Easy ordering experience and then a prompt phone call to verify shipping details! Order arrived in less than 24 hours, and to Saskatchewan. Another call to verify I received the shipment, right after... See more
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CaviarHub is Canada's premium online destination for sturgeon caviar, red caviar, fish roe, and truffle products. Discover our carefully curated selection of fine caviar and truffle products perfect for any occasion and for any budget. Whether you need Beluga or Ossetra black caviar for a sophisticated party or salmon roe to spruce up your next dish, CaviarHub has you covered. Get personalized white glove service and 1-Day shipping on all orders, guaranteed to arrive fresh and cold.
Montreal, Canada
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Fast shipping in a very well packed unit.
Have not eaten yet - so will be another review.
Reply from CaviarHub - Caviar & Gourmet Food
Reply from CaviarHub - Caviar & Gourmet Food
Excellent service !!
Products were received perfect. Divine tasting experience. Beluga caviar, crème, and Blinis, with Blanc de Blanc Champagne.
Reply from CaviarHub - Caviar & Gourmet Food
***Edit** caviar hub tried to flag my review as defamation. But good news trust pilot said that was false. What a joke of a company DO NOT SUPPORT CAVIAR HUB
Customer service is everything!
Heard bad things about this company.
Wanted to prove my friends wrong.
Made an order, problems with shipping.
Customer service made it feel like it was my fault. Person on the phone was also rude i hope they dont resale the item i sent because its probably spoiled by now.
Really disapointed such a waste of my time!
WILL NOT BE ORDERING AGAIN FROM CAVIAR HUB. TRYING ANOTHER COMPANY THIS WEEK:)
Reply from CaviarHub - Caviar & Gourmet Food
The salmon roe I bought is fine but the creme fraiche showed up sour and separated.
Reply from CaviarHub - Caviar & Gourmet Food
Reply from CaviarHub - Caviar & Gourmet Food
Patrick at CaviarHub was knowledgeable and very helpful. We ordered personalized caviar spoons. The order was delivered on time as promised. Patrick made it easy to place the order and handle the changes. We will work with them again.
Thank you for all your help and making this part of the project a big success.
Reply from CaviarHub - Caviar & Gourmet Food
You guys have awesome selection, and I absolutely love that you are a Canadian company. My order came in like 2 days flat, and it was packaged excellently. I wasn't able to be at home for the delivery and was worried that it would spoil, but when I got home and looked in the package, the cold packs that it was stored with were still ice cold.
I appreciate that greatly. I made a Poke bowl and my wife and 6 year old son LOVED it.
Thank you guys so much.
And if you're curious how I found out about you, you actually just randomly showed up as a recommended product in my Facebook ads lol
Reply from CaviarHub - Caviar & Gourmet Food
Reply from CaviarHub - Caviar & Gourmet Food
Reply from CaviarHub - Caviar & Gourmet Food
Reply from CaviarHub - Caviar & Gourmet Food
The salmon roe was as good as any I've ever had. Sure to be a repeat customer with bigger quanties. Not a fan of large delivery fees.
Reply from CaviarHub - Caviar & Gourmet Food
Reply from CaviarHub - Caviar & Gourmet Food
Amazing service and fantastic products
Definitely ordering more
Reply from CaviarHub - Caviar & Gourmet Food
The caviar, smoked salmon and truffles were all good Quality and very much enjoyed. When there was an issue with the shipping, I reached out and they insured that it reached me in time for my gathering. I will definitely be a repeat customer.
Reply from CaviarHub - Caviar & Gourmet Food
Arrived quickly and still in ice ( and we are very rural). One of the caviars we ordered was Siberian (Baerii) Caviar; it was excellent. We will order again.
Reply from CaviarHub - Caviar & Gourmet Food
I was impressed with the packaging for shipping and it arrived as stated. All items purchased were of superior quality. I would recommend or order again from CaviarHub.
Reply from CaviarHub - Caviar & Gourmet Food
CaviarHub has excellent products. We have ordered from them many times and never been disappointed. During a recent storm, I appreciated their communication and updates on shipping. I highly recommend them for all your caviar needs!
Reply from CaviarHub - Caviar & Gourmet Food
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