Waste of money …
I’ve bought things from here before and they seemed fine although they do take ages to arrive.
This time I ordered two ice cube trays as the second one was half price.
Don’t waste your money! The first one seemed fine until I tried to remove the ice cubes and they were all stuck together - this may be because I put it on its side and not laid flat so I’ll try again - the second one had a leak so unusable - straight in the recycling bin - I won’t order anything else from here!
Reply from Sunny Bee
Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@sunny-bee.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.