I have had the most dreadful
I have had the most dreadful, annoying, frustrating & time consuming experience with DHL & Amazon.com. It could all have been easily resolved had DHL been a more customer friendly company & website. They simply don’t want to speak to their customers. I have spent ages going round in circles looking for a contact to a real person because none of their options match my problem. They can only deal with a problem if you have a tracking number but my problem was that I didn’t seem to have one that was recognised & so I could get to speak to a real person who might have been able to advise me. Hopeless customer service. I have had no end of problems. DHL are a faceless company not interested in helping their customers & I will never use them again.