confirmed my order and I haven’t any point of reference to contact them.
Definitely a scam site. Please do not use this company I have lost money so many times now with these random sites which I will never use again especially this one. Will stick to well know high street sites and Shein and Temu. DO NOT USE AYZEZE.

October 30, 2025
Unprompted review
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