123ink logo
Visit website

123ink Reviews 

2,574
•
TrustScore 4.5 out of 5

4.5

Office Supply Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 399 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, competitive pricing, and user friendly website navigation that makes placing orders simple. Consumers also appreciate receiving their items securely packaged, accompanied by prompt and helpful assistance whenever they need support. Though some customers experienced delayed shipping times or unexpected issues regarding stock availability, the general sentiment remains highly favorable. A few people mentioned that their purchases did not arrive as quickly as promised by the online store delivery schedules. Shoppers occasionally noted that getting updates took longer than expected when problems arose during transit.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting good quality items and great... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting fast and efficient shipping... See more

Order

People report positive experiences with order processes, highlighting that websites are easy to navigate and... See more

Service

Users describe positive interactions with service, highlighting fast, reliable support and very friendly... See more

Price

Customers consistently report satisfaction regarding the price and overall value offered. Reviewers highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Èasy website to navigate, competitively priced and good quality products. Follow up phone call on advice,which is great to talk to a human being theses days. Any customer needs to discuss business and... See more

Rated 5 out of 5 stars

Item was delivered by courier the next day and I was given an accurate timeframe for delivery. Very reasonable price for original Epson ink and also much cheaper delivery than competitors. Within minu... See more

Rated 5 out of 5 stars

Ordered a storage tub 'really useful' brand, and I have had they before from other suppliers who sometimes sent it unpacked with just the postage label on or in a flimsy box. This one arrived in a str... See more

Rated 5 out of 5 stars

123ink, replaced the ink I bought 2 yrs ago with a new one when I reported the ink hasn’t been properly used/working since it was purchased in 2024. Craig, in customer support requested for receipt as... See more

Company details

  1. Office Supply Store
  2. Toner Cartridge Supplier

Written by the company

We're a proud to be Irish company, offering one of the country's largest ranges of original (OEM) and compatible printer consumables. Since opening our doors in June 2006, we've grown into an award-winning business serving more than 450,000 private and commercial customers across Ireland. We'd be delighted to add you to the list. With thousands of products in stock, fast order processing, and a team that knows printers inside out, we're here to help you get the right product at the right price.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,574)

366 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Avoid this company

Avoid this company, few businesses I know getting ripped off with dodgy stuff and can’t get in contact with them to get a refund

May 21, 2026
Unprompted review
123ink logo

Reply from 123ink

We’re sorry to hear about your experience and understand your frustration in resolving this matter. Can you confirm an order number at issue, and our team can investigate further?

Rated 5 out of 5 stars

Great service

I ordered an ink cartridge for a printer. It arrived within 2 days by courier. Great service. Well done to all.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

all I needed .....

I had been trying to find refills for ages!! (Cross - Parker etc) didn't think to look online - but voila all there - just what I needed and at a very good price - all delivered within 2 days - can't ask for more than that!!

July 30, 2026
Unprompted review
Rated 2 out of 5 stars

Next day delivery turned into 3 working…

Next day delivery turned into 3 working days. Obviously not good enough service.

July 23, 2026
Unprompted review
123ink logo

Reply from 123ink

Hi Tommy, I’m sorry to hear your order did not arrive in the expected timeframe. Can you confirm your order number, and we can investigate what caused the delay?

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look