WildBounds Reviews 

Good service, excellent communication and fast.

After a few previous good experiences with WildBounds I had an issue where a delivery didn’t show up.
Dreadful customer service from Ellie, ignoring consumer law.
Will never use this company again or ZenBivy Uk which seems to be the same company.

First time using WildBounds and I am impressed. I ordered an essential camping item and it was sent out without delay. I was also kept informed throughout the process which was very welcome. Great service, Thank you!

I had a query about a product and they responded and responded again with the answer on the same day, can't fault that personnel service at all and 2 day delivery with The Royal Mail is a big plus, rather than companies that use other couriers, where your parcel might get to you hopefully.
It's highly recommended from me ⭐⭐⭐⭐⭐

Ordered a rucksack on the Thursday, delivered the following Monday .....good quality product, cannot fault the service provided.

Used WildBounds for the first time after spotting they offer price matching. The process was straightforward with no awkward back and forth. They honoured it quickly and without fuss, which honestly sets them apart from a lot of retailers who make it unnecessarily painful.
The site itself is well put together. Great range of kit from independent brands you actually want to buy from, and the curation feels genuine rather than just a warehouse dump of every product going. Same day shipping and free UK returns gives you that confidence to just go for it.
First purchase but definitely not the last. Highly recommended if you want quality outdoor gear without overpaying for it.

Purchase a Patagonia shoulder bag. It was sold at a great price and delivery was super quick - and arrived in time for my trip. I would definitely purchase from them again.

The best customer experience vs any other outdoor company I have purchased from. Plus, they're gear is really great - you can tell that their brands and product ranges are well considered and well researched before becoming part of their stock. 10/10 company.

Ellie from the customer service team gave me the best cs experience of my life! Royal Mail completely messed up an expensive delivery and Ellie was able to replace the parcel in under 24 hours :) 10/10 would reccommend wildbounds for any outdoor needs

I've been a customer of Wildbounds on 2 occasions, and they have delivery quickly and well packaged goods with no issues. Best price for buff neck wear. Essential for hiking, fishing, and boating.

First time using this company and no issues at all. Good price, good communication, delivery and item exactly as stated. Would use again.

Great company to deal with . Purchased two black diamond head torches and they’re great quality. Posted quickly without issue. Highly recommend!!

I ordered Friday afternoon, item arrived Saturday morning without issue. Almost £14 delivery fee seemed a bit harsh considering I spent £300 but that’s the world we live and free delivery was offered but that wouldn’t have arrived until Tuesday.

The true mark of a great company is how they respond when something goes wrong after the sale — and Wildbounds absolutely delivered.

I had a query regarding a fault that developed with a travel mug after 6 weeks of use, and Dan from Wildbounds was superb in handling it. He resolved the issue quickly and professionally, without any hassle. His customer service was exemplary — friendly, efficient, and genuinely helpful.

It’s clear that Wildbounds values their customers not just at the point of sale, but throughout the entire experience. I thoroughly recommend them for their excellent products and outstanding support.

Thank you, Dan and Wildbounds.

Ok so its worth mentioning that I bought a tent and was sent the wrong one. However the way they dealt with that was brilliant. Ok so I didnt get what I wanted, what they did though was to let me keep the tent and gave me a refund. This was their suggestion which was super nice and to be honest it worked well for me. And for them I think. It meant we both felt like we'd won in some small way. Mind I kinda went and spent that money and a little more on a backpack from them.

I literally cannot recommend them enough. Big shout out to Dan there, who did all he could to help. Thanks :-)

Ordered a roller duffle to replace one that had fallen apart and didn't have time to repair before I needed it. It arrived super quickly and carefully packed (in its manufacturer packaging which was great).

Would order from them again, no doubt.

Bought an item from them 2 years ago and it needed repair. Contacted Wildbounds and they were very keen to say we should send it back to the manufacturer for repair. Being a large bag this meant a large parcel which they paid for and we got the repaired item back in a couple of weeks. Excellent company will use them again and again!

Clear details on website, quick to respond via email, allowed me to visit the warehouse to view the item I wanted before purchasing.

Really responsive customer services team, replied to my email surprisingly within an hour! Product is good quality and competitive pricing. Will be happy to look to repurchasing items from Wildbounds in the future