good service/easy website to work with. They wanted to get a lot of money out of my insurance because of some damage to the vehicle. I thought initially this is a scam, but actually after explain... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Camplify is an easy to use website, with a search function allowing you to look for vans that are available for your trip. Different levels of insurance cover. Easy to understand, easy to book too.
Company replied
Listers who don’t respond to booking requests within a week, should be made inactive. I had a couple requests that never responded and bookings were cancelled by Camplify. This isn’t helpful if you’re... See more
Company replied
We had another great easter get away using outback2sea. Customer service was excelent as always. Had couple small issues with van. Greg the owner was quick to fix them so we could enjoy our holiday. N... See more
Company replied
Company details
Written by the company
Camplify is a leading peer-to-peer digital marketplace platform safely connecting RV owners to hirers. We proudly offer the widest variety of caravans, campervans and motorhomes available across Australia, New Zealand, UK and Spain. We're on a mission to become the world’s largest and most trusted caravan & campervan sharing community making ‘van life’ accessible to all.
Contact info
Australia
- camplify.com
4.3
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Very easy to use
July 9, 2026
Search was relatively good
Search was relatively good. Criteria could be better, and hidden costs more transparent. Such as delivery costs.
July 8, 2026
Must have camping app!
Lots of options to book near your desired location. The delivery option has been a game changer for my family - we can now camp in luxury without the need to upgrade our car and tow.
The camplify app could do with some upgrades, including more filtering options to more easily search for what you're looking for, and greater ability to see the details of vans that you have booked, including easier access to picture after booking.
Overall, a must have for my family!
July 15, 2026
Loved the ease and practicality of…
Loved the ease and practicality of using Camplify. They're pragmatic in their operations and the trailer we hired was awesome!
July 7, 2026
The holiday party was a good experience
The van was what we expected. It worked very well for us once we bought a step stool for climbing in the back.
July 21, 2026
Reply from Camplify
Thank you for sharing this lovely feedback – we're so glad the van suited your needs perfectly! It's great to hear a simple step stool solution made climbing in the back a breeze. Camplify loves hearing how our community makes each trip work seamlessly for them.
Easy to search and communicate
Easy to search and communicate , booking process is easy. Would be useful if the delivery fees are specified up front or if there was a calculator for delivery fees.
July 6, 2026
Reply from Camplify
Thanks so much for the positive feedback on our search and booking experience – we're thrilled it's been smooth for you! We really appreciate the suggestion about upfront delivery fee visibility or a calculator, and we've flagged this to our product team for consideration. Camplify is always looking to make the journey even easier for our community.
Camplify was easy to navigate and find…
Camplify was easy to navigate and find the van we wanted to hire. It was great to talk with the van's owners and ask questions before purchasing. The app was easy to use and navigate. I would definitely do this again.
July 6, 2026
Reply from Camplify
Thank you so much for the wonderful feedback! We're thrilled the app made it easy to find your van and connect with the owners before booking, and we'd love to have you hire with us again.
Easy communication quality van vendor…
Easy communication quality van vendor was very helpful
July 6, 2026
Reply from Camplify
Thank you for the lovely feedback! We're so pleased to hear you had easy communication and a helpful vendor — that's exactly the experience we love to hear about.
Simple to use
July 13, 2026
Reply from Camplify
Thanks for the great feedback! We're so glad you found Camplify simple to use.
I knew the owners of the Caravan I…
I knew the owners of the Caravan I chose to rent...and they helped me get through the process.
It did cost me more than I anticipated, but it seemed easier to follow the process. And I was able to make the full payment required in one step.
Thank you, Astrid Tholens
July 7, 2026
Reply from Camplify
Thank you for sharing your experience, Astrid! We're so glad the owners could guide you through the process and that you found the one-step payment convenient. We appreciate your feedback on cost expectations and are always looking for ways to make pricing clearer upfront.
site clunky
I found the site seemed a bit clunky to get around, im not sure if it has been changed but i thought it was easier to find what i wanted previously. the person I am dealing with has been excellent, great communication prompt reply etc, I would give them 5 stars
July 12, 2026
Reply from Camplify
Thank you for sharing your honest feedback — we're glad to hear the owner you dealt with was excellent, with prompt and great communication deserving of 5 stars! We appreciate you flagging that the site felt a bit clunky to navigate compared to before, and we've passed this along to our product team for review.
Took.3 days and 3 attempts to get the…
Took.3 days and 3 attempts to get the address of host .. Bothering time he got back to me was too late so had to book late min hotel.
July 8, 2026
Reply from Camplify
Thank you for letting us know about this experience — we're sorry to hear it took multiple attempts over several days to get the host's address, leading to a stressful last-minute hotel booking. As this relates to a booking issue, we have escalated this to our Customer Support team to look into what happened. We understand how frustrating this delay must have been and appreciate you bringing it to our attention.
Caravan was delivered on time and in…
Caravan was delivered on time and in beautiful condition despite bad weather. Tim and Jessica were very quick to respond to any queries and overall lovely to work with. Would highly recommend 😀
July 5, 2026
Reply from Camplify
Thank you for this wonderful review — we're so glad the caravan arrived on time and in beautiful condition despite the weather, and that Tim and Jessica were quick to respond and lovely to work with. We really appreciate you recommending us, and we hope to see you booking with Camplify again soon.
Reply from Camplify
Thank you for the fantastic feedback — we're so glad you found our service great and easy to use! We really appreciate you saying you'd use us again, and we hope to see you booking with Camplify soon.
Very easy platform to use
Very easy platform to use. Only improvement would be to make sure caravan specs such as tow ball mass and ATM are included in all listings.
June 22, 2026
Reply from Camplify
Thank you for the great feedback on how easy our platform is to use! We also appreciate the helpful suggestion about including tow ball mass and ATM specs on all listings, and we've flagged this to our product team for consideration. We hope to see you booking with Camplify again soon.
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