I needed a pair of everyday, working around the house, shoes in a hurry, as my pair had given up the ghost. I ordered a pair, and it happened to be over the August Bank Holiday. They were dispatc... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In my experience Byron shoes can be relied upon to give immediate attention to mail orders. I ordered outside office hours and two days later my shoes arrived in the post. A great service which avoids... See more
Company replied
the size i was looking for is wasn’t available, i was able to use the watsapp contacted as suggested on the page and someone got back to me within minutes to make it available and other updates. shoes... See more
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I highly recommend this shoe store. I placed my order on Friday and had the shoes delivered on Saturday less than 24hours after I placed the order. The package was in perfect condition and my daughter... See more
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Company details
Written by the company
Founded in 1978, Paul Byron has become one of Ireland’s most recognised and trusted retailers. Over that time the company has continued to grow adding new stores, brands, categories and departments. The business now operates 17 stores across the Republic of Ireland and has established itself as Ireland’s largest independent footwear retailer. We are still Irish owned and operated. We are immensely proud of our heritage and the loyal following we have built up over 40 years operating in Ireland. Our business is constantly evolving and adapting to the ever changing market but our core values remain the same. Our teams are dedicated to providing the best customer service, they are the best in the business offering expert advice on all of your footwear needs. We are the footwear experts in Ireland… We offer the widest footwear range in the market with the biggest selection of brands across all categories ensuring we have something to suit all tastes and trends. Our website www.paulbyronshoes.com offers the largest online footwear selection in Ireland and continues to grow at pace as we pursue our omni-channel growth strategy. We pride ourselves on the loyal relationships we have with our customers and brand partners which have ensured the success of our business. Our kids department offers the largest selection available in Ireland, featuring the best brands in the footwear industry. We know how important it is to get your child’s footwear choice correct… our customers know their child’s feet are safe in our hands! Our kids department offers professional advice and fitting from their first shoes onwards. Our mission is to deliver Quality, Value and Fashion every day….
Contact info
Golf Links Road, Roscommon, F42 XV09, Roscommon, Ireland
- 09066 27270
- support@paulbyronshoes.ie
- paulbyronshoes.com
4.9
Excellent
17K reviews
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Fast delivery ,great prices and quality…
Fast delivery ,great prices and quality very happy 😊
August 28, 2026
Sourced my size when was not available…
Sourced my size when was not available in my local store or online.
Super customer service 👏👏
Thank you it has been a while since I experienced such CS excellence!
August 28, 2026
Exactly what I ordered…
The three pairs of sandals that I got were just exactly as I hoped, fitted perfectly, arrived promptly and very good quality. I’ll keep ordering!!
August 24, 2026
Crocs arrived less than 24 hours from…
Crocs arrived less than 24 hours from ordering. Super service
August 28, 2026
Unfortunately the shoes I bought online…
Unfortunately the shoes I bought online were too tight but discovered could return to the nearest shop. Delighted to say I was able to exchange them without any problems in your shop in Gorey.
August 28, 2026
Really quick delivery and shoes were…
Really quick delivery and shoes were good value and looked exactly like the photo.
August 28, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Paul Byron
Hello Anne Marie,
We are happy to hear that our service was very fast and that you received your order so quickly📦We appreciate your positive feedback😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Reply from Paul Byron
Hello Michael,
We're so glad to hear you're enjoying the shoes and our quick delivery! We appreciate your positive feedback😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Reply from Paul Byron
Thank you for supporting our Irish business,
Kind regards,
PB Team
Reply from Paul Byron
Hello Louise,
We are so pleased to hear that you were happy with our quick delivery service and found excellent value in your shoes. 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
The staff so nice
The staff, Amanda & Christine who I dealt with were SO friendly and helpful. I will be back because of them! The shoe selection is really god too of course!
September 4, 2026
Unprompted review
Reply from Paul Byron
Hello Elva,
We are so pleased to hear about your positive experience with our team members. It's wonderful to know they were so friendly and helpful. We're also delighted you enjoyed our shoe selection. 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Paul gave me good advices to keep me…
Paul gave me good advices to keep me motivated on my weight loss journey
August 21, 2026
Reply from Paul Byron
Hello Corina,
We are so glad to hear that our team member provided valuable advice and motivation for your weight loss journey. We appreciate your kind words😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Ordered my shoes on Tuesday and they…
Ordered my shoes on Tuesday and they were delivered following day....WOW
August 27, 2026
Reply from Paul Byron
Hello Aiden,
We are so pleased to hear that your shoes were delivered so quickly after you ordered them. Thank you for sharing your positive experience with us😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Reply from Paul Byron
Hello Lauren,
We are so pleased to hear that you experienced very fast delivery and excellent packaging😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Once again very fast delivery and…
Once again very fast delivery and runners very comfortable and are waterproof
August 27, 2026
Reply from Paul Byron
Hello Ellen,
We are so pleased to hear that you experienced very fast delivery and that your new runners are very comfortable and waterproof😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Reply from Paul Byron
Hello Bernadette,
We are so pleased to hear you experienced very efficient and quick delivery! We truly appreciate your kind words 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Easy to view & order on app
Easy to view & order on app. Very quick delivery. Very pleased with items.
August 20, 2026
Reply from Paul Byron
Hello Bernard,
We are so happy to hear you found our app easy to use for ordering and that your delivery was quick! We're delighted you're pleased with your items😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Very quick service and we'll packaged.
August 27, 2026
Reply from Paul Byron
Hello,
We are so pleased to hear that you received very quick service and that your order was well packaged. 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
product was the same as advertised and…
product was the same as advertised and speedy delivery staff excellent
August 20, 2026
Reply from Paul Byron
Hello Sheila,
We are so pleased to hear that your product was exactly as advertised and that you experienced speedy delivery. We are also delighted that you found our staff excellent😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
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