CU

customer

Germany

Reviews

Review of Rugvista


Rated 5 out of 5 stars

Huge variety, good prices, fast shipping.

Huge variety, good prices, fast shipping.
I ordered three rugs from Rugvista, which I selected from thousands of models on their website.
RVD47280 - Bounce Teppich - Rosa 200x300
RVD47158 - Twirlee Teppich - Minzgrün / Grün Ø 150
RVD33656 - Spotty Teppich - Naturweiß 140x200
bought all on sale with 30% to 50% discount.
all came within a week super well packed.
Quality is amazing for the price.

May 1, 2026

Review of BOLIA


Rated 5 out of 5 stars

superb service, quality and delivery time

Bolia was one of my options for replacing our sofa.
However, I ended up buying from Westwing and deeply regretting it. With two weeks left before my move from Germany, the week of the delivery they sent me an email saying they wouldn’t be able to deliver on time.
We rushed back to the Bolia store and spoke with the same salesperson who had helped me two months earlier. He remembered us and helped us find the exact model we were looking for in the returned goods inventory, offering the same discount we’d received when we first visited the store(40%). The sofa was delivered within a week, very well packaged and completely new.
If you like Bolia sofas, don’t be put off by the price. visit a store, because many products have huge discounts, not to mention the exceptional customer service.

April 20, 2026
Unprompted review

Reply from BOLIA

Dear Customer,

Thank you so much for taking the time to share your experience with us. We’re truly sorry to hear about the challenges you faced elsewhere, but very happy that we could support you in finding the right solution in time for your move.
It’s especially nice to hear that our colleague remembered you and could help you find the perfect sofa – that’s exactly the kind of personal service we strive to offer. We’re also glad everything worked out smoothly with the delivery.
Thank you as well for highlighting our outlet options and in-store experience – it means a lot.
We hope you enjoy your new sofa for many years to come, and we would be delighted to welcome you again.

Kind regards,
BOLIA Team

Review of AUER Packaging GmbH

Review of Westwing Deutschland


Rated 1 out of 5 stars

Last-Minute Delay Left Me Without a Sofa – Do Not Trust Their Promises

We visited a Westwing store and decided to purchase a 3-seater Wolke sofa. We clearly explained that we would be leaving Germany in two months, and the salesperson assured us that the order would be delivered within that timeframe.

Today, during the scheduled delivery week , I received an email informing me that the sofa will be delayed by another month. My container is in two weeks, which means I will not receive the sofa at all.

What is particularly frustrating is that this delay was only communicated at the last minute. Had I been informed earlier, I would have had enough time to purchase a sofa from another store.

I contacted Westwing Germany’s customer service and was treated with complete disregard. I had to call two more times before being treated in a civil manner, but even then, the representative said there was nothing they could do.

Do not trust the promises made by this company’s sales staff or their after-sales service.

April 20, 2026
Unprompted review

Reply from Westwing Deutschland

Hello customer, 

We are truly sorry to hear about the trouble with your delivery and the stress this has caused before your move. 
To help us investigate what happened and find a solution for you, could you please provide your order number? We will look into this internally and get back to you as soon as possible.

Best regards,
Anna-Lena

Review of AndLight.de


Rated 5 out of 5 stars

Very satisfied

Fast delivery, easy payment methods, transparent communication and good prices.

April 6, 2026
Unprompted review

Reply from AndLight.de

Hello,

Thank you so much for your kind review! ✨
We are really happy to hear that you appreciated the fast delivery, easy payment options, clear communication, and competitive prices.
That is exactly the experience we aim to provide for all our customers.

We look forward to serving you again soon☺️

Best regards
Maria - Andlight

Review of END.


Rated 5 out of 5 stars

Gentlemonster Wback Sunglasses

Bought my Gentlemonster Wback sunglasses at End clothing.
Item came from UK to Berlin within a week without charging me extra taxes.
This model was discontinued in 2019 and I could only find in this online store.
Brand new and original item, in the box with all the seals, leather case and protective plastics in place.

June 8, 2021