I purchased the Middle Buster (a Ripper Plow) but there were two problems: (1) first the holes are drilled with National Coarse (NC) threads.....not National Fine threads. All the lift pins for a Ca... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Garvee is good about shipping when they indicate, they are not good at responding for a return, I called three times already and they indicate" one of their team members will call me to let me know ho... See more
Company replied
I ordered a walnut color for my sideboard buffet. In reviewing the order it stated the color as oak. I do not want the oak finish.
Company replied
Description online said it was ready to use out of the box and it took about 20 minutes to assemble and was not easy for a disabled senior, It's light enough and small enough to easy fit in the car.... See more
Company replied
Company details
Written by the company
Welcome to Garvee, your go-to destination for premium automotive parts and home appliances, including tires, jacks, diesel heaters, fuel caddies, ride-ons, ice makers, and air conditioners. With a strong supply chain and an extensive warehouse network across the United States, we ensure fast delivery and reliable after-sales support. At GARVEE, we take pride in offering high-quality, industry-vetted products sourced from the best manufacturers to guarantee you only get the best. GARVEE is committed to transparency, offering exceptional value while disclosing recommended retail prices. We foster a positive and inclusive company culture, with a diverse team where women make up 56% of our workforce as of Jan. 2023. Our vision is to consistently provide top-tier products and, over the next five years, become the fastest-growing online retailer for automotive parts and home appliances. Join us at GARVEE, where we blend quality, speed, and service to make your vehicles and your home more convenient! See our full range of products at http://www.garvee.com
Contact info
4215 E Airport Dr, Ontario, CA 91761, USA, 91761, Ontario, United States
- +1 888 891 2855
- support@garvee.com
- garvee.com
3.3
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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The product arrived new in box, but DOA
The product arrived new in box(pull behind lawn sweeper) and was DOA. Wheels and sweeper did not move. Contacted customer service, requested more information, i provided along woth a video of what i was experiencing. Crickets, appears to be a delay tactic to push it neyond their 30 day return policy. Frustrated with product, company, customer service.... Would never and i mean never will i deal with this shit show of a company.
October 27, 2026
Unprompted review
Buyers beware unethical scammers
Buyers beware. They sent me the wrong product and two months later have not resolved the situation. Customer Service is ridiculous and they forward you through an email channel in China. You provide proof of purchase and pictures, they claim they will send return labels and the product purchased and it is a spinning loop. I will NEVER order from this unethical company every again. Luckily there is recourse with Credit Card companies when you are scammed.
September 14, 2026
Unprompted review
The item I ordered came with two broken…
The item I ordered came with two broken pieces, paid the extra $5.69 worry-free purchase. Customer service sends generic emails, had to copy and paste the first one to the second one, to get a third one. The third one sent me to Seal resolution center, and they say I'm past the 14-day return window. So much for their worry-free purchase and the 12 month warranty.
November 4, 2026
Unprompted review
Reply from Garvee
Hello,
We sincerely apologize that your item arrived with two broken pieces and that your experience with our customer service has been frustrating.
We’re sorry that our previous responses did not adequately address your concerns or provide the assistance you needed. We take your feedback seriously and would like the opportunity to review both the damage to your item and the protection coverage associated with your purchase.
We have sent you a private message through Trustpilot. Could you please provide your order-related information so we can locate your purchase? We will assign a dedicated customer service specialist to review your situation, verify the applicable coverage and warranty options, and work with you toward an appropriate resolution.
Thank you for giving us the opportunity to look into this. We sincerely apologize again for the inconvenience.
Best regards,
OMG what a crap operation
OMG what a crap operation. They used the wrong address, did not answer their phone, did not respond to emails on their site, and PayPal was NO help. DO NOT DO BUSINESS WITH THEM. Unless you want to just throw away money. And F Facebook for letting them advertise. UNACCEPTABLE.
November 4, 2026
Unprompted review
Reply from Garvee
Hello,
We sincerely apologize for the frustrating experience you had during your shopping at GARVEE. This is definitely not the situation we want any customer to encounter.
We highly value your feedback and have immediately assigned relevant personnel to conduct a comprehensive investigation and contact you to resolve the issue.
We are deeply sorry for the inconvenience and disappointment caused. Thank you for bringing these issues to our attention. We look forward to having the opportunity to properly resolve them for you.
Best regards,
the wrong item was delivered and no one…
the wrong item was delivered and no one has gotten back to me with how to get the correct item sent. Both phone call and email but no response.
October 26, 2026
Reply from Garvee
Hello,
Thank you for sharing your feedback with us. We sincerely apologize for the troubles, inconveniences and negative experiences you have encountered, and we also apologize for failing to meet your expectations.
At GARVEE, we attach great importance to customer satisfaction and product quality. We will assign a dedicated person to conduct a thorough investigation into your situation and contact you directly to assist in resolving your issues.
Thank you for your patience and cooperation. We look forward to being of assistance to you.
Best Regards,
Customer service!!!
The order was handled great! From beginning to to delivery! Thank you
November 2, 2026
Reply from Garvee
Hello，
Thank you so much for your wonderful feedback! We're delighted to hear that everything went smoothly with your order, from the initial handling all the way through delivery.
Your satisfaction means a great deal to us, and we truly appreciate your trust in GARVEE. We look forward to serving you again!
Best Regards,
I recently purchased a Garvee 5 ft disc…
I recently purchased a Garvee 5 ft disc harrow. Product is very sturdy but did NOT come with assembly instructions. I reached out to the company and they could not provide. I was very angry about this but did manage to get the harrow assembled. The company was very apologetic and did make a sincere effort to give me a partial refund for their lack of assembly instructions.
October 9, 2026
Unprompted review
Reply from Garvee
Hello，
Thank you for taking the time to share your experience with us again. We're glad to hear that you were able to assemble your 5 ft disc harrow and that our team made a sincere effort to address the inconvenience caused by the missing assembly instructions.
We sincerely apologize again for the frustration this issue initially caused. Your feedback is important to us, and we appreciate your acknowledgment of our efforts to make things right.
We will also share your comments about the assembly instructions with our relevant team so we can continue improving our products and customer experience.
Thank you again for giving us the opportunity to assist you. We truly appreciate your feedback and your business.
Best Regards,
It's been 6 days and still have not…
It's been 6 days and still have not received my Jackson and it shows they are still in the same place as the day I ordered them
October 30, 2026
Reply from Garvee
Hello，
We sincerely apologize for the delay in receiving your order and understand how frustrating it must be to see that the tracking information has remained unchanged for six days.
This is certainly not the delivery experience we want you to have. We will arrange for our relevant team to conduct a thorough investigation with the shipping carrier to clarify the current status of your packages and identify the reason for the delay.
A member of our customer resolution team will also reach out to you directly to follow up on this matter and work toward an appropriate solution.
Thank you for bringing this to our attention. We truly appreciate your patience and the opportunity to make things right.
Best Regards,
This was my first purchase and I have…
This was my first purchase and I have to say I was happy with the process. The products were delivered to my home within 3 days and they do exactly what I want them to do.
October 29, 2026
Unprompted review
Reply from Garvee
Hello，
Thank you for choosing GARVEE for your first purchase! We're delighted to hear that you had a smooth shopping experience and that your products arrived quickly and met your expectations.
Your satisfaction means a lot to us. We truly appreciate your trust and look forward to serving you again!
Best Regards,
Buyer Beware - Garvee won't issue returns
Buyer Beware! Purchased an item from Garvee. Emailed multiple times requesting return instructions, but they refused to give them to me. Offered to "work it out" (irrelevant..didn't fit the space). Offered money back to keep it. They suggested that I resell it. Item was unused, in original unopened box, and I followed all return instructions. Finally had to fight it out with my credit card company.
October 8, 2026
Unprompted review
Reply from Garvee
Hello，
We sincerely apologize for the frustration and disappointment you have experienced with your return request. We understand your concerns, especially since you stated that the item was unused, remained in its original unopened packaging, and that you had made multiple attempts to obtain return instructions.
We are sorry that our previous communication did not provide you with the clear guidance and assistance you expected. This is certainly not the experience we want any of our customers to have.
We will immediately arrange for our senior customer resolution team to conduct a thorough investigation into your case, review the previous communications and return arrangements, and work toward an appropriate resolution. A dedicated representative will also reach out to you directly to follow up on this matter.
Thank you for bringing this experience to our attention. We take your feedback seriously and sincerely hope to have the opportunity to make things right.
Best Regards,
Not enough of the right screws to put…
Not enough of the right screws to put it together and the scewdrivet broke so until I can get screw replacements (Ace did not have what I needed) it’s half put together.
So not a happy camper here.
November 1, 2026
Reply from Garvee
Hello，
We sincerely apologize for the inconvenience and frustration caused by the missing screws and the damaged screwdriver. We understand how disappointing it must be to have your assembly interrupted and be unable to complete the setup because of these issues.
This is certainly not the experience we want you to have. We will immediately assign a member of our customer resolution team to investigate the missing hardware and damaged tool, coordinate with the relevant department, and help find an appropriate solution as quickly as possible.
Our team will also reach out to you directly to follow up on the details and discuss the next steps.
Thank you for bringing this to our attention. We truly appreciate your patience and the opportunity to make things right.
Best Regards,
I learned my lesson..
I learned my lesson... The chicken nesting structure is not strong or well made. The instructions leave a lot to be desired.
November 4, 2026
Unprompted review
Reply from Garvee
Hello，
We sincerely apologize that the chicken nesting structure did not meet your expectations in terms of sturdiness and quality, and that the assembly instructions were not sufficiently clear.
We take your feedback seriously and would appreciate the opportunity to look into your experience and help address your concerns.
We have sent you a private message through Trustpilot. Please kindly check your inbox and provide your order-related information so that we can assign a dedicated customer service specialist to verify your situation and work with you toward an appropriate solution.
Thank you for bringing these issues to our attention. We hope to have the opportunity to make things right.
Best Regards,
The item was as we expected
October 20, 2026
Reply from Garvee
Hello,
Thank you so much for your review! We are happy to hear the item met your expectations.
Please reach out to us if you need any help in the future:
Email: support@garvee.com
Phone: +1 (888) 891‑2855 (Mon‑Fri, 9AM‑5PM PST)
Kind regards,
The service is terrible I've been…
The service is terrible I've been trying to return the wire fence I purchased and all I keep getting is the run around I will never purchase another thing from this company the quality of the wire fence is terrible and like I said trying to return it is the worst I've ever dealt with
October 22, 2026
Reply from Garvee
Hi there,
We sincerely apologize for the terrible experience you’ve had with returning your wire‑fence item. It is disappointing to hear you have not received proper support throughout your return process.
We will assign our customer‑service team to look into your case and resolve your issues promptly.
Email: support@garvee.com
Phone: +1 (888) 891‑2855 (Mon‑Fri, 9AM‑5PM PST)
Kind regards,
I returned the items June 6 2026
I returned the items June 6 2026
They never 👎 send my refund almost 6 months no refund sucks.
November 3, 2026
Unprompted review
Reply from Garvee
Hi there,
We are truly sorry to learn you returned your items on June 6, 2026 but still have not received your refund after nearly six months. This is absolutely not the service we aim to deliver.
We will arrange our support team to investigate your return case and assist you to get this sorted out.
Email: support@garvee.com
Phone: +1 (888) 891‑2855 (Mon‑Fri, 9AM‑5PM PST)
Kind regards,
This is the worst quality of fencing…
This is the worst quality of fencing material I have ever seen. There is no way it will hold an animal inside. It is pure junk and you should be ashamed of selling this low of quality of an item. I have been I. The livestock industry a long time and the old saying if it seems too good to be true it is. Well price and shipping was good but that’s the only thing good about it.
October 30, 2026
Reply from Garvee
Hi there,
Thank you for your honest feedback. We sincerely apologize that our fencing material failed to meet your expectations, especially given your extensive experience within the livestock industry.
We will arrange our customer‑service team to follow‑up and address your concerns accordingly.
Email: support@garvee.com
Phone: +1 (888) 891‑2855 (Mon‑Fri, 9AM‑5PM PST)
Kind regards,
The rugs a cute but as far as nonskid…
The rugs a cute but as far as nonskid well they do slide and move. This is annoying having to straighten them. You need to add more nonskid traction to your rugs.
November 2, 2026
Reply from Garvee
Hi there,
Thank you for your honest feedback. We’re glad you think the rug looks cute, but we sincerely apologize for the annoyance caused as the rug slides and moves around. We totally understand how frustrating it is to keep straightening it.
We have shared your valuable suggestion about improving non‑slip traction with our product team for future product optimization.
If you need further assistance regarding your order, please feel free to get in touch with us:
Email: support@garvee.com
Phone: +1 (888) 891‑2855 (Mon‑Fri, 9AM‑5PM PST)
Kind regards,
Reply from Garvee
Hi there,
Thank you for your wonderful review! We’re delighted to hear ordering was simple and your delivery was fast, matching what was advertised.
Should you need any support for future purchases, please feel free to contact us:
Email: support@garvee.com
Phone: +1 (888) 891‑2855 (Mon‑Fri, 9AM‑5PM PST)
Kind regards,
Great service for a great price
The rug was delivered within the time promised. The coloring is a little different than what I expected but I can live with it because it is still neutral.
October 30, 2026
Reply from Garvee
Hello，
Thank you for sharing your experience! We're glad your rug arrived within the promised timeframe and that its neutral coloring works well in your space.
We appreciate your understanding and valuable feedback, and we hope you enjoy your new rug!
Best Regards,
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