Zhibek Mokenova

United Kingdom

Reviews

Review of Community Fibre


Rated 5 out of 5 stars

Boosters weren't pairing to the router!

I would like to say that not every agent at Community Fibre has the same level of knowledge. Today I was on hold with an agent, don't remember his name, for around 57 minutes, he couldn't solve my problem. He was polite but the issue was still there despite many attempts he advised me to pair the boosters to the main router! In the end I got very tired and asked for a break and hung up. I had to call back and speak to another person. This time was an agent Miley, she reassured me and guided me step by step to solve the problem. Thank you Miley for your help and support. You are the star of the day, honestly!

August 29, 2026
Unprompted review

Review of Stevensons


Rated 5 out of 5 stars

Huge thanks!

I recently visited the Twickenham branch and had a wonderful experience. I had bought a school blazer for my son ages ago but it turned out to be too big, and he needed a smaller size. Unfortunately, I couldn’t find the receipt anywhere, so my only option was to visit the store and explain the situation.

I spoke to a shop assistant named Abdie, who listened carefully and reassured me that he would do his best to help. He spoke to his manager and came back with a solution. While we were waiting, he kindly offered my son and me chairs to sit on while I searched for the bank transaction and purchase date.

Abdie was incredibly patient, understanding, and supportive. He showed genuine kindness towards my autistic son and his anxious mum, and he resolved everything smoothly and professionally.

We truly appreciate your help, compassion, and understanding! Thank you for making what could have been a stressful experience so much easier.

August 23, 2026
Unprompted review

Reply from Stevensons

Many thanks for taking the time to leave a review.

Review of Lisa AI


Rated 1 out of 5 stars

What a scam company Lisa AI

What a scam company Lisa AI. I came across on Instagram but never signed up. Now I am getting charged for nothing. Don't have anywhere to find subscription details. They're charging me €9.99 for Zotlo. If this company read any reviews they should respond.

July 27, 2026
Unprompted review

Reply from Lisa AI

Hey,

We’re sorry to hear about your experience.

We’d like to clarify that we cannot start a subscription on a user’s behalf. A subscription can only begin after a user starts a trial or completes a purchase themselves.

We’d be happy to investigate where the charge came from and help you locate the account. Please send us a message on Instagram at @lisaai_community with the email address you believe may have been used for the purchase. If you’re unsure, we’ll help you identify the correct account.

In many cases, users sign up with Sign in with Apple and Apple’s Hide My Email feature, which creates a private relay email address. This can make it seem as though no account or subscription exists when signing in with a different email.

Once we locate the correct account, we’ll explain exactly how the subscription was started and help you with any remaining questions.

Kind regards,
Lisa AI Support

Review of Community Fibre


Rated 5 out of 5 stars

Best customer service assistant!

I have community fibre broadband and had an issue with an extension/booster tower failure. I phoned customer service and the first person I spoke to didn’t sort out my problem at all and the line disconnected so she didn’t come back to me.
On the second attempt, there was a different customer service assistant- Simmy. She listened carefully to my complaint and sorted it out. She was very polite and had good knowledge of the situation/issue.
I truly appreciate her and wish all the best in her future endeavours!

April 28, 2025
Unprompted review

Review of Very


Rated 5 out of 5 stars

I ordered from Very Black velvet jacket…

I ordered from Very Black velvet jacket and was extremely happy with the service and communication. This item wasn’t on sale elsewhere but Very started a little early which was convenient, especially right before Christmas. My last-moment purchase arrived on time. Honestly speedy delivery! Many years and never let me down thank you Very much!

December 23, 2024
Unprompted review

Review of Superdry

Review of Yodel by InPost


Rated 5 out of 5 stars

Great experience!

Yodel”s service is always great! My order was delivered on time and with much care. I was updated several times about the parcel delivery time. Thank you from a happy customer!

November 22, 2024

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Community Fibre


Rated 5 out of 5 stars

Wifi booster issue!

Today I asked for assistance regarding one of my wifi boosters which was down and wouldn't connect to the main even if I followed the online instructions several times. Lovely Nancy sorted out the issue fast but calmly and politely. Community Fibre customer service assistants are always highly professional! I have never regretted that I signed up for Community Fibre broadband easy to reach out to and sort any issues. Thank you Nancy for the great experience!

November 15, 2024
Unprompted review

Review of Yodel by InPost


Rated 5 out of 5 stars

Great experience!

Great experience!
My order was delivered on time and with much care! The driver was polite and had updates before the delivery time! It is a pleasure to deal with a company that cares about their customers!
Many thanks!

February 23, 2024

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Skyscanner

Review of Creation


Rated 5 out of 5 stars

YourPlan flexible credit customer service

I spoke to the customer service advisor Your Plan flexible credit regarding my recent order. I bought a PC on Buy now Pay later offer but the outcome of repayment was confusing. The advisor (Umel) explained and sorted out my problem quickly. It was a great experience. I would definitely recommend it to friends and family members. Thanks.

January 16, 2023

Reply from Creation

Hi Zhibek

Thank you for taking the time to leave this feedback, we always love to hear when a customer has had a great journey with us.

We will share your feedback with Umel.

Please do not hesitate to contact us if you have any questions.

Kind Regards
Alison

Review of Argos

Review of HandyExperts


Rated 5 out of 5 stars

Excellent service!

I had a nice experience with PGS Services. I contacted to book for gas cooker connection and have a pleasant journey from beginning to end. Customer service advisors were really polite and helpful. Gas cooker connected in no time by highly professional Andy James. Charge for service is reasonable. After couple of days I had funny smell from my cooker and contacted PGS again. They booked for me same day appointment and all were checked. It wasn’t related to connection job or leak but simply cleaning staff issue. I really appreciate for beautiful job. Excellent customer care!

November 4, 2019
Unprompted review

Review of Nandos


Rated 5 out of 5 stars

Great support! Tasty meal!

We went to Nando’s The O2 in North Greenwich and had a beautiful time with tasty meal. Chicken was moist and delicious! I have son with Autism and he gets frustrated in too busy places. Because of school holiday and also Friday, place was really busy. I asked one of the staff to be seated in quiet area if possible and explained my sons condition. She called manager. Manager Nina took our order personally without letting us to queue and offered seats in quiet are. Our meal was sent to our table by member of staff.We had a smooth lunchtime and felt happy that we were understood and treated well by the team. Thank you for great service and supporting/ understanding people who have Special needs.

August 16, 2019
Unprompted review

Review of Blinds2Go


Rated 5 out of 5 stars

I had a nice experience with Blinds…

I had a nice experience with Blinds 2go. Ordered vertical blinds and was easy from beginning till we fixed. Order came fast, beautiful colour(as seen on sample) and fitting guide is well explained. I’m going to order Venetian blind to my living room and waiting for the samples to choose right colour. I would highly recommend Blinds 2go to anyone who is looking for blinds. 10 out of10 from a happy customer!!! Many thanks Blinds 2go!!!

April 5, 2019
Unprompted review

Review of The Artificial Flower Shop


Rated 5 out of 5 stars

My friend recommended Artificial Flower…

My friend recommended Artificial Flower shop and I had a lovely experience. Customer service was excellent. I ordered artificial orchid stems and arrived on time but 1 missing stem. After a phone call to customer service they kindly sent missing stem. Arrived really fast. Quiality of flowers I bought are perfect! I would definitely buy again from Artificial Flower shop. Many thanks.

March 14, 2019
Unprompted review

Review of LittleBird


Rated 5 out of 5 stars

Excellent help for parents.

I really love offers and discounts given here. Big help for parents. Already ordered for my boy Letter from Santa. Order was successful with good discount. Many thanks Little Bird! I would definitely recommend to friends and family.

November 10, 2017
Unprompted review

Review of Character.com


Rated 5 out of 5 stars

Nice quiality

I'm really happy with service and quality of product. Quick delivery, perfect! Thank you!

March 6, 2017
Unprompted review

Reply from Character.com

Hi Zhibek, Thanks for this wonderful feedback. It's great to read about the good experiences you've had.