The salmon roe I bought is fine but the…
The salmon roe I bought is fine but the creme fraiche showed up sour and separated.
July 28, 2026
Reply from CaviarHub - Caviar & Gourmet Food
Hi Taylor,
We're truly sorry to hear about your experience with the crème fraîche. This is not the standard we hold ourselves to, and we take this very seriously.
We've already processed a full refund for the item, and one of our team members will be reaching out to you today to better understand what happened and make sure this is fully resolved to your satisfaction.
We appreciate you taking the time to share your feedback, and we look forward to the opportunity to make this right.