Use of delivery agent is flawed
Never again will I use Cotton Traders when they continue to use Evri, I waited in for 2 afternoons having received said e mail from Evri saying the courier would deliver between a particular time. Then that time was extended then I was told no delivery. It was only on the third occasion that someone by chance was in to take the delivery. Never, ever again!
May 15, 2025
Reply from Cotton Traders
Hello Karl Read,
Thank you for leaving some feedback,
I am sorry for the delay in your order i have forwarded on your issues to the field manager at the couriers for clarification. Majority of orders are delivered successfully within 3 working days.
I have refunded your outgoing postage as a gesture of goodwill.
Kind Regards
Cerian
Cotton Traders Customer Support