ReliveX Reviews 

1,900
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,775 reviews, reviewers had a great experience with this company. Customers frequently mention that the wireless device is well-made, very versatile, and truly helps relieve chronic back pain effectively. Many people are pleased with the fast delivery service, clear tracking updates, and overall professional presentation. However, some reviewers noted that the device can occasionally be a bit glitchy or struggle to maintain a stable connection. Some people were also dissatisfied with confusing ordering processes, unexpected extra charges, or difficulties getting timely customer support. A few consumers additionally felt that the product did not work for their specific needs or provided limited results.

What people talk about most

Product

Clients share positive opinions on product performance, with many reviewers noting significant pain relief... See more

User experience

People report positive experiences with user experience, finding the device very easy to operate and... See more

Quality

Customers had positive experiences with quality, expressing deep appreciation for the durable construction,... See more

Delivery service

Customers consistently note ambiguous experiences with the delivery service, reflecting a mix of satisfaction... See more

Order

Consumers find order experiences to be mixed, with opinions varying widely. While some reviewers praised the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Having seen social media adverts was concerned this may be a scam. Looked on other sites to ensure was real. Be warned when purchased as I clicked buttons thinking I was ordering an extra set of pa... See more

Rated 4 out of 5 stars

I was kept updated on delivery and the unit appears to be well made. I have been using the item now for 5 days, so to early to give an honest opinion on how effective it will be. I intend persistently... See more

Rated 4 out of 5 stars

Unit works well and love that it’s wireless. I can’t tell that it gets into the “deeper” muscles but will continue using to see if it’s better than my original wired TENS unit. I wish it would have co... See more

Rated 4 out of 5 stars

The product is good, few blips with the delivery. I would recommend that you advise buyers to view the YouTube video on how to operate. Not used it long enough to give a full review but I can feel an... See more


Company details

  1. Massage Supply Store

Written by the company

Your solution for daily relief and support. When discomfort becomes your daily companion, it is important to find support that can improve your quality of life. Our massagers are designed to provide targeted relaxation to areas such as the feet, legs, and back. Whether you experience stiffness or heaviness, our devices help promote comfort within 15 minutes a day. No medication, no complications—just effective support for a life with greater ease.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(1,900)

1,887 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good product

Product is easy to use, the delivery was a little slow but it was well protected. I looked and researched your product.l have sciatica and lower back pain,it helps relieve it

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

The product has definitely helped with my back pain. In fact I bought one for my sister. We are both really pleased with the results. It doesn’t cure the pain completely but definitely does help with the pain. I would highly recommend it.

September 6, 2026
Unprompted review
Rated 1 out of 5 stars

Never can get two pads to work at the…

Never can get two pads to work at the same time -multiple attempt's to press the button / it is green and again only one works
Been using it x 2 weeks - have NOT seen a difference - relief is 15 minutes
My Tens on high frequency pulse works better

September 5, 2026
Unprompted review
Rated 4 out of 5 stars

What’s made my experience great is that…

What’s made my experience great is that the leg massagers have done an awesome job helping my leg spasms and swelling in my legs and feet.
Ordering was very easy. I hate how long it takes to get the product from China. Wish there was a distribution here in USA.

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

The company promotes 90-day money back…

The company promotes 90-day money back guarantee, no questions asked.

After trying it out and disliking features & results. I requested to return it.
Then the questions start & fees

"Shipping label: $10-$20 (varies by location, deducted from refund)
- Medical disposal fee: 15% of the order amount, if the package has been opened - Restock fee: 10% of the order amount, if the package is unopened"

Might as well keep it now, so much for your money back guarantee!

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

I just started today

I just started today, my first treatment, after I had no shooting pain in my hip. I will update this as I continue to use. Ordering was easy but shipping slow. I would definitely recommend trying this unit

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

I received my reliveX about 2 weeks ago…

I received my reliveX about 2 weeks ago and started using it same day. I have had a laminectomy and a fusion several years ago and have not been able to walk more than 5 or 10 feet before I have lower back pain. It's not long before I have to sit or at least Lean on something. Since starting to use my reliveX, the time before I have to sit down has been increasing. Maybe it's in my head or wishful thanking but something I working. I can move around the shop or at home with far less pain, not cured but my life is far better. By the way, I'm 80.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

After 20+ years of grabbing at straws…

After 20+ years of grabbing at straws for my chronic pain, I decided one more time. Even tho I’ve missed a couple of evening treatments, I seem to be feeling better.
I don’t know how it works but it does. Much better than the tens unit prescribed for me years ago.
Thank you.

September 4, 2026
Unprompted review

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