R Mills

Came to order NMN and every option sold out - the 60, 120 and 180 day options. Not a great start despite the seductive 20% discount code.

This product has no scientific basis to prove it works. I have used it for a month every day and it has made absolutely no difference. It looks plausible bit it's all Insta and A.I hype. Do not waste your money. Order 7740, a verified purchase.

Also, despite several 'unsubscribes' and email assurances they continue to hound you with emails.

PS - and its taken 4 months from to respond. Shocking.

Purchase a Patagonia shoulder bag. It was sold at a great price and delivery was super quick - and arrived in time for my trip. I would definitely purchase from them again.

I did think their convoluted discount structure/ promotional offer could be much simpler but delivery was prompt and am delighted with the items I purchased.

The T shirts arrived and I would say the quality is very good. However, I did contact them re the sizing as in most T shirts I am a small or at a push a medium. Their size chart suggested I would be a large which would have been way too big. I also asked if the necklines were tighter rather than being baggy. I was told they were tight. The consistency with all 3 colours I ordered is none existent. The blue fits perfectly - the white saggy around the neck and baggy at the arms and the black somewhere in the middle.

These T shirt websites all following the same format offering a superior fit 'Unlike most other T shirts'. If that's the marketing push they need to be make sure they have consistency so they remain on message. I purchased from True Classic and experienced exactly the same size inconsistency.

I see your reply - I have had no such feedback request?

PS - I have forwarded them all the details and images of inconsistent sizes. They offered a 30% discount off my next purchase. I responded saying I would prefer it off this purchase. No response.

I asked if they could deliver soonest as I wanted it to take on holiday and they said 'sorry that's not possible'. That was a bit blunt.That said, it arrived the following day. Lovely taste but yet to see if the benefits are worth the hype of I've been Instaduped. I can't get my frothing mug to work. Have emailed them but not had a response. I think their customer service could improve and maybe get agents to be a but more polite/ maybe think for themselves?

I placed an order on 27th August. Had the order acknowledgment then zero communication. I chased - still nothing other than an auto response to say they would respond within 5 days. Five days in this day and age??? Miraculously I then had an email to say they are on their way. They turned up but only ⅓ of the plants I ordered and 3 of them looked half dead as apparently a box was damaged by Yodel. I emailed Gardening Express the company and said just pick them up and refund me. Another auto response for 5 days. There is nothing 'express' about this company and their customer service stinks or is non existent. I should have read their Truspilot reviews before ordering and would never use them again.

Not impressed. Ordered 2 x Prebiotic Collagen Protein (Order #1134450) via link on Instagram only for them to send me 2 x Complete Gut Repair. I raised this with them. They said they needed proof of delivery and they would refund me. I advised them I had the delivery but nothing back. Chased and chased with a person called Joy and despite promising a refund they are now ghosting me. Avoid shopping with them if you want any level of service or guarantee of receiving the right product. Now taking this up with my card issuer.

A great experience - bought some Oakley polarised glasses for skiing, priced substantially cheaper than John Lewis and arrived well packaged and quickly.

I ordered a sample Christmas bottle, cloth and scents after been bombarded with adds on Instagram. I succumbed! Can't help thinking there is so much hype with this. The scent is lovely but does not linger and leave my home smelling fresh and gorgeous for all my guests to appreciate. It's nice using it and is effective but for me its about the effectiveness and quality of the 'e' cloth used. The marketing to the middle classes as two bored ostensibly wealthy housewives who no doubt will make a fortune on sell out is spot on for the Cotswold set and I do admire their ambition but essentially I thing the product doesn't really warrant the cost and full price. which is probably why its always on offer and the 'true' price.

Ordered some boots on a Sunday - delivered on the Tuesday. Fast and efficient with no hassle - and at a sale price.

Received my trial pack today. Love the face wash but yet to determine any real thoughts on the dark circle corrector/ moisturiser. I was disappointed in the sizes. They like freebies you get on a perfume counter!

Following receipt of the 'get on the waiting list' email for the LED eye thingamebob I looked at their website and instagram feed for result. Have to say all the men are in their 30s. Nobody over 40/50 (like me) and they all have clear skin anyway. To me that gives a false impression of the actual results. Come on guys, show real men rather than hand picked models!

NB - Since this review I have had the response from Lumin - the pictures are hardly images of all ages when there is nobody over 35 on them! I will wait to see if this is reflected on their website and instagram feed anytime soon.

Brilliant Experience. Though my initial delivery did not turn up they sent a replacement next day with fast email response times to resolve. The exemplar of what customer service should be.

This was a very straightforward transaction - ordered on Wednesday, delivered on Friday. The driver waited until my builder turned uo which was some 20. ins and was very obliging. Could not fault it!

Brilliant service from Magestic Wine as always. I just wish they like Waitrose would open in South Liverpool!

Despite ordering and saying it will be with me 'really soon' I've had no information updates 3 days later. They want your money - the live chat is helpful online to secure your funds in their till but when it comes to chasing the order and they have your money this is offline and you have to submit a ticket. Looking at other reviews they seem to trot out the same old excuse Should have bought from a bricks and mortar shop rather than this venture capital crowd I feel who don't give a jot about customer service.

AS I guessed - same line being trotted out as below and I can't believe they didn't even edit to take account of me stating this! Laura is on live chat on sales constantly to sell you a mattress but email support at emma hyphen mattress dot co dot uk and you get radio silence.

I also can't believe they ask you to add your email and name to this public review site? I give it 3 months before this company goes under.

First rate experience, great price for the taps I ordered, a fast and secure delivery. I would not hesitate in using them again

Reading other reviews this is a company which clearly has no customer service. They were quick to send and refund the item but they do not respond to any emails at all. Legally and under distance selling regulations they have to refund outward bound postage - which they didn't despite several chasing emails. I note that they have placed this in their T&C's "A sum of £4.00 will be deducted from your refund to cover postage" since ordering. In a competitive fashion market I think this is a something of a smokescreen.

Incidentally - they have a load of review from review.io but only the ones they want to publish.

I purchased a replacement battery for my Dyson vacuum cleaner and it lasted all of 6 months. Back and forth via emails with Anan at power source - sending images and videos of the fault and he said he would send a replacement - a second replacement I might add. All in all these batteries are useless and they do not stand by their guarantee. Forget power source and forget Dyson and purchase alternative models. Simply not worth the price.

I purchased an upright cordless vacuum cleaner and cancelled the next day. Despite speaking to someone they still sent it out. I refused delivery with DPD - as advised - on the understanding it would be sent back and I would be refunded. 3 weeks later and no progress and you have to fill out a form on their website in the hope it gets deals with. Not impressed. It's also interesting that they do not respond to any of these negative reviews.