Cosmetify Reviews 

7,476
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 3,232 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that orders arrive within a couple of days and are securely packaged to prevent damage. Consumers also appreciate the very competitive, affordable prices found across the catalog and find the online store smooth to navigate when purchasing fragrances. However, some reviewers were not happy with unexpected delivery delays, mentioning instances where parcels arrived later than promised or tracking information failed. A few other people also felt that customer support struggled to resolve inventory stock issues, leading to frustration with incorrect product shipments.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the prompt shipping times and... See more

Product

Clients share positive opinions on product quality, frequently praising the great prices and fast delivery of... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates and great deals on... See more

Order

Reviewers mention positive feedback about order processes, highlighting the easy website navigation and good... See more

Service

People report high satisfaction with the service, highlighting speedy delivery and competitive prices.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought Paco Rabanne Black XS eau-de-toilette which I've been using for years but couldn't find anywhere recently until I saw Cosmetify! Great price at >£50 for 100ml - couldn't miss this, purch... See more

Company replied

Rated 5 out of 5 stars

Product well packaged, very prompt delivery, that aspect all great. Product itself was disappointing, Hugo Boss dark blue eau de toilette was rather feeble IMHO, so subtle as to be virtually unnoticea... See more

Company replied

Rated 5 out of 5 stars

I recently bought a fragrance from cosmetify,I do believe this was my first order. I received it within a week and it was well packaged I thoroughly enjoyed this fragrance. So I'd just like to say... See more

Company replied

Rated 5 out of 5 stars

The items arrived extremely quickly, within a couple of days of me ordering, and were carefully packaged. I also found it excellent value for money. It was a brilliant service all around. I'd absolute... See more

Company replied


Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics and Perfumes Supplier
  5. Discount Store
  6. Hair Product Store

Written by the company

Cosmetify is the definitive beauty platform, used by millions of shoppers to search, explore and purchase cosmetic and fragrance products from the widest selection of brands. We aren't a retailer and we don't stock or ship products, we simply aggregate as many stores as possible, comparing their prices before selecting the cheapest option, allowing you to save £££'s.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

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How this company uses Trustpilot

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4.5

All reviews

(7,476)

3,084 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

These guys were so disgusting towards…

These guys were so disgusting towards me the service was awful they brought to me a broken box where the perfume was leaking and they didn't even took responsibility about it they compensate me with 2 pounds when I bought two items the first one came okay and the second was broken event though I gave them all the evidence showing that the item came broken..

August 16, 2026
Rated 1 out of 5 stars

This company is impossible to speak with

This company is impossible to contact!!! No phone number. Tried to communicate through chat but was unable to to get any answers. Asked to speak with a person - no response. Went around their comms loop three times with no result. How do they stay in business?

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

Fake product

Ordered skinceuticals c e ferulic prevent and the product appears to be fake. The plastic packaging has Chinese written on it and a warning label. They need to investigate their supplier. I have contacted cosmetify for a refund and await a response.

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

paid for my order through Apple Pay but…

paid for my order through Apple Pay but apparently the sender omitted my door number on the label and I never received it , the seller has received it back from Royal Mail but I haven’t had a refund !
Cosmetify aren’t replying to my enquires on their website for order Cos52308368
Smacks of a scam now

August 28, 2026
Unprompted review

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