Great price, work done on time and great people to deal with. Not sure about Taylor Swifts diamond encrusted pen on the service counter though. Keep up the good work!
August 13, 2026
Unprompted review
Reply from Wollaston Motorrad
Thank you, Karl! We're really pleased you had a great experience with us - and don't worry, that famous pen is staying firmly on the service counter for now! We appreciate you taking the time to leave such a lovely review and look forward to seeing you again.
Certainly well overpriced for what it is, the AI images of before and after suck you in to spending 10 times as much as you need to. Despite application to the letter of their instructions, most of the paint came off when we hand washed the car for the first time a month later. Chipex even admitted on a Facebook comment that it is not professional and only for minor stone chips, yet their advertisements suggest otherwise. Why are there so many 5 star reviews? In the tube containing the product is a leaflet, thd leaflet says leave us a 5 star review and we will send you another kit of a colour of your choice!
March 27, 2026
Unprompted review
Reply from Chipex
Hi Karl, I am sorry to hear you have had issues with your Chipex kit. Please email us at info@chipex.co.uk so we can help further
Quick delivery, alas not unlike their usual service as the lid on the Mr Color super clear was either not on properly after manufacture or some how let air in during its journey from Japan. Contents were solid 🤦🏻♂️
Never again will I use Cotton Traders when they continue to use Evri, I waited in for 2 afternoons having received said e mail from Evri saying the courier would deliver between a particular time. Then that time was extended then I was told no delivery. It was only on the third occasion that someone by chance was in to take the delivery. Never, ever again!
May 15, 2025
Reply from Cotton Traders
Hello Karl Read,
Thank you for leaving some feedback,
I am sorry for the delay in your order i have forwarded on your issues to the field manager at the couriers for clarification. Majority of orders are delivered successfully within 3 working days.
I have refunded your outgoing postage as a gesture of goodwill.
Kind Regards Cerian Cotton Traders Customer Support
Is the driver rating a carrot or stick? Renewal quote came through so did a quote on Go compare, same details and on the comparison site £70 less! Spoke to Ticker via their chat (I have screenshots) and they could not explain but said to purchase the online quote. Went back on the Go compare website, re input details and Ticker would not come up! Coincidence? I know what I think!!!! Given the quote on go compare had no driving style and the policyholder has always been in the top 2 points of gold driver how can it be more? No doubt they may post saying contact customer care but have already done that as stated, utterly hopeless!!!!
March 1, 2025
Reply from Ticker
Hi Karl, I'm sorry to hear that you've been unhappy with the price quoted to renew your daughter's policy. The Customer Service Team will be in touch to discuss things soon. Thanks, Ticker
Very poor service, item supplied and no indication that another key part was required as well. When an enquiry was made they said that they do not ship to the uk because of Brexit. Yet they sell items on eBay Uk. What is the difference then?
Quite deflated, when you order 10 litres of rather expensive paint, you expect 10. Upon opening the second tin there was not 5 litres but 4! The tin was secure and the package received unopened. I hardly think that it evaporated either!
June 16, 2024
Unprompted review
Reply from Resincoat
Thank you for your feedback, we are sorry to hear you are not 100% satisfied with the products, we can see you are in contact with our customer service team who are looking into this for you.
Terrible experience from start to finish. Ordered a DAB antenna, paid £7 postage for 1-2 day delivery. Sent 5 emails chasing and 19 days later it arrived 2nd class post in an envelope. Item did not pick up stations, no response to emails so went through PayPal. Most of the Google reviews are left by friends/associates of owners. Beware, if you purchase anything from them use PayPal so you have a method of recompense.
Terrible, the customer services person over inflates the price and from other in line forums this appears par for the course. Then messed about by the purchaser. A very, very disappointing experience and we would look to go elsewhere in future.
November 25, 2022
Reply from Motorway
Hi Karl,
Thankyou for your review, we're sorry you were unhappy with he buyers contact regarding the collection of your car.
We have investigated your sales journey, and needless to say, we have identified numerous areas in which our service fell short of our expectations. We sincerely apologise for any inconvenience and frustration caused by the delay in contact from your buyer.
We rely on seller feedback for dealer conduct so it's very helpful that you have raised this issue, we've now passed this matter to our dealership teams who will action it accordingly, formally raising those points and setting expectations around seller contact and updates regarding collection arrangements. We have internal processes to regulate buyer quality and should there be no improvement or if we are made aware of any other instances of poor conduct relating to this buyer then our actions will extend to account suspensions and ban. We will be closely monitoring the buyer's conduct going forward and have internal processes in place to regulate buyer quality. We monitor all purchasing and log all customer feedback so that any problematic dealers can be rapidly identified and acted upon where necessary. Where dealers have been found to have acted improperly in the past, Motorway have always been swift to take the necessary action, including the imposition of lifetime bans, in order to ensure the highest standards of service are maintained at all times.
In regards to your valuation and subsequent offer, we always ensure either in writing or via a recorded phone call that as a seller you confirm that you are happy to proceed with this final estimate before we list any vehicle, this is done to avoid wasting your time, our time, or our buyers time by pursuing a sale that you are not going to accept. Although your estimated selling price is agreed prior to sale, there is no guarantee that this amount will always be reached as a minimum. You’re also never obligated to accept a lower offer of course, as it is a voluntary transaction for all parties throughout.
We sincerely apologise for the poor journey you experienced with us and for any frustration or distress caused, as this is simply not the experience enjoyed by the vast majority of our customers.
We are pleased to see that the car was ultimately collected and the payment made, and we wish you all the best going forward.
My wife collected a one year old car from them 2 weeks ago, it was a 4:30 collection and it had just rained heavily. Mike the salesman completed the paperwork and my wife set off home some 160 miles away. When she next used the car which was in daylight a number of marks were noticed on the drivers window. Upon closer inspection these are scratches on the glass. Emailed Mike and he said he would look into it. A number of emails later and no response. It is a shame as we would have given a positive review, we feel rather disappointed by the whole experience now.
November 16, 2022
Unprompted review
Reply from Swansway Motor Group
Good Morning Karl,
Thank you for your 1-star review.
Can you please email me on Sharon.taylor@swanswaygroup with some details so I may look into your concerns.
Thank you for bringing this to our attention. Sharon - Swansway Motor Group
Poor Service, items ordered 3 days ago and still no notification of shipment. Amazon prime for me for the future, never again!
May 6, 2022
Unprompted review
Reply from Ultimate Finish
Hi Karl,
Thank you for your feedback. As you can see from the rest of our reviews, quick shipping is normally one of our strong points.
We can agree, it is difficult to compete against the might of Amazon, with their 22 distribution centres, 30,000 employees and 20+ billion yearly revenue in the UK.
I can confirm your parcel shipped this morning and should be arriving by the 4th working day, within the 3-5 day Free Delivery service chosen. Just like Amazon offer their paid for Prime service, we too offer a paid for Next Day Delivery service if you require your parcel more urgently. Even with the bank holiday closure, our team have managed to ship all parcels within the delivery method time frames.
I hope that apart from the slower shipping speed than expected, the rest of our service was up to standard; with competitive pricing, discount offers used, and our customer service team responding to your email the same morning.
Apologies if you feel let down by our service on this occasion, but we do try to, as a small independent company, meet the needs of our customers and ship as many orders as possible each day. We hope you give us another try in future.
We haven't been able to reach you via phone to discuss this matter, but if you would like to, please call us on 01474 360 360 Mon-Fri 8-5.
If I could give no stars I would, defective decals so fired off an email on the 31/1/22 explaining the problem. 2 weeks later so I sent a further message, the messages went through as I was given a reference number. Some 2 months have now passed and I have still heard nothing. Will abandon any future desires to purchase anything Airfix again
One item had some damage on the end but fair play to the company, they arranged delivery of a replacement straight away so starting the job was not considerably delayed. Would recommend them
November 5, 2021
Unprompted review
Reply from Plastics Hub
Thank you for your amazing review. Kind Regards Plastics Hub Team
Problem with a part for an airbrush ordered, after being given the runaround the part was posted back first class post. It is now 3 weeks and they claim not to have received it! Never again, will go elsewhere
November 1, 2018
Unprompted review
Reply from Wheelspin Models
Hi Karl,
Many thanks for your review, I'm sorry to see you chose to leave us 1 star.
I can see your items were delivered correctly within a couple of days of your order, and as they were not suitable for your needs, you returned them under our industry leading returns policy.
Whilst I fully sympathise with you, at time of writing we have not received your items back. I understand you posted these "over a week ago with first class Royal Mail", and whilst I'd certainly agree that we'd expect to have had them back by now, I'm afraid they are not here - so we would have to assume they are currently missing in the postal service.
I do feel it's somewhat unfair to direct your anger towards Royal Mail at us, but that is the world we live in.
Of course, should your items arrive you'll be refunded within 24 hours. In the meantime, I would suggest you contact Royal Mail for details of their claim process.