Èasy website to navigate, competitively priced and good quality products. Follow up phone call on advice,which is great to talk to a human being theses days. Any customer needs to discuss business and... See more
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Review summary
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Company details
Written by the company
We're a proud to be Irish company, offering one of the country's largest ranges of original (OEM) and compatible printer consumables. Since opening our doors in June 2006, we've grown into an award-winning business serving more than 450,000 private and commercial customers across Ireland. We'd be delighted to add you to the list. With thousands of products in stock, fast order processing, and a team that knows printers inside out, we're here to help you get the right product at the right price.
Contact info
Units 29 & 30 North Park, North Road, Dublin 11, Ireland
- 018081244
- info@123ink.ie
- 123ink.ie
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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I came across this site by accident and…
I came across this site by accident and then I was nervous of using it because never heard of them. But I have to say I'm impressed with these. Fast delivery good quality good value and will use them again
Very professional and helpful service
Very professional and helpful service. Definitely recommended and will order more.
I found 123ink easily when I did a…
I found 123ink easily when I did a search for a spare part on google. Within five minutes I had ordered my part and it came in two days. I don’t think I could have found a quicker, easier way to deal with this problem. Thank you 123ink! Excellent service all the way.
Do not use this company
Do not use this company. I'm still waiting 3 weeks for my order.
Friendly service
Friendly service, very responsive customer service, reasonable delivery times. would use again.
Excellent service
Excellent service. Easy to order. Delivery quick and happy with price.
Definitely recommend 👌
Perfect experience
Shipping was done within the timeframe…
Shipping was done within the timeframe they mentioned, the items were packed nice and safe and their ink cartridges offer a great value for the money. would buy from them again
Price
Ease of access - price and delivery - all of the very highest standards
Rarely have the advertised stock and…
Rarely have the advertised stock and regularly delay orders. Lat order arrived over 6 weeks late
Reply from 123ink
Very good experience
Èasy website to navigate, competitively priced and good quality products. Follow up phone call on advice,which is great to talk to a human being theses days. Any customer needs to discuss business and most prefer over the phone and also quick response time when answering that phone.
Great service
Found what I needed quickly and it was delivered promptly. Great service. Will definitely order again.
Appalling Customer Service
Appalling Customer Service - Still Waiting on a Refund
Ordered a printer and ink on August 5th. The ink arrived, but the printer never did. When I flagged this, their customer service sent me a DPD "proof of delivery" photo showing a tiny package held in one hand (not a printer) outside a house that wasn't mine.
Since then, I have been passed around to 5 different customer service agents (Chris, Anne, Craig, Jesica, and Perrin). Three different people told me they were "contacting DPD" over the course of a week and a half with zero follow-up. Yesterday, they finally guaranteed me a resolution or a refund by 1:00 PM today. They missed their own deadline and completely ghosted me. I am now forced to initiate a chargeback with my bank. Avoid this company.
Reply from 123ink
Lots of stuff and great support.
I was looking for button/pill batteries without much success and tried 123ink and placed an order.
Then I got an email letting me know there was a delay and I had options. I decided to go with the flow - 6 tiny batteries with no urgency.
But 123ink treated it like a major purchase. Personal emails (with a name!) keeping me apprised all the way.
Great company.
Great service
Great service - my order was not all in stock and I was emailed to let me know and to give me the option of delaying my order until it was all in stock. I delayed my order and it arrived on the agreed date. A nice little touch was of the free pens and note pad added to my order which was appreciated!! Will definitely use 123ink.ie again.
The products are good and cost…
The products are good and cost effective.
Stocks are well maintained ordering is a cinch. Delivery times excellent.
All round my dealings with 123ink have been
First class. Thank you.
Fast and efficient service with good…
Fast and efficient service with good customer support.
Great service and item arrived in very…
Great service and item arrived in very good time. Highly recommend.
They gave clear details of the product…
They gave clear details of the product in stock or not. Their delivery was prompt. They include an envelope to return empty cartridges for proper disposal. All very good and I shall use them again.
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